I got my hair braided by Monique Willis at Queenly Paradise, suite 27. I have never left a one star review for a braider in my life but this appointment warrants it this rating. First, me and Monique agreed to start the appointment at 1:45. At 1:45, when I'm already waiting outside the salon, she texts me "Hi, I am running behind. I will be arriving at 2:25." No apology or remorse even though she texted me at the last possible minute.
Once she eventually arrived, she still did not once apologize for being late or even greet me, she just said my name and walked into the room. I showed her a picture of what I wanted and she started braiding. While she was braiding, I asked her for clarification on if she was adding the color I brought that day and she was rude every single time -- sighing loudly, using a condescending and at times hostile tone of voice, pretending not to hear me so she could ignore what I wanted. At some point I even texted a friend debating if I should even ask her if I can go to the bathroom -- that was the level of hostility I felt. Eventually she gave me a lecture saying "You need to relax because I already planned out where I wanted to put the color so that is what I am going to do. I got it." When I told her I didn't mean any disrespect, I just had a preference as to where I want the color placed. She again remained stubborn and told me that she already planned where SHE wants it. And then she placed the color exactly where I did not want her to. On purpose, directly after we talked about it.
I said about 5 sentences total to her in the 7ish hours it took her to braid my hair and she managed to get irritated every single time. Seeing that I was the one paying her and not the other way around, I didn't appreciate the treatment I got. I would absolutely not recommend her to anyone looking to have a say in what style they want. Very inflexible, hostile, and unprofessional.
UPDATE: So she apparently messaged me trying to argue back in August. Apparently it's "taking over a service" to explain to your stylist what you want done for a service you're paying 185 dollars for. Lol. Extremely unprofessional but expected as I have seen she has done with this other customers. I attached the conversation below. read more