1. Country House

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Rickmansworth, HRT

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Country House

4.0 (1 review)
Closed • Closed

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14 years ago

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nabru sofas

nabru sofas

3.0(6 reviews)
6.8 mi•Hillingdon
•££

Advantages, you can design your own sofa on-line and choose colours etc…read more These sofas arrive on a huge shrink wrapped pallet, the frame is just basically pieces of mdf that lock together a bit like a kids play set Everything has to be assembled by yourself, problem with this being that the instructions are poor and difficult to follow. I'm an experienced craftsman and did not find it easy. These sofas are not cheap mainly due to the many good deals at other "proper" furniture companies such as SCS. This has to be one of the most expensive mistakes we have ever made, almost £560 for a pile of MDF, some lumps of foam and some material to cover it all. Any furniture in our house has to be hardwearing and this has failed miserably, after only 6 months nearly all the back cushions have lost their shape and the base cushions are all lumpy. We have now cut our losses and awaiting delivery of a properly manufactured sofa from SCS.

I've previously hada sofa bed - it has lasted well, and the price was good and delivery all went…read morewell. This time I wanted to add a 2 seater and stool. On the day of delivery I enlisted 2 others to be at home to help with lifting nad assembly - that's a lot of people's time for a no-show. I called Nabru three times just before closing and either got no-one avaialable or we'll get back to you (they didn't). I called the next morning and was told it would definitely be with me that morning (which was going to be much more dificult without the extra help, but at least something) At 1 in the afternoon I called again, then again, then again - each time there was no one available (apparently reception is unable to put calls through to anyone else and has no information, but they understand my situation). Every time I was told someone would call me back and that the driving would ring me an hour before delivery. The company never did return my call. Five minutes before delivery a driver rang me, then he rang again when he thought he couldn't come the direction the satnav was correctly indicating. He was bad-tempered, brusque, behaved as though I was personally forcing him into a job he didn't want to do and dumped the pallet on the road (hardly delivered 'to the door', which is through a gate and tiny courtyard.) We then had to set about dismantling the contents in the road and bringing it in piece by piece. A lovely extra touch after spending two days waiting. We haven't put the sofa together yet, but even if it's perfect - never again.

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Country House - antiques - Updated November 2026

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