I went this establishment today and was blown out of my mind! Their customer service was amazing and they were able to help me immediately. I received a VIP pedicure and it was stunning. I'm not going to give y'all the tea, just go. You want be disappointed! read more

i showed an inspo picture, my nails doesnt look anything like the picture i showed the man . He just did his own thing to my nails . i wanted longer due to going on vacation, couldn't get that he gave me the length he wanted me to have . i have air bubble in my acrylic. I wanted to give this place a try to see if was great but it wasn't . read more

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Professional, quiet atmosphere, clean and vibrant. The spa layout is inviting and so very welcoming. I must admit my experience is the best I have ever had in Warner Robins. I am from a BIG City in Texas and I missed this type of atmosphere for a girls day. Julie was awesome, kind and considerate. My daughter and I will be back for another Nail Spa Day! read more

Queen Nails & Spa - Queen Nail Spa for a Girls Day Celebrating my Birthday! - Nail Salons Near Me - Kathleen, Georgia

Service here is always great!! I've never had a bad experience in the years I've been coming. The prices are fair and they do not rush through the service like previous salons I've been to! The owner is great as well! Vibe is relaxing and the staff is always friendly always offering us beverages and asking if we want additional services. I will always recommend this place to others! read more

Jayden was awesome! I will definitely be back. French no chip pedicure. The volcano. Relaxing and beautiful pedi room. Very friendly and great massage read more

Queen Nails & Spa - French no chip - Nail Salons Near Me - Kathleen, Georgia

The quality and the vibe was amazing. I will definitely come back when, I'm in town. read more

Queen Nails & Spa - The amazing Christina! Ask for her she blue eyes!!! - Nail Salons Near Me - Kathleen, Georgia

Such a wonderful experience!! We took our mother here for a relaxing Mother's Day pampering. We requested the VIP room and IT DID NOT DISAPPOINT!! 6 chairs in a tranquil and nicely decorated private room. Everything was lovely and we were all happy with the service. read more

Will not go back. Got a simple manicure with white tips but quality is bad. Been getting manicures and nails done for years but just living here, didn't know where to go. $30 plus $10 tip out the door for extremely poor quality work. Will not return and will not recom read more

Queen Nails & Spa - Next day after mani. Clearly did not trim cuticles and very poor white tips - Nail Salons Near Me - Kathleen, Georgia

This is my second time visiting, the first time I was happy, this time I am blown away! Don did a fill in on my acrylics, and he did an amazing job. He shaped them perfectly and they look stunning! Everyone was very nice and welcoming! read more

Queen Nails & Spa - Nail Salons Near Me - Kathleen, Georgia

Great location for getting your nails done as well as stop by B Monroe for a hair style. The staff are wonderful and the facility is very clean. They have serviced my wife and daughters for the last 4+ years. Thank you for the continued service for my family. JT read more

Stopped here for a quick pedicure and they delivered! First, I don't enjoy sitting in the nail shop for a long period of time. I went in for a basic pedicure, and I was in & out within 30-35 minutes. The gel polish was neat and the service was great. Would def go back if I find myself on that side of town. read more

This was my first time here. She cut my toe pretty bad and my blood was everywhere! She didn't change the towel. I showed the manager. No discount or concession was offered for how badly she cut my toe or the terrible pain she inflicted. I've been getting my nails done for many years and never had this happen. I expect someone to reach out to me and make this right. This is just plain wrong. Very unethical! read more

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Ms Tina Nailed the look!!! I'm in love Queen nails is definitely the best!! Great hours and no wait service read more

Queen Nails & Spa - Nails - Nail Salons Near Me - Kathleen, Georgia

Took my mom here for a pedicure. Got 2 $65 dollar pedicures and my mom got a set of nails. The service was great, I loved the "vip room", but they charged me $3 more than my mom due to my sex. I'll be telling everyone who will listen not to support this business due to sexist policy. At the least me and my mother will be going elsewhere. read more

My daughter, husband and I went and got our nails and toes done! Queen nails always does a great job!! We would recommend them to anyone!! read more

Queen Nails & Spa - Great manicure - Nail Salons Near Me - Kathleen, Georgia

My first time to this salon. Le did an amazing job. I told her I was picky and she made sure I was happy with the nail shape, color and design!! She even made sure the dip wasn't too thick, very natural looking. Definitely 5 . Satisfied customer read more

Queen Nails & Spa - All thanks to Le - Nail Salons Near Me - Kathleen, Georgia

Absolutely do NOT recommend. I got a gel manicure and pedicure. My nail polish was chipped less than a week after getting them done. They also completely missed a section of my nail. The pedicure and manicure massage lasted maybe a minute. I was in there less than a hour and they did both services separately. Those services independently should have been 45 minutes. It is absolutely ridiculous. I will never go here again and do not recommend to anyone. read more

I have never been here before but the normal place was closed. They were able to get me straight back to get my pedicure and did a great job. They were also able to do eyebrow waxing. I would come here again. Very friendly staff! And very clean. read more

I tried this salon for the first time and am very pleased! I had a set of nails on from a different salon that I was not happy with. That salon tried to fix them two different times and they still were bad. Brian soaked off my bad set (and didn't try to pry them off to rush!) and gave me a beautiful new set and also did them exactly like I wanted. All the tools were clean and sanitized before he used them on me. The prices are a little higher than other salons in town but you get what you pay for. Definitely worth the extra cost! Salon is decorated nicely and everyone there was very polite. read more

I just want to give a shout-out to Queen Nails & Spa Kathleen GA for such awesome service! It was my 1st time going, and I was very impressed. I hadn't been to a nail salon in over a year because of a bad experience. The last asking I went to accidentally cut the skin by my toe and it ended up getting infected and turned colors. I was super nervous. But it was very clean and the staff and customers were so sweet. I'll definitely be going back! 10/10 recommend! read more

Queen Nails & Spa - Nail Salons Near Me - Kathleen, Georgia

I went in for a pedicure and was very pleased with the service and with how well they kept both of us safe during the pandemic.

Best nail salon in Warner Robins! My husband got me a gift card to their salon for Christmas so I decided to stop by. I was warmly welcomed and a technician took the time to explain everything thing to me. I got the organic pedicure and a gel manicure which totaled about $75 not bad at all especially for this place! I will only be going there from now on! read more

I sent my wife to get her nails done (something she doesn't do regularly) and she was highly disappointed. She was simply trying to get a nice manicure and pedicure. What she got was a very poor polish job. My wife said they had her do paraffin wax before polishing her nails but didn't have her wash her hands to get all the wax off which resulted in the polish sliding off her nails nice she got home. My wife has had her nails done decently at this shop before, but was given horrible service this time. If they do anything to rectify this horrible job, I'll update the review, otherwise, they just lost a customer and any recommendation. read more

Queen Nails & Spa - Polish coming off immediately after getting home - Nail Salons Near Me - Kathleen, Georgia

Jimmy and Tina have both done my nails. They have done a spectacular job. On the first visit, Tina noticed how thick my acrylics were. The same thing I was thinking all along, but she took good care of my nails and fixed them all up. Thank you! read more

We LOVE Queen Nails & Spa!!! I am a repeat customer and now bring my daughters. The staff is kind, efficient, and very good at their profession. One of my daughters got sick in the middle of getting her nails filled and designed and they wouldn't accept payment even though they were halfway through the job. They only cared for her wellbeing. I appreciate this sort of care, professionalism, and compassion. This is our place!! Momma and her 3 girls. read more

This place is horrible. Do not suggest. They do not listen at all. They pretty much give you what they want you to have.

I give this place a 1 because there are no negative ratings. Their website said they were closed, actually open. I went in, was asked what I needed, said mani/pedi & sat down. After 20 min or so I started to leave & Finally was told I could go to pedu chair 5. Sat there for over 15 min at least (didn't start timing at 1st). Started putting shoea back on & owner or mgr said "no, we will be right there". A girl came over then to run water, waited 12 more min before young man, who was distracted from that point forward & fell asleep 2 different times, began my pedi. He was so distracted by the TV he couldn't pay attention. When that was done he said pay at front. I asked about the manicure. He took me over to a table & never spoke to ME until I mentioned he seemed too young to married. Spoke to the other employees in whatever language, seemed upset about having to work. Managed to get the manicure done, turned on a small fan for me ro dry my nails. Sat there drying for around 14 min. He rold told me, without checking them I could pay at front. When I reached in to get my wallet, nails rippled because they were NOT dry. I had a hard time getting anyone to pay attention to me saying there is a problem. He came over & wiped my thumbs down & repainted those but completely ignored me saying ALL of them a messed up. He never listened another min nor did anyone else working there. Now I have paid for the worst job ever ! I'm going to warn people with this & other reviews as well as posters around the area. Just remembered I paid with a CC so I can dispute the charge & at least get my money back. read more

I got a fill in there and then broke a nail. I went back to get it fixed and the lady didn't even put on a new acrylic nail, she just left my nail the length that it broke to which doesn't match the rest of my nails. She also cut me and then charged me $5 to fix one nail. Prices are a little high and I will not be back. read more

Queen Nails & Spa - Nail Salons Near Me - Kathleen, Georgia

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When we first arrived for our scheduled appointment for 2, they told us that we had to sit on opposite sides of the place so that I wasn't able to even communicate with the person I came with. They started by sanding down my flesh around my fingers which is always nice. Then I showed them a picture of what I wanted and the end product was a FAR cry from what I asked for. I asked for a green to black ombré and ended up with a messy color block look with bad lines. I asked them for a discount as they were going to have to be redone. They tried to get me to come back later but I love far away. They offered to give me $5 off. I said that's hardly enough considering I'm going to have to pay to get them redone. They refused and said the only way they'd give me more of a discount is if they took them off. (They obviously thought I was trying to scam them and just not pay). When I said absolutely let's take them off, they decided to offer me $20 off the price. They kept telling me that I was wrong tho and it's not going to always look just like the pic. I was very unhappy with the customer service. Will NEVER come back here again. The pic of toes is what I asked for. read more

Queen Nails & Spa - End result of "ombré" request... - Nail Salons Near Me - Kathleen, Georgia

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This place is terrible. My nail polish on my toes are chipping with gel nail and it hasn't even been a week since I got them done. My pedicure was rushed and is overall a waste of money and time. I do NOT recommend. read more

They have the worse customer service!! Extremely rude and definitely not satisfied with my nails. Never coming back!

Is it possible to give no stars? My friend and went to have our nails did 10/20/18. I understand they were understaffed and waited patiently. I requested to have my SNS removed and a gel manicure. The man that did my nails took a plastic nail tip and popped off the SNS From each nail leaving my real nail bed ragged and very rough. He did not smooth my nail bed at all, just painted my nails. You could see all of the imperfections in the nail. Almost like when you have dust or trash in regular paint. I felt he rushed thru it to get us out the door. Three days after my visit my gel polish scratched and cane completely off three of my nails. That was a wasted $45. I will not return read more

Love the staff ! Always welcoming and friendly. Great service and the VIP pedicure room is AMAZING!

By far the worst nail salon I've ever been to in life!!! I went In for a manicure and pedicure and I used Gel polish .... I get This done at every nail shop I go To. The guy who started my nails tried pressuring me to get something different to spend more money. I literally Had to tell him NO ten times! After the last no he started painting my nails before he even started shaping and filing them and then used regular polish when I asked For gel .... he said he was talking and I guess Got mixed up. Had to take the polish off and start again. He stated he was done and I looked Down at my nails and I kid U guys not it seriously looked like a two year old did my nails!!! I started Laughing thinking it was a joke, it wasn't. I then Told the guy my nails looked horrible and I wasnt Paying that i would go some place else. This asshole literally started arguing with me like I wasnt A customer. I asked Who was in charge and another guy came over and looked at my nails and stated he could fix them. It was a sweet lady there that actually did my pedicure that I asked To come over and take a look. She knew my nails looked like shit and said she would fix them. She tried fixing them but they still doesn't look like what I'm used to having. I've never been so upset! And yep, they still wanted their money of course and I didnt Mind paying. With your employee being out of hand the way he was and being disrespectful to your customer, I expected More. This was my first visit and definitely my last!!! Horrible customer service, terrible employees, and poor management!!! They just opened and already need to be shut down!!!! The place is beautiful though, my husband referred me and neither one of us will ever return!!! Im just glad that I'm currently at home and not in jail bc I really Wanted to whoop his ahhhhh!!!!! read more