Costa did some work at my home and I am so disappointed with the work, it is awful.
The paint work and plastering are extremely patchy and lumpy and a complete eye sore. It just seemed like they didn't know what they were doing but they claim to be experts in decorating, which is questionable.
Also, they damaged my flooring as they have made massive dents in the wooden flooring and they didn't even mention that they did this as they thought it was acceptable to do this. My heart dropped when I saw the flooring like this.
There was no care for my personal belongings, I asked them to cover my personal items up properly but they either didn't bother to put the plastic sheet over my items or they would the plastic sheet down whilst doing lots of messy work.
Also, they painted the front room in two different shades of white and the plaster and paint work looks messy and not to a professional standard.
They even damaged the heating monitor, which controls the heating and I had to call an engineer to fix this and this caused me to have no heating during the cold weather.
I told Costa that he broke the heating control and he just looked at me and said nothing, which I thought was rather odd at the time but I could tell by his face that he knew that he had broken the heating control monitor. I have severe asthma and was forced to sleep without heating and I told them I have breathing problems but they didn't care at all. I am very vulnerable person.
When they want your business, they seem to be nice and all smiles but when you tell about the mistakes that they have made with the work, they are not interested in listening at all. I have had a terrible experience with this company and unfortunately, I cannot recommend them. read more