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Queen Of Hearts

4.5 (4 reviews)
Closed • Closed

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QUEEN OF HEARTS ATMOSPHERE

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Dogs allowed
Good for working

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Balzac's Coffee Roasters - Balzac's Kitchener

Balzac's Coffee Roasters

3.5(23 reviews)
3.9 km
•$$

Beautiful interior The flooring, lighting, general…read moreappearance. Staff on sat July 20 @ 1:50 pm, PERFECT. Excellent cappuccino.

I was looking forward to coming here. In spite of Covid19 restrictions preventing me from a longer…read morestay-in experience. I used to work at a couple of the locations of Balzacs in Toronto, so I was anticipating a great cup of Coffee. Unfortunately, this location did not deliver on the quality I anticipated from Balzacs. And the response in attitude from what I picked up on of the Barista, was not impressive AT ALL. I purchased a mocha, its flavour was decent. I have nothing else to compare it to really because it was a First. I've tried mochas I've made at coffee shoppes I worked at in the past. I thought I'd give it a go. And it is not for me, at least not from Balzac's. The drink was incredibly foamy. Like 1/4 foam to 3/4 liquid. I dont know if that's the recipe at Balzacs for its mochas or if that's the industry standard for this particular drink. What I do know is I dont like paying over $6 for a light in weight, no latte art, too foamy for it's own good, 12oz mocha. I felt the weight as I went to sit down. I also ordered a Walnut and Pepper biscotti. These are absolutely amazing! I remember always eyeing them when I worked there. These biscotti are highly recommended. However are of a fair price. At 3 bucks a pop, they better be noteworthy. I sipped at the mocha. Took my biscotti and dipped it in to the thick foam, which was, as already established, A LOT! At this point, I called out to the barista who was more than 6 feet away (this is the min. Safe distance) , "is the mocha supposed to be this foamy?" Her response was, "yup". Okay, I wasn't in the arguing mood, had I been I might have told her that, "I dont believe steamed milk coffee drinks: lattes & mochas are meant to be so foamy". That "mochas are supposed to have latte art on them, that's fun, playful and creative". And that "in customer service the customer is ALWAYS right". Even when you don't feel they should be. Or even when you really don't want them to be. It's frustrating, I know; yet, that's customer service. Her tone was the thing that I am mostly complaining about though. I read it to be kinda on the snarky side. My perception, yes. It's like, by her responding with the "yup" she was not only dismissing my obviously unsatisfied with the drink question of, "is my drink supposed to be this foamy?" She was also making a statement of, "I am not going to remake it". Although I'll never know because hey, I didn't ask. Back when I worked there, the steamed milk frothed up beautifully in order for one to design latte art. No matter if it was soy or oat, or whatever. That did not happen in this case! Maybe my question or the way I said it, rubbed her the wrong way. Maybe me originally asking about what milk brand Balzacs uses (to know if it would aggravate my stomach), annoyed her. Maybe me switching to an alternative milk, pissed her off. Hey, I've been there. Maybe she was having a bad day. I dont know these things. And maybe I am being petty in writing this review. The possibilities are endless. The things this experience taught me: Request NO FOAM on all drinks that are made with steamed milk. People do have preferences and some prefer to have more foam. If I am unsatisfied with the drink ordered. Request a re-make at all times. After all I am paying for it. Reconsider spending over $6 on a first time drink experience. I will note one final thing: The reason I gave Balzacs in KW 3 stars instead of 2, is because that delivery person that came to drop off an order of whatever, while I was there, reminded me of a dear friend.

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Balzac's Coffee Roasters - Love the decor!

Love the decor!

Balzac's Coffee Roasters - Balzac's Kitchener

Balzac's Kitchener

Balzac's Coffee Roasters - We usually walk to Balzacs from the lofts even on the snowiest and coldest days during the winter, lol. Very good and relaxing!

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We usually walk to Balzacs from the lofts even on the snowiest and coldest days during the winter, lol. Very good and relaxing!

Pilot Coffee Roasters - Iced matcha latte

Pilot Coffee Roasters

5.0(2 reviews)
5.3 km

We actually were in the area visiting and planned to go to Starbucks across the street but when we…read moreparked, I noticed Pilot Coffee Roasters so we decided to stop there instead since it's not usually within reach for us. As we walked in, I noticed the open concept and minimal decor and fell in love with it! We were greeted by both the employees working right away and I must say, the customer service was perhaps the best part of the entire experience. We were never rushed to order as they gave us plenty of time to debate the menu and when it came time to order, the gentleman was very thorough and helpful with the sizes of drinks, explaining the milk alternatives which are free of charge, order was clarified to ensure it was correct - all in all, you could feel he took his time to get things right for us. When our iced matcha beverages were handed off, he realized he didn't let us know they come Una's a default and there, he offered simple syrup or vanilla syrup of our choosing since we do prefer our matcha sweetened. After tasting, we told him two pumps wasn't sweet enough and he kindly added more syrup for us. I personally ordered the seasonal white chocolate matcha as a hot beverage which was tasty but a little too sweet - I would request for half sweet next time. I also got the sea salt chocolate chip cookie as I couldn't resist (it looked so good in the pastry display!) It turned out to be absolutely delicious - the edges being the best part. My mom said it paired well with her Americano which was made with their Heritage blend. Speaking of which, before my mom ordered her coffee, she was offered to try their brew before buying which was really helpful as it ended up being too acidic for her. The Heritage blend was much more her preference with the nutty notes. All in all, a nice place to study and/or grab a coffee and snack to go! I'd highly recommend anyone to visit if in the area.

I had an excellent flat white here today. Deep flavor without being bitter, and a great milk foam…read more Practically empty on a weekday morning. And they had a WiFi password posted.

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Pilot Coffee Roasters - Entrance and sidewalk seating

Entrance and sidewalk seating

Pilot Coffee Roasters

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The Lost & Found Café - blueberry bar

The Lost & Found Café

4.6(32 reviews)
23.9 km

If you are wondering if you should check this place out, just do it. Very adorable cafe with a…read morewonderful outdoor seating area. There is limited seating inside but the patio across is also theirs. Inside, the walls are covered in different art work, the bathroom is located on the second floor. They have several options for both food and drinks. We all opted in for different varieties of bagel sandwiches. Lavender latte was different but tasty. The service was quick, they bring the food to your table. Overall, all of us enjoyed our brunch here.

Lost & Found Cafe in Elora was absolutely adorable! I loved the aesthetic and the whole vibe of the…read morecafe. It is on the smaller side, so seating is limited, but depending on the time of year, they do have outdoor seating as well. I got the Classic Breaky sandwich, which was a toasted cheese bagel with cheddar cheese, egg, thick-cut bacon, and their house-made aioli. I also got a pumpkin spice latte, and both were amazing! The latte was definitely the highlight for me. They make their own syrups in-house, which they add to their lattes, and you can really taste the difference. The pumpkin spice latte was a 10/10. If you're in the area, skip the Starbucks for sure! The breakfast sandwich was also really good, especially with the thick-cut bacon and house-made aioli. I paid around $20 for both, so it is a little pricey in my opinion, but I can appreciate the price more when the quality and taste are there. Staff was super friendly and helpful. Some friends got the features drink, apple cider ginger beer (non-alcoholic) and they raved about it. Even went back to get one for the drive home lol, so something to try! Overall, everything I had was a 10/10 for taste, and I'd definitely come back to try more of their menu, especially that apple cider ginger beer!

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The Lost & Found Café
The Lost & Found Café - Skor butter tart

Skor butter tart

The Lost & Found Café - Outside patio

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Outside patio

Cafe O Roaster & Bakery - Oxxa

Cafe O Roaster & Bakery

4.2(13 reviews)
0.8 km
•$$

Great service, great coffee, and a lovely atmosphere!…read more I came here this morning planning to work remotely for the day, but the café was full. I grabbed a seat outside while I waited for my order, and the staff couldn't have been more courteous. The lovely team told me they'd let me know as soon as a table opened up; and they did! One of the kind baristas even helped carry my drink and dishes over to the new spot. It was such a thoughtful gesture that made me feel genuinely welcomed. The latte I ordered was beautifully made; smooth, rich, and exactly what a great latte should taste like. These baristas clearly know their way around an espresso machine. I only just discovered Café O Roaster & Bakery today after recently moving to the Woolwich area, but even with how busy it gets, the atmosphere and amazing staff have already made it my new go-to work-from-home spot when I'm not in the office.

Went for a relaxing cup of coffee and pastry. Turned out all I heard was the server behind the…read morecounter stamping cards. I politely asked if she wouldn't mind doing this down further because the hard stamping was made it difficult for me to hear the conversation I was having with my guest. The server told the next server who returned and purposely stamped even louder. Before I left I again politely explained this was very loud. She responded saying that I need not come back and she has a business to run. Will not be returning.

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Cafe O Roaster & Bakery - Counter

Counter

Cafe O Roaster & Bakery - Sweet treats

Sweet treats

Cafe O Roaster & Bakery - Interior space. Cosy.

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Interior space. Cosy.

Queen Of Hearts - coffee - Updated November 2026

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