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Queen Nails Spa

2.8 (43 reviews)
ModerateNail Salons
Closed 9:30 am - 7:30 pm

Services - Queen Nails Spa

Nail fill-in

Toe nail fill-in

Hand nail fill-in

13 More Services

Hand and toe nail fill-in

Manicure

Manicure and pedicure

Pedicure

Nail polish change

Toe polish change

Hand polish change

Hand and toe polish change

Nail polish removal

Toe polish removal

Hand polish removal

Hand and toe polish removal

Nail repair

Queen Nails Spa Photos

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Recommended Reviews - Queen Nails Spa

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Design that I wanted on each of my ring fingers, with pink french on my other nails. - Nail design with pink and red heart motifs on long, square acrylic nails, created at a nail salon.
Ashley M.

So I want to start off by saying I'm normally not one to leave a negative review.. but I left here this morning very angry. I went in for a fill and I get gel polish. First off, the lady doing my nails was super unfriendly. I tried to start conversation with her multiple times and got no response.. so I figured okay fine I'll stop talking. Not the best experience already but not the end of the world. I told her what I wanted and showed her a picture and she said ok, I asked her how much it would be for what I wanted out of curiosity because I like to have an idea of what I'm spending before hand and she said 45$ total which I was obviously fine with. So then it comes time to paint my nails and I pull up the pic again for her and she asked me if I wanted it exactly like the picture and I said "I mean it doesn't have to be EXACT but this is the design I like but if it's not identical to the picture that's okay" well I guess that was my mistake because what I got doesn't resemble the picture AT ALL. It's literally like she just did whatever she felt like doing. As far as the French, it looks okay from a distance but up close it's kind of lumpy and uneven. So at this point I'm a little bummed out because my nails don't look anything like what I wanted but I don't really like confrontation and she wasn't friendly to begin with so I just legit go so I could get out of there. Now for the best part, I go to check out and I have a 5$ off coupon from their website which I ask if I can use and she hesitates and then says yes and tells me the price will be 47$ when just before she told me it would be 45$ but now I'm using a coupon and it goes UP 2$.. again I don't say anything because I don't like confrontation it's only 2$ difference but what was she really going to charge me if I didn't have the coupon. As she's charging my card she calls another lady over for help and they're both messing w the machine and I just decided to check my bank account and they charged me twice, so I told them this and then a 3rd older lady came over and told me she would give me a gift card for the amount of the second charge for next time to which I said no I need my money back I can't take a gift card to which she got an attitude with me as if I did something wrong and all 3 of them were yelling back and forth. She tried to insist again on the gift card and I said no again, then a nice girl who was also getting her nails done suggested that they give me cash which I was fine with and that's what ended up happening. I went here because I saw they were given best of Bethlehem a few times and it's literally right next to my house and I didn't feel like driving to where I normally go.. but I honestly can't figure out how they got that award. The work and customer service is sub par and I definitely will stick to my usual place from now on. First pic is the design I wanted on both ring fingers.. 2nd pic is what I got

Text appointment confirmation - A screenshot of a text message conversation confirming an appointment at Queen Nails Spa in Bethlehem, PA, including appointment details and reminders.
M T.

I made an appointment for 7:00 pm tonight only to be turned away. I was told by an older woman that she did not check her messages (even though I received 3 confirmations). She was rude and unapologetic. With the uneasy business climate we live in, every customer deserves to be treated with respect and common decency.

Pedicure tub
Lauren D.

I have been looking for a new nail salon in the area, and I think I just found it! I got a pedicure and my sister got a pedicure and a manicure (gel dip). I have to be honest, the pedicure itself was weird. The techniques aren't something I've seen at other salons. The pedicure tools were taken out of a vacuum sealed pouch which, to me, meant they are routinely sterilized. My nail technician did a great job with my cuticles and cleaned up my toe nails nicely. It is one of the best looking pedicures I've gotten! The salon itself had a nice interior with calming music. There were plenty of polishes to choose from. $30 for a regular pedicure, and $40 for the gel dip manicure. Overall, I had a good experience and will be coming back.

Joanne K.

This is the best nail salon I've been to in the Lehigh Valley area. It is nicely decorated and clean kept. I was greeted right away, asked for my name, and if I wanted any water, coffee or wine. I immediately felt welcomed. Side note: if you're more into sweet than dry wine, try their wine! It was very sweet, and tasted more like juice than alcohol (which is how I like my wine!) I had a regular pedicure which comprised of the usual trim/shape/cuticle maintenance, exfoliation, and a below the knee massage with hot stone. Everything was executed well. On top of my great experience, I was awarded 20% off because they have only been open for a week. This promotion is ongoing for another month per the manager, so come check it out before then.

A hand with five manicured nails featuring pink and white swirl designs is resting on a gray fabric surface, possibly a cloth or clothing.

My nails looked so cute and I got exactly what I asked for! This place is nice and clean in the inside.

Terrible
Eve S.

The worst job anyone has ever done on my nails! The place itself is very nice and clean, but the nail technician that did my nails rushed through it, was extremely rough, and was having a very loud argument with another technician while she was doing my nails.

Kimberly M.

I got there and asked for hard gel nails. this lady tried to persuade me to get acrylic or powder. I said no I want hard gel pink and white like you advertise in your menu. At this point she was already not happy. She got the container out of the counter and asked if that's what I was talking about as she showed me the container. I said yes, that's the pink one and I want white on my tips and she said " no we don't do white". Which is not what they advertise on the menu. Anyway, I ended up getting the pink. This lady put a thick layer on my nail and as I put my hand under the UV I started feeling like my nails were burning! It was so painful and all this lady did was smile and said that it was normal. She asked several times if this was my first time. I'm not sure if she knew how much it hurts when the gel layers are too thick but I'm never going back to that place. Overall the service was very mediocre. And the shape of my nails was not pretty.

Becky A.

This review is total opposite of my first review a year ago, I dropped my kids off to get their nails done then run some errands, the final product for my youngest was awful, they have really gone downhill since our first visit. Her nails looked clumpy, uneven and the paint job was very sloppy. My oldest, her nails were just okay, a couple nails were bulky and uneven like they had forgot to file the acrylic. I personally haven't been back since the one technician literally burnt 2 holes in the side of my right foot during my pedicure with the sander thing they use for callous removal.

This was my first time coming here and I will not be coming back here to get my nails done. they did a horrible job on my nails they are not the same length and not to mention the paint job..... she rushed throughwhole thing. Very disappointed.

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Photo of W V.
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2 years ago

Mai is the best. She takes her time and her attention to detail is always perfect. She is always friendly and kind.

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2 years ago

Great job on my pedicure! I went in as a walk-in today and the staff and technician were the best! My feet look and feel great!

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8 years ago

Great place. Very friendly and I am very pleased with the pedicure. Takes time with process and makes nice conversation.

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7 years ago

The best nail salon in the valley. The most accommodating, friendly and kind employees I've ever had the privilege to meet.

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8 years ago

One of the best pedicures in town!! Spotless, good environment! Hundreds of polish choices...You won't go wrong by giving this place a try!

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Ask the Community - Queen Nails Spa

Review Highlights - Queen Nails Spa

They have a nice selection of colors to choose from and Mai will even coordinate my toes with my nails.

Mentioned in 4 reviews

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