£600 QUOTE MORPHS INTO £2 672 CARD GRAB -- CERTIFICATE NEVER DELIVERED…read more Aspect quoted our company a fixed £600 for an out‑of‑hours EICR (confirmed in writing 30 Dec 24). The timeline that followed reads like a cautionary tale: * 2 Jan 25 - engineer fails to attend, no notification. * 3 Jan - inspection completed; breaker left off, overnight power outage, perishable stock destroyed. * Next‑day certificate promised; only an unsigned draft emailed 8 Jan. Final version still outstanding. * 27 Jan - Aspect silently debits our booking card £2 672.64--over 4× the agreed fee. Invoice carries no description. Every call, email and WhatsApp seeking clarification has met silence. Aspect later claimed they "could not reach us"--phone logs show otherwise. A formal Letter of Claim has been issued and a Section 75 charge‑back is in progress. If your organisation values contractual certainty and payment security, think carefully before engaging Aspect.

Abysmal experience with Aspect today. We called out an…read moreemergency plumber to locate and fix a leak before our grandkids come to stay tomorrow. We were charged £50 for a 10 minute hop to the local plumbers merchant and £180 for the actual part (retailed at approx £40). We were aware of neither of these charges before the grand sum of £847 disappeared from our account. This for 3 and a half hours work. I get it's London, and I get it's Saturday, but this is extortionate by the very worst standards. Avoid. Avoid. Avoid.

Very satisfied with Des's service and highly recommend him. Resolved issues I have had 2 other…read moreservice providers failed to address.

Great reliable plumber - Des Quin (Yardfast Ltd). I contacted Des after a recommendation on…read moreNextDoor. I am full of appreciation to Des - came out on a Saturday - with little notice- did a great job for a reasonable and fair price. Des is very friendly and personable and I throroughly recommend him for all your plumbing problems.

Overall had a good experience with them. They were able to help me out with an annoying faucet and…read moresome issues with the drainage. They have resolved it pretty comfortably. Wish I had those skills myself

I asked Aussie Handyman to do a range of small tasks for me - put a Dustbuster on the wall, put up…read moretwo towel rails, install a toilet roll holder and some pictures - all the tasks as a solo female I am unable to do! Every job was completed, and I was more than happy with the service provided.

Absolute scammers, they take total advantage of people. They also operate under London Gas…read morePlumbers. I called on a Friday evening as my boiler broke down and asked how much would it cost for someone to come and repair it. I was told £149 all inclusive - the call out and repair - I asked 3 times to confirm that this was the price and the guy reassured me that this was the case. The guy was supposed to come at 8 p.m., he showed up at 11 p.m. After 3 minutes of looking at my boiler said that I have to pay £500 plus the £149 for the call out cause supposedly my boiler required some very expensive parts and very complicated installation. And they wanted the payout upfront which is the first time I came across something like this but later I realised why. The parts where 2 tiny pieces of plastic and the 'very complicated' installation took the guy literally 3 minutes! Absolute robbery and such a dishonestly I'm still boiling with anger.

A toilet leak suddenly occurred during peak pandemic. Googled emergency plumbers and this company…read morecame. The engineer took 4 hours to complete the work at a cost of £900. I would have been liable of damage to the flat below so treated it as emergency. Less the 18months later the flush installed is broken and toilet flushes continuously And due to the poor sealing of the cistern we can not fix it ourselves. Southstar want nothing to do with it as it has passed its one year warranty. Instead offered a measly 15%discount for them to come round again I certainly won't be using this company. Please avoid at all costs.

I have called Robert for many plumbing related repairs. Most recently he came to help me isolate…read morethe source of a leak that was showing up in my basement. As is turned out, my kitchen faucets were worn out and leaking. He recommended a reasonably priced good quality set and installed it the same day. Later on I did notice that the faucet was dripping so I called Robert back and he came out that same day and made the necessary adjustments. He provides honest and fair work and I will certainly call him again for my next plumbing repair or install.

Louis was quick to respond on the first quote, dropped by very swiftly on a Saturday just before it…read morewas getting dark. He evaluated the possible issues and did some immediate adjustments to the downpipes in order to help remedy the problem leak, returning with additional brackets and carrying out flow tests on Christmas eve to check there were no other places where water was overflowing. Louis was polite, conscientious and punctual, I can recommend him. On the second piece of work Louis carried out at my property, he and his colleague John arranged for scaffolding to be set-up and carried out the removal of an old chimney stack at the back of the property, taking the brick down to below roof level, installing felt and new tiles over the opening and finishing with a tile vent. They carried out the job swiftly, with good humour and tidied away any rubbish. A good job. well done. A third visit from Louis was equally high quality, he visited to doublecheck and investigate a recurring damp issue on a chimney stack, took time to consider all the possibilities. I would highly recommend Louis, he is competitively priced, a pleasure to deal with and knowledgeable about his work. Al in Forest Hill

Louis was really quick to fix our guttering. He came the next day and was done within a couple…read morehours. He is very professional and approchable and I would recommend him to anyone.