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    Country House

    4.0 (1 review)
    Closed 10:00 am - 5:00 pm

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    14 years ago

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    nabru sofas

    nabru sofas

    3.0(6 reviews)
    6.8 miHillingdon
    ££

    Advantages, you can design your own sofa on-line and choose colours etc…read more These sofas arrive on a huge shrink wrapped pallet, the frame is just basically pieces of mdf that lock together a bit like a kids play set Everything has to be assembled by yourself, problem with this being that the instructions are poor and difficult to follow. I'm an experienced craftsman and did not find it easy. These sofas are not cheap mainly due to the many good deals at other "proper" furniture companies such as SCS. This has to be one of the most expensive mistakes we have ever made, almost £560 for a pile of MDF, some lumps of foam and some material to cover it all. Any furniture in our house has to be hardwearing and this has failed miserably, after only 6 months nearly all the back cushions have lost their shape and the base cushions are all lumpy. We have now cut our losses and awaiting delivery of a properly manufactured sofa from SCS.

    I've previously hada sofa bed - it has lasted well, and the price was good and delivery all went…read morewell. This time I wanted to add a 2 seater and stool. On the day of delivery I enlisted 2 others to be at home to help with lifting nad assembly - that's a lot of people's time for a no-show. I called Nabru three times just before closing and either got no-one avaialable or we'll get back to you (they didn't). I called the next morning and was told it would definitely be with me that morning (which was going to be much more dificult without the extra help, but at least something) At 1 in the afternoon I called again, then again, then again - each time there was no one available (apparently reception is unable to put calls through to anyone else and has no information, but they understand my situation). Every time I was told someone would call me back and that the driving would ring me an hour before delivery. The company never did return my call. Five minutes before delivery a driver rang me, then he rang again when he thought he couldn't come the direction the satnav was correctly indicating. He was bad-tempered, brusque, behaved as though I was personally forcing him into a job he didn't want to do and dumped the pallet on the road (hardly delivered 'to the door', which is through a gate and tiny courtyard.) We then had to set about dismantling the contents in the road and bringing it in piece by piece. A lovely extra touch after spending two days waiting. We haven't put the sofa together yet, but even if it's perfect - never again.

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    nabru sofas
    nabru sofas
    nabru sofas

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    Micasa

    Micasa

    1.0(1 review)
    3.2 miNorthwood

    AVOID AT ALL COSTS We engaged Mi Casa to help us design and…read moreorder some living room and dining room furniture. We paid £450 + VAT for their site visit and design service (which is not offsetable against any future order). We have not had a worse experience with any vendor ever. We had emphasized that a key criterion was delivery by a certain date, which the team repeatedly assured us was feasible, given their "strong" relationships with their suppliers. Needless to say, they failed to deliver anywhere close to their original timetable. Mi Casa repeatedly made promises they could not (and did not) keep in an effort to produce a sale. Among the specific issues we encountered: * Refusal to share presentation materials - despite paying for their design service, Mi Casa does not share a soft or hard copy of the options they present. You have to memorize them. Needless to say, this makes it very cumbersome to think through options or make a decision * Refusal to share brand names - Mi Casa does not share the brand name of any items they suggest. They also don't share more than one or two pictures of any item. This makes it impossible to do any research on the quality, sizing, understand the look of any product * Lack of responsiveness - the team would go days or weeks without responding to emails, request for follow-up calls or meetings when they knew we were on a tight timeline. Attempts to chase for a response were met with curt responses, blaming us for the delay! * Poor relationship with suppliers - Mi Casa were unable to ascertain precise delivery times for products, indicating they would only get an estimate once the order was placed. It took them weeks to get responses from their suppliers. In one instance, we placed an order for a coffee table after they confirmed delivery by our required timeline. After payment, they emailed us 3 (!) weeks later indicating the item was not even part of this season's collection and production could not even begin for 3 months AFTER our delivery date (implying a 5-6 month delay). What kind of retailer doesn't even know what products are available by their suppliers? When pushed on this point, they lied about what they promised. * Limited product depth - they are only able (or willing) to suggest a handful of options for any item * Over-priced - we later found out that their pricing was 20-30% above market. We were willing to entertain a premium for a premium service and on-time delivery, but neither materialized After protracted negotiations, during which the proprietor of the business, was unapologetic about the repeated failures to deliver, was quite rude, and told numerous falsehoods, we were able to negotiate a slight discount to compensate for the severe delay. Even then, when settling the final bill, they presented us with an erroneous calculation that tried to charge us more than what was agreed. In the end, one of the products they delivered, a dining table that was supposed to seat 8 adults only comfortably seats 6 adults. Despite our room having ample space and the requirement for an 8 person table being abundantly clear, they were unable to size a simple table properly! Avoid at all costs.

    From the owner: Micasa are an award winning Interior Design company based in Northwood, Middlesex, UK. We…read morespecialise in residential interiors for both private and developer clients. Our services include Interior Design, Architectural Interior Design and our Furniture Gallery.

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    Micasa - Micasa, winners of Best Interor Design Show Home South East England for Beechwood House.

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    Micasa, winners of Best Interor Design Show Home South East England for Beechwood House.

    Country House - antiques - Updated May 2026

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