I ended up with a good pedicure but the lack of customer service is not good. I won't go back there, and I wouldn't recommend it to my friends or acquaintances. Too bad. The location is very convenient. Seems like they could use a new manager. read more

Always great service here! Always polite and great work done! I have been coming here since Tim/Tommy have owned it and refer people all the time. I have had Tina and Ann do my pedicures, and they are spectacular!! read more

So extremely disappointed! Even though we did make an appointment earlier in the day for 30 minutes before closing, we got there early for my daughter and I to have a pedicure on Mother's Day. They took my daughter immediately and started working on her, but I waited more than a half an hour for someone to start me. At one point, someone said "she was really hungry and couldn't wait. " When she did start, I didn't even get an apology. She asked me if I had gel already on, and I told her I did, she just started peeling it off, taking layers of my toenail with it. Then, when I went to pay, I was shocked to find out they charge an extra $20 or more just to put on gel polish on top of the cost of the pedicure. Maybe I am just out of touch because I haven't had a pedicure in about a year because I usually do it myself, but I found that to be ridiculous on top of the fact you could not use a credit card. They accepted a variety of apps, but had issues getting some of them to work. I will never go back. read more

Everyone was super sweet and helpful, we had a nice relaxing time there and I'm definitely coming back!

My nails came out choppy and thick. the staff is nice but i'm not sure that i would visit again

I usually toss out flyers I get in the mail, but this one caught my eye. "Under new management", and "save $10 on your next visit" sounded like good things to me after a poor experience at my last visit here quite a while ago. This salon is close to my house, so I really was hoping for a better experience, and decided to give it another try. One thing that stands out is there are not one, but two Caucasians working here now. I certainly don't care one way or the other, but I've actually never been to a nail salon with employees other than of Asian descent. Interesting. And one of them did my nails, and she is super sweet. I felt badly, because I came close to closing time the other night, and I know from working in retail, that was always an annoyance to me, like please don't mess up the shirts I just folded. But not Jordan, she was happy and she didn't mind at all to be there. Even past close, no one made me feel like I needed to get my butt outta there. I love their massage chairs. Very comfortable, love the kneading versus the pounding. I could sit there for hours if I had the time. They do have the must-have plastic liners for your feet. My manicure and pedicure look great. I typically get the normal polish, but they offer SNS and gel, I believe, too. My favorite polish is OPI, and they have a nice selection of colors. I'd like to see more glitter polishes, though. I don't know what they use for topcoat, but I love it. It kept my nails looking so shiny, even after drying. I'm really glad they sent that flyer out, and that I gave them another chance. This experience was very different in a good way, and I'll be more than happy to be stopping in again soon. And definitely will add some pictures next time, too. read more

I don't get my nails done a lot, but when I do I come here. They are always consistent with their service. Customer service is good and people are polite. read more

Tim runs a fabulous nail shop. Mani/pedi was on point and came with a nice long massage. Everyone was masked up and social distancing. Plexiglass dividers are in place between nail techno and clients for manicures and pedicures. I'll be back. read more

It's under new management and I really like what they are doing with the salon. They still have more work to do but so far so good. Much cleaner then before and a lot of more colors to choose from. I'm new to the area and I'm glad that my nail tech from Buford has moved to Queen nails. Lindsey is one of the Best. Tim and his wife are very friendly and they are really good as well. This will be my new nail salon. read more

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My toes are RAW. Hoping I'm not left with damaged, or ingrown toe nails. How do you say Ouch in Korean? Will never retrn

This is my new favorite nail salon. Very friendly, tons of colors, super clean, and they can always accommodate my schedule when I call ahead. They are near Sharon Elementary and Lambert High, so super convenient as well. read more

Love my Holiday nails from Queen Nails. 2018 New management and staff are awesome. If you haven't been in a while you should try them! Super friendly and they do a great job. I have loved my nails every time! read more

Queen Nails Spa Suwanee - Love my Holiday nails! - Nail Salons Near Me - Suwanee, Georgia

I like this place. They were very welcoming and super nice! They did a great job. I definitely recommend anyone to go. I also felt like home, just because they are from the new england area. read more

Love the owners. They are so personable and they do a great job on nails! Will definitely be going back!

Best manicure service I've ever received. Simply the best read more

Queen Nails Spa Suwanee - Nail Salons Near Me - Suwanee, Georgia

Amazing service. I had the pleasure of the owner doing my nails and I must say his work is impeccable. My nails were perfect. I've been going to queen nails for 2 years now, Anna normally do my nails and she does great work also. No matter what design I show her she always comes close to perfect. This is the best nail shop I've found in years. Go see Dan the owner or Anna they are amazing!!! read more

When I went to Queen nails they were very kind to me and since I have moved I had to find another place that was near my work. I was very happy with my nails and they were so kind to work me in. I highly recommend them. read more

This place is fantastic. Great people, clean, thorough and fun. Found my new nail place and it's so convenient. Amazing color selection! The cute redhead is my fave! read more

They are friendly and have a great staff. I used to get my nails done somewhere else and now I exclusively go to Queen Nails. The paint job last for weeks!!! read more

I have been going to them for about 5 months. It is by far to me the best nail place in Polk country. Always do exactly what I want and I have never had any problems. Highly recommend them! read more

Ever since my first mani-pedi here, wife and I have had pedi's once a month. Yesterday was the BEST! The original salon was sold about 14 months ago, and there was a grey period due to personnel turnover, deteriorating chairs, and lack of warmth. Two months ago, we came in to a mostly-new staff, rearranged and upgraded furnishings, and (most important) really thorough and caring operators. Now I can wear my Birks without fear! read more

Best place around. They do a stellar job. The owners and staff are super friendly and they have reasonable prices. They don't try to pressure you to do a bunch of extra things which I appreciate. I always hate when you go to a nail salon and they try to get you to do a bunch of other services you don't want. read more

I've been going there for over a year now. The owner has vanished and for the last 4months she has been in Vietnam. The staff is clueless and no one cares about the place. The quality of work suffers. Yesterday I was there for a pedicure and manicure. The person did a horrible job and I left the place being very upset. I was there for over 2hours and my kids were tired. She asked me to come back the following day to fix it so I did. Not to mention, I left her a $12 tip. When I came back the next day, she treated me as I was a problem and an inconvenience for her. At the end, she didn't want to put lotion on my hands and that's when u lost it. I was disappointed with he service and told her that I was never coming back. The only thing she kept saying was sorry. Go somewhere else!!! read more

I came in with a ingrown toe nail and they took care of me until they got it out.i highly recommend this place!! The people are very nice and take care of you till you are satisfied :-) read more

The owner is always very friendly and knows his customers. Staff is friendly and they will be sure your nails are done to your satisfaction. They have a nice variety of nail polish colors. It's super helpful they label the bottles to show which colors they also have available in gel. Definitely recommend! read more

I called at 6:15p on Saturday to double check if I should come in tonight or just wait until Sunday morning. Tim assured me that I could come in tonight. Him and his staff were amazing and didn't make my mani and pedi seem rushed. I will definitely be going back! read more

They kept trying to up sell and make me get acrylic when I just wanted a simple color change. She didn't look happy about it. Terrible customer service. read more

Loved my experience here....! I was working out next door and decided to pop in for a pedicure. SO pleasantly surprised at how wonderful this experience was. Jordan was incredible. So thoughtful at my terrible toe needs. I will definitely be back! read more

Excellent and fast service!! In and out within and hour!! Great SNS service. Very friendly staff!! Many color options and treatment options. Good looking nails also read more

Best nail salon in Suwanee! Have been coming here for 11 years.

Queen, is very knowledgeable and profissional, the salon is very clean and they took a great care of me!

I love this place. They are simply the best. Everyone is very friendly and the service was excellent. They even have kids friendly price on pedicure and manicure. They treat you like family. I would definitely recommend everyone to this place. read more

Great people and service! My mom and I have been coming here for the past 2-3 years and they never fail to treat us well and give us quality nail/waxing service :) basic pedicure is around $19, Eyebrow waxing is $8 and gel nails are around $26. read more

This place is under new management and they have remodeled . . everything is brand new, very clean and organized . It is was a very nice experience and the customer service was great! I will be back again! read more

This is my go-to place when I need my nails cared for. The staff is very personable , and always make sure I'm satisfied with my nails before my service has ended. If you go, ask for Alyssa. She always does a fantastic job and is sweet as could be. I love queen nails and would recommend to anyone looking for good people and quality service. read more

Have been coming here for years and have always been happy with the work. However, today, I'm not thrilled with Queen. I went in with a set of SNS nails that I got somewhere else when I was out of town. They were growing out and I needed a more professional style since I have a week of interviews next week. I went in and told the ladies I wanted to get gel nails. I had a specific OPI color in mind I wanted, and have been happy with my gel nails from Queen in the past. I picked my color and they got the bottle of polish ready. Everything was fine and they were filing down the SNS nails which I thought they would do, until the woman working pulled out a jar of SNS powder. I told her I wanted gel, not another SNS set and she told me "no it's the same thing" and we went back and forth for a few minutes. She refused to give me gel nails and I even at one point asked "so gel is not an option?" and she told me no. This is after they set out gel polish in the color I specified and there was a large shelf of gel polish behind her. I let her do the work anyways because I needed my nails done but it left a bad taste in my mouth. SNS is more expensive than gel so the only explanation I'm left with is I was forced to purchase a more expensive service that I did not ask for. The job was done well and I have been happy in the past, hence the 3 stars but ignoring the requests of customers and arguing with them isn't the right approach. read more

Queen Nails is the best! I have been coming here for years and have never been disappointed. Mimi does a fabulous pedicure!

Pam did a great job on my pedicure. The ladies are always nice at Queen nails and they do a good job.

This salon is tired and needs to clean up it's act. Inconsistent service and substandard clenlinness.

These ladies do a great job with nails at a fair price. I rarely wait more than a few minutes for my service to begin. The salon is also clean. Nice alternative to higher priced salons. read more