When I called that Thursday, I specifically said I wanted acrylics. I asked how much, they said $55. They said the next opening was the next Tuesday which was pushing my timeframe because I am going out of town for a few weeks and was hoping to have them last that long. It's been years since I've had my nails done, so I was looking forward to it.
When I arrived, I told the woman my name and said I had an appointment for acrylics. There was only a woman and a man working in there - no one else was in the salonn - no customers. The woman said they do not do acrylics, only dip nails. I told her when I called I said acrylics and no one said they didn't do them. The man jumped in, kind of aggressive tone and said they haven't done acrylics in over 5 years. I was not being argumentative at all but I was disappointed because I didn't have time to reschedule with anyone else. She asked me if I wanted to do the dip and I asked "will it last for 3 weeks, I'm going out of town and the last time I had dip it fell off early." She said it would stay on for 3 weeks so I agreed.
Then I told her I wanted it to be natural color with a white tip. She said the shellac would be the best for me. I didn't know what a shellac was, I said I wanted the tip to not be too long, she asked me "this long?" and I said yes, and she started working on my nails. She had mumbled something in the middle of working on my nails, I couldn't hear her because she said it so quietly so I didn't reply. I'm wondering now if it was some kind of tactic to say that I agreed to what she was doing. She said something again, and I had to ask her again because I couldn't hear her. she said more loudly "relax" because apparently I was not turning my arm the weird position she wanted it at. I have arthritis in my hands and joints so it was uncomfortable and I said that to her. So while she worked about halfway through I asked her if the tip would be longer. She said in kind of a gruff voice, "I know what you want" She kept working and it ended up basically gel nail polish with a hardener over my nails, no length at all!
She charged me $60 for what was done, she did ask if that was ok, but I had no idea what a shellac was supposed to cost, so when I got home I checked online to see what other salons were charging for it. I also checked to see what it was because I didn't have any idea. It says it will only last a couple of weeks! Other places are charging around $30 plus an extra $5 for the white tip. I called to ask her why I was charged so much and she said something about special something underneath. She got argumentative and said I agreed to it which of course is not true because she knew when I started asking questions in the middle of getting them done, that I didn't understand. I just feel taken advantage of and I should have not been charged so much. Won't go back there ever again! read more