My now husband and I met with Queen City DJs as they're the preferred DJ for our venue. Our first meeting went well and we booked with Brad, the owner, because he gave an impression of professionalism and the tools he uses seemed like they would avoid miscommunications in song selection, timeline and general flow of the party. We are extremely dissatisfied with the service we received the day of our wedding.
The problems began before our wedding which we planned with all vendors on starting at 2:15pm. As we were getting ready our day-of coordinator told us Brad said "I'm not going to start then because I have 2:30 on the schedule and I wasn't paid for that time." Our coordinator came to us and explained this so we tried to make the best of it by getting more photos before. After the fact, we confirmed that our DJ contract said 2pm-8pm. Brad denies ever saying those words to our coordinator. We know that the day after our final meeting with the venue, Brad had a meeting with them to go over their upcoming weddings, ours included. We met with Brad after that. If there was a time discrepancy why was nothing said to us to avoid the whole issue?
Next, my husband and I had a custom song made for our aisle music, a beautiful Studio Ghibli medley that is long enough for the entire processional with a specific section of the song meant for the bride to walk at 3 minutes 45 seconds. We had a link to this song in 3 separate sections on the Vibo App, including the timestamp, months prior to our final meeting. On our big day I was rushed down the aisle to the wrong section of the song. I noticed it right away and honestly it took away the magical feeling I was looking forward to for so long. No bride should ever have to feel this way on their wedding day, they should get to enter their wedding the way they dreamed. The utter disappointment we feel, even a week later, still brings us to tears. When we confronted Brad about it, he said he should have jumped to that section of the song and that he didn't know the venue was going to open the doors to my reveal. The venue and our wedding coordinator both said that Brad gave them the cue to send me down the aisle and that neither had heard from him that there was a specific cue for me. Brad denies that he gave the cue and shifted blame to our coordinator and venue. He also expressed that typically people have separate songs for parents, bridesmaids and groomsmen, and for the bride. So it also felt like he was blaming us for not following the norm, despite never expressing that our music would be a problem. We wouldn't have booked with him if we knew he couldn't handle the request. Finally he said he did no wrong because he played the correct song.
Lastly we were in utter shock when our best woman and man and nearby guests told us what the DJ had said when telling them how to use the microphone for the dinner toasts. They told us Brad said to hold the microphone like you're giving a "blow job." This is extremely unprofessional and we do not take it lightly how uncomfortable it made our guests feel. When confronting Brad, he denied he said that saying he holds himself to the utmost professionalism. He can claim they are twisting or mishearing his words but we had several individuals tell us this unprompted.
Despite some positives, like accommodating changes to other song requests and announcements made in the final week, these actions didn't make up for the major issues. We're unsure how all our last minute requests were met but things that were communicated months prior were missed. Brad deflected accountability and pointed out that we seemed to be enjoying ourselves but we didn't want to argue with him that day as we were trying to be good hosts to our guests and not further sour our own day.
In all, we are extremely disappointed with Brad's services. We are writing this review so that no other couples have to experience what we did. Again no bride should ever have to hear about such unprofessionalism from their DJ or feel like they can't have the aisle music they dreamt of. read more