Donia will have you feeling like the best version of yourself when it comes to lashes! She's…read moreextremely nice and makes sure you're comfortable. The massage chair while getting your lashes done is my favorite part! Definitely go here if you're in the Fayetteville area :)

Your location…read more Kelly Cannady 39 points REVIEWS PHOTOS EDITS Here are the reviews you've posted publicly. You'll need the Google Maps app to edit or delete your reviews. Learn more 2 reviews · 1 rating Eye Envy Lash and Brows Studio APPOINTMENT ONLY, Stoney Point Rd, Fayetteville, NC 28306 Long review to release frustration.... I was in need of eyebrow rehab. All of this was new to me. I had only had my eyebrows waxed over the years. Somewhere along the way, between covid, my cosmetologist changing professions and financial hardship, I had been plucking them at home. I had pretty sculpted eyebrows for years and years but my plucking got out of hand. I needed help! I did my research on the latest services available for eyebrows nowadays, which were not offered locally in Clinton or Roseboro, that I could find. I started doing my research online for places in Fayetteville. After viewing many different locations and reading review after review, I decided on Donia at Eye Envy. I wasn't going to let just any Tom, Dick or Harry work on my eyebrows. Donia had great reviews!! She was the person I needed! I just knew it. On her website, I made an appointment and paid the necessary fee to schedule with her. $10.00. Cool. She promptly responded. She emailed me several pages of policies to read,sign, and email back. I was so excited! I made it clear I was a newby and hoped I had chosen the appropriate service for me. It was for Henna tinting. She had also sent a few texts. She seemed so nice. Couldn't wait. Everything was set. The address was her home address. A nice gated community. She had left my name with the guard to let me in. I arrive at her house, we quickly said our "Heys and How are yous". Two requirements in her paperwork were to wear a mask and remove your shoes upon entering. I had my mask on. She didn't. I didn't hesitate a second further before I started the motion to remove my shoes. She hastily says "You know, this henna isn't going to help you at all and I don't want to waste your money". I had just driven over an hour to get there. Prior to my arrival, I had gotten a full body massage. I think that is what saved me that day from losing my cool. I told her that I wish I had of known and that I had just drove over an hour to get there. On the inside, I was thinking, Is she really serious right now!!?? She did seem like a nice lady and she apologized. I was so disappointed. Did she This happened about 4 weeks ago. I knew I was definitely going to give her a review, which I rarely do. I respectfully did everything she required and asked of me but she left me feeling disrespected that day. She sent me an email after I left stating the $10.00 was refunded to my debit card and she hoped I would use her services in the future. This is a long review to say, I felt my experience was great until I actually arrived for the appointment and any existing professionalism went out the window. It was shitty (for the lack of a better term). I hadn't even been there long enough for her to look at my eyebrows. Not even 10 seconds. I informed her what shape and condition my eyebrows were in from the beginning. I suggest, to Donia, that she should actually read and pay attention to what a new client is communicating to her and be more respectful of other's time. She had strict cancellation policies. Practice what you preach! I appreciate her not wanting to waste my money and I do not doubt her talent and abilities but she did waste my time with all those forms and my time and gas traveling there and back unnecessarily. Since gas is so cheap anyways!! Why did she let it go that far? May yo she continue to do good work and please your clientele in the future. I'm not a mean person but I don't like people to make me feel the way she did that day. It just wasn't meant for me to get that henna tinting done. Any effort made to aid in my eyebrow intervention would've gone a long way!!

Today was my second time going to Maddie and I gotta tell you these are the best lashes I have ever…read morehad!!! I been getting lashes for the past 6 years on and off. I have traveled all around In different states. Her lashes last for over a month with very little loss. She's really fast too. My eyes are very sensitive to lash glue and turn red.... No redness or burning... She is the best lash person that I have come across. I gotta mention... love the fact that she had a recliner and not a uncomfortable table. It made a huge difference in comfort. A+++

Great Classic Lash service. Have gotten the most compliments on my lashes ! So natural looking…read moreand absolutely love them !!

Photos being added of Henriettas communication and the botched work of permanent makeup she did on…read moreme and declines to resolve. Recently, after reviewing my transaction and comparing pricing, I reached out respectfully to ask for clarification regarding the charge and to address concerns about the results of the work she performed. I outlined my questions clearly and requested that communication remain in writing so there would be no misunderstandings. As shown in the screenshots, rather than addressing the pricing discrepancy or concerns in writing, I was told to "move forward with my next steps" because I was not willing to switch to a phone call. I made multiple attempts to resolve this directly and professionally before sharing this review. My request was simply for written clarification regarding a financial and service concern. I'm sharing this experience for transparency so others can make informed decisions. Based on how this situation was handled, I would not personally recommend her to anyone. What makes a good business absolutely depends on how they handle any arising issues and how they communicate. See for yourself how she handled this and be the judge. 0/10 very disappointed to be honest, I had hoped she'd remain a good person and help me out. :/ I will add that I am in the process of now filing with the NC Board of CAE & NC Health Dept. due to the negligence.

Henrietta is excellent. She takes her time and she really cares about what you want. I am so…read morehappy that I did my eyebrows with her. I was very nervous and she was patient and made me feel at ease. People have given me so many compliments on my new

My first experience was exceptional. She walked me through the process of how she would complete…read morethe eyelash extensions and the results were outstanding! I went again two weeks later for a fill in & once again! Amazing job! I highly recommend for anyone to give her the opportunity to work her magic on you. Prices are very reasonable then move places and amazing work.....

Alexis is not only professional, she is an amazing artist! She is very gentle, and I'm in LOVE with…read moremy lashes. She has a customer or life!

the ladies nice there. when i go there usually isn't a wait max 10min. eyebrows most of the time…read morecome out good!

My go-to salon to get my eyebrows threaded! Service is prompt & friendly & my eyebrows come out…read morelooking great.

My friend and I made a spa day of the Lash Haven. Will she was getting a 2 hour facial from Heather…read more,I was getting my nails done by Sarah. It was amazing. Then we switched. Each girl is nicer then the next. They took their time and made you feel special. They customized each service to our individual needs. I can't say enough about this place. Make it a DESTINATION. You won't regret it. Day go for me..lol

Heather is an amazing lash tech and face artist! She's thorough and detailed. Her space is so clean…read moreand comfortable. I'be never had any problems while going to her, and it's been a while now. She also did powder brows for me and they came out perfectly! I highly recommend her!

Omg! Went here while I was visiting Fayetteville and I was so pleased with everything. Very simple…read moresalon, clean and tech savvy! You sign in on the iPad and get emailed receipts etc... They also send reminder text messages for future threading services. I'm so mad that I live in Maryland because I have yet to find an esthetician that can do my eyebrows as good as Riya did them! She was great!!! She didn't thin them down like most people do. They looked so good that I didn't even need to fill them in! Love, love, love!!! Rita, maybe you should start teaching other "threaders" how to do it! Next time I'm visiting down south, I will surely stop by for your services again! Thank you for making me look beautiful!

Prompt and professional when I arrived to get my eyebrows threaded. They make you feel welcome…read more I'm always very satisfied when I leave!

Destiny is such a professional! She used techniques that were new to me and I've had my fair share…read moreof massages. This was the best massage I've had in a while if not ever! Everything was perfect. Pressure was great, constant touch and I enjoyed the extensive kneading most of all. I would highly recommend and I'll be back. Genevieve also gave me a wonderful facial. I enjoyed every minute of it. Very luxurious and i loved how relaxing the setting was. Genevieve was so nice and thorough. Perfect facial!! I will definitely be back.

I visited Karma Spa Lounge & Beauty Bar with a few of my garden friends and left feeling completely…read morerenewed -- physically and emotionally. From the moment we arrived the space felt warm, welcoming, and impeccably curated; it's clear Angela and her team have created something very special in Southern Pines. My appointment included a haircut, scalp treatment, facial, full-body massage, leg + Brazilian wax, manicure, and pedicure. Kaitlyn thoughtfully crafted a customized package that met everything I'd been dreaming about -- exactly the kind of attentive planning you want in a full-service spa. Erin, Destiny, Giselle, Brianna, Kelly, and Angela were gentle, skilled, and professional at every step. The scalp treatment and facial were deeply relaxing and noticeably restorative; my hair, skin, and posture felt visibly improved after the massage. The waxing and nail services were meticulous and comfortable -- no corners cut, just care. Beyond the excellent technical work, what moved me most was the atmosphere of true hospitality: staff treated me like family while honoring my privacy and comfort. I'd been feeling hidden away and less like myself lately, and the team at Karma helped me reclaim my confidence and my stride. If you're in the Sandhills and need a place to recharge, I can't recommend Karma enough -- book ahead (they're popular for a reason) and treat yourself. I left glowing and grateful.

Allow me to start this post by stating that I am not new to eyelash extensions. I used to have them…read moredone every two weeks by my lash artist in Columbia, SC. I had to stop utilizing their services once I moved to the Southern Pines area, so I allowed my eyelashes to rest for a few months while I found a new esthetician. I booked a full volume set with Lexi. She was pleasant and friendly, which made me feel comfortable-- unfortunately that is the only positive thing that I can say about this experience. After discussing how I wanted to achieve a cat eye look with medium volume, Lexi began to work on my eyelashes. Two hours later, I notice that my left eye continues to water and tear up. It hurt so bad. Lexi had placed the glue too close to my lash line on an eyelash that she admitted was far too small to hold the weight of an extension. She then said that the watering of my eye may compromise the longevity of that set. I said "no, biggie, I understand", paid, and walked out. My left eye still hurt so bad. It wasn't until I got in my car and took a good look at the eyelashes that I realized that that lash was going to have to come out. Moreover, the lashes on my left eye were completely falling apart and drooping under their own weight. I went back inside and told Lexi about the problem. She was already with her next client, told me to rebook for the next day so she could fix it and removed the troubling eyelash. At this point, I'm in too much pain to ask for any other compensation and I just wanted to leave. Once I got back in my car, I realized that the lashes were drooping so far down that it was making it difficult for me to see. Unless I wanted to walk home, there was no way for me to leave since I drove myself. I knock on the door once more, Lexi lets me in and reluctantly removes my entire set. She put the remover on my eyelashes, left me with a fan to cope with the burning sensation and continued to service her next client in the other room. I felt terrible. She comes back, removes the lash extensions but neglects to remove the clumps of glue that were left on my natural eyelashes. I drove home, took a long hot shower, and my eyes began to burn again. I rubbed them and rubbed them because they felt like they were stuck together until the eyelashes began to fall out. My left eye is missing so many eyelashes now and it will take weeks for them to grow back. I honestly sobbed because I knew I was gonna get engaged over Christmas and my left eye was pretty bald now. There was snot and tears everywhere. It was not pretty. It was hurtful and I took a big hit to my confidence because of it. I decided to email the salon and let them know what happened to ask for a refund. I provided the pictures below as proof that something had gone really wrong during my experience and received a call from the owner about a half hour later. Up until this point, I would never have thought to write a poor review on a small business. I prioritize supporting local. However, the owner's response left me absolutely gutted. I did my best to put my big girl pants on and calmly explain what happened. She responded with saying that my story was not possible. She also stated that "she's been doing this for 30 years and has never seen anything like it". I didn't appreciate being gaslit into doubting whether my awful experience at the salon was real or not. Again, it was so hurtful. She said she would call me back after she talked to Lexi, but she never did. She also said she would reimburse me for the services, but she never did. It took me going to my bank and disputing the charges for me to get my money back. If I could give this business -10/10 stars, I would. People come to beauty salons to have their confidence boosted and leave feeling powerful. Instead, I left with a patchy left eye and a heart full of hurt. Save yourself the trouble and go someplace that won't make you look or feel this way. For the salon, if you feel like finally giving me that call back you promised, you have my phone number. Maria

I've done my lash extensions and my facials here and have always had an amazing experience. all the…read moreladies are so kind and I always feel at home! 10/10 recommend!!

I originally came to get my eyebrows waxed, I had never had threading done before I was always too…read moreafraid of the pain, but Jany suggested that I try out threading and told me the benefits and I'm so glad that I did! It was such a pleasant experience she is so friendly and welcoming! I've found my new eyebrow lady!! :))

This was the best lash experience I have ever had. She made me feel comfortable and helped me to…read morelearn how to take care of my lashes. The atmosphere was welcoming, everyone was really nice even the ladies who were in the hair salon. Can't wait to go back!