1. Kingston Home Services

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Kingston Home Services

5.0 (2 reviews)
Open • 8:00 am - 1:00 pm

Services - Kingston Home Services

Exterior staining

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2 years ago

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5 years ago

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Aspect

Aspect

(89 reviews)

Chessington

terrible in time management! but the actual drainage work is okay…read more i have an appointment for blocked drainage on the 4th of December, Friday, between 2-4pm. around 12ish on Friday i received a phone call and was told plumber has been delayed at previous work, but he can still come after 5pm. i agreed, at least they informed me so that i don't have to sit at home and wait.i then went outside, and at 3ish on the same day they called again told me that plumber is not feeling well but can reschedule for Sunday. so my appointment is changed to Sunday 8-10 am. on Saturday the 5th of December, i received a phone call and was informed that drainer won't be able to make it between 8-10 the next day, but can come between 10-12. OKAY, i accepted, as i didn't intend to go out. now is Sunday, 12.37pm, drainer is not here yet, no one contacted me or anything. i called and they told me that plumber is stuck at work in the previous job (again). However he can come after 3pm. i agreed and now i will see if they will really come after 3pm. i found its ridiculous and unacceptable to rescheduled 5 times within 2 days (so far), if unable to take so many appointment at that time, they should't schedule that many appointment and then keep cancelling it. I looked up the review on their own website and they claim themselves scored above 4.5 out of 5, i didn't know how do they get that score, but for me, the experience so far with aspect maintenance has been unpleasant. Unless you don't mind to sit home and wait whole day, for several days..... updated on 07/Dec: yesterday the plumber arrived around 2.40 pm, which is not really our scheduled time but never mind, i was at home. plumber was polite, friendly and efficient, our problematic drains were solved quick and seems okay now. i am satisfied with the result , but not impressed with all the hassle of scheduling appointment.

Asked for a simple drain survey and now they've vanished…read moreAsked for a simple drain survey to prove that the drains don't cross over into a different freeholder, the attended promptly and promised the survey results within 2 working days. No response to this survey on multiple attempts and it's been 2 weeks.

Pimlico Plumbers - Guttering cleaning

Pimlico Plumbers

(110 reviews)

Southwark, Vauxhall

Very good service! They are pricey, but they are doing an excellent work…read more I had a problem with the boiler (there was no hot water) and the engineer promptly fixed it on a Sunday morning. He also explained the cause for some other heating related issues in my apartment which was very helpful. Also when calling them to visit my flat I didn't have to listen to music and/or speak to a robot for XX minutes before talking to a human. I immediately spoke to an operator which was great because I hate wasting my time waiting on the phone.

The most awful service I have ever experienced…read more Apparently, you cannot give 0 stars, which is a shame, as Pimlico do not even deserve 1 star. Incompetent administration, an engineer who lied and a complaints process which is basically them deciding that you are wrong. As others have said it's £150 up front. The engineer turned up, worked about 5 minutes and said everything was fine. 3 days later the leak started again in exactly the same place. Pimlico said I would have to pay again to get someone to look at it and that their engineer had advised a replacement which I had refused and that it was all detailed in the engineer report. Of course, I had never received the engineer report as they had the wrong email address for me, and if I had received it, I would have challenged the false statements the engineer had included in it. I immediately made a complaint, which they dismissed as they had video evidence that supported the fact I was lying about what the engineer told me. They didn't follow their own 3 step complaints process, they are not a member of any external ombudsmen or complaints scheme. So, when they defraud you and dismiss your claim, you have nowhere to go. Oh and of course they later admitted they didn't have any video evidence and claiming they had was a mistake, but they still didn't refund me the £150 or admit any wrongdoing. Literally the worst company I have ever dealt with.

Kingston Home Services - painters - Updated October 2026

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