Quick response, showed up in designated timeframe. $125 is…read morea little expensive for 5 boxes that could be lifted by 1 person, but at least the trash is gone.

If you need junk removal... this is the people to hire!! They are amazing they were excellent with…read moretheir communication they showed up on time ...went right to work and not only that with the time change they worked in the dark for half the time( it was on the side of our shed and we did have outdoor lights ) we are so happy with this company and we will definitely recommend them to everyone

Great professional cleanup services from Dante and the team at Family Cleanout Junk Removal LLC . I…read morecalled and spoke to Dante about the flooding we had in our basement due this week's storm. We had extensive water damage to our personal belongings; we needed the water cleaned up and the damaged items removed ASAP. Dante came the very next morning and gave us an estimate, then came back a few hours later to start the job. Dante and his colleague finished within a few hours and did amazing work. All the water was cleaned up and our damaged items were hauled away. Highly recommend!

Had several piles of boxes and bagged yard waste removed. Very well priced, efficient, and easy to…read morework with. Definitely recommended!

These guys were awesome! It was so worth the money I paid them to get rid of my trash. I would…read moresuggest you call them a few days in advance, they are very busy. I kinda decided at the last minute to get someone so it is not their fault, just a suggestion if you are thinking of having trash hauled on a timeline. Dan is great and so is his crew, they jumped right in and we're done in no time!

Dan arrived right on time to our scheduled time. I loved that! He was very kind and professional…read more Saw the couch he had to remove and got right to work. They were in and out in under 15 minutes. Thank you so much! I would definitely recommend them for any haul away or junk removal. Thank you Dan!

Deceptive pricing: $1,500+ difference between quote and final bill…read more* Refused accountability: Company would not compensate for their gross miscalculation * Terrible customer service: Spent over 5 hours on the phone between national and local offices with no resolution * Had to involve bank: Filed a dispute due to their unwillingness to address the pricing error This appears to be a bait-and-switch operation. The dramatic price increase was not explained or justified, and their customer service team showed complete disregard for resolving the issue professionally. Save yourself the headache and money - use literally any other junk removal service. I'm out $1,500 due to their unethical business practices.

Chauncey and Miguel were outstanding in their service! They…read morekept me posted as to their schedule and made special accommodations for my schedule. Chauncey did a great job in explaining the terms and conditions for the removal and explained, in detail, the pricing policy. Payment was simple. The actual removal of the furniture (covertible couch and love seat) was quick and easy with care given to our property and the items being removed. Overall, working with 1.800.gotjunk? was a pleasurable and efficient experience. Thank you!

Jay and his crew did a fabulous job for us, hauling away a mountain of stuff as we downsized from a…read more5 bedroom house to a 2 bedroom apartment. They even took care of hazardous waste including paint, propane tanks and gasoline cans. They were on time, quick and efficient, friendly and flexible with our chaotic schedule. And they were available on very short notice. You can't go wrong with The New Guys.

Jamal was quick to respond and gave accurate quote from photos I sent. They showed up on time and…read moreworked efficiently. Job was completed to satisfaction. I would highly recommend these guys.

What should have been a fairly easy move became complicated and confused. I was living with my…read morefather in a small apartment, and I needed to return to my own home. The only designations for the items were to go to my home or Goodwill. Easy, right? All the furniture basically was designated to go to Goodwill. I was told by Tony Lowe that it wasn't good enough for Goodwill. There were cherry pieces, a hutch, end tables and a nightstand that were original Pennsylvania House furniture purchased in Terryville, Connecticut. This was like insulting my parents themselves. The furniture was nicked up in the previous move as we went with a more discount mover. However, it certainly was good enough for Goodwill or better. This person brought about seven college-aged guys with him which I thought was ludicrous for a small move. So instead of giving my instructions once I had to say the same things repeatedly. The guys were very nice, although their boss was pompous, condescending, insensitive, and was even laughing at me. From the start he was a rude jerk. I never remember a move being this bad. I was in a lot of pain, soon to be followed by much more pain because the movers left a lot of stuff behind that I had to manually move myself. The whole job felt rushed because they told us repeatedly that they were on their way to another job which sounded much more important, a mansion as one of the guys said. My sister who hired this mover must not have read the other negative reviews. I had a simple request for a special litter box to be brought over. I bagged up the clean litter and put it inside the litter box. Things are expensive now, and I don't have money to waste. Tony basically laughed in my face, and they threw away the litter box, I'm sure. My mother's special pink stool that I shouldn't have entrusted to them, never made it to my home. I believe some special Christmas ornaments, as well, never made it to my home. It would have gone much smoother with maybe two or three guys at the most. Too many cooks spoil the soup! Many items were left unlabeled, and my sister had indicated that boxed items would be labeled. I did as much preparation as I could in advance. My sister, being the POA, received and paid the bill. I asked to know the amount, but I never received an answer. It's probably outrageous. Then I needed to tip the guys so they didn't get that much because I had $105 on me which had to be divided 7 ways. This bill and tip were my dad's to cover, unfortunately.

Warning: Inexperienced moving staff, lack of upfront preparation and communication, an undersized…read moremoving truck = damaged belongings, damaged property, and extremely overpriced service. Tony ignores email communication to make it right. I would stay clear of this business.

Very good wish there more stars to give them u need any junk removed these are the guys to callread more

Reliable and courteous service, at a great price! This was my second time, the first was for a sofa…read moreand moving boxes. Today was for more moving boxes and miscellaneous trash. It was wonderful to get all that done, thank you!

Quoted low initial price but with weight surcharge paid over $1000 dollars for 20yd dumpster. Also…read morethere was a billing mixup and I requested an explanation. They never returned my call. Delivery and pickup was timely however I will not use Nebelung again.

Great company to deal with for a bin. They dropped one off within 24 hours and picked it up within…read morea few hours of letting them know I was done. Great price for the amount of junk threw out - easy recommendation.