Cancel

    Open app

    Search

    Que Bonita

    3.9 (30 reviews)
    Closed Closed

    Que Bonita Photos

    You might also consider

    Recommended Reviews - Que Bonita

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Nightstand and lamp. So much character!

    This store has so much to see! We have been back a few times and always find something we like. They were very helpful even as we changed our mind as we found more items. I bought an adorable shelf, two end tables and lamps and they are all well made and look even better once you get them home.

    On 3/4/23 we ordered a custom mesquite table with turquoise inlay and a wrought iron base for $3695.80. We were told it would take 8-10 weeks to complete and had to pay half, $1847.90, up-front. After 16 weeks we finally called to inquire about the table. We were only then told that there was a delay (no previous communication about a delay) and the table would be in on 7/1/23. Due to the delay, Carmen did offer to waive the delivery fee, so when the table arrived, we only had to pay the remaining $1847.90 before the table would be delivered. The table was finally delivered on 7/8/23. The table was poorly crafted, to put it mildly! 1. The table itself, is not flat and the wrought iron base is also not even. The table is lower on one side than the other, and the center of the table is concaved. 2. The turqouise inlay is lack-luster with many areas of crushed rock and debris. (Yes, we understand stones are not all "perfect" nor is the inlay process, but it was excessive and all over the table.) 3. There is also a large portion on one end where there is no turqouise and just a large amount of epoxy. 4. The seams were not sanded very well and you can feel the transition between each piece. In conclusion, we are very unhappy with the quality of this very expensive table. For the amount of money we spent, we expected a high quality product and did not receive one. My husband took pictures of all the defects, including some with a level on the table showing how off the table is, and took the pictures to the owner. After rattling off excuse after excuse, Carmen finally said she would provide a refund, but we would need to pay a $555 re-stocking fee. That is completely unacceptable! When my husband told her the re-stocking fee was unacceptable she offered to replace the table and have it rushed. After waiting 16 weeks and receiving the poorly made product that we did, we have no faith in receiving a "rushed" product in better condition. We now just simply want a refund. Carmen then said she would just charge us the original delivery fee, and an additional fee to pick the table back up. (Approx. $390) Again, this is unacceptable. We were sold a defective product, that clearly did not go through quality control, and she expects US, as the consumer, to pay an outrageous fee because she sold us the defective product?? The owner is essentially asking her consumer to pay HER for the defective product she sold, rather than going back to the manufacturer to resolve any cost issues. So, either way we would be paying her $555 or $390 for no product (and all of our wasted time), and she would make more money on top of what she will still sell the table for. Unbelievable! Unfortunately, we did not reach an amicable resolution with Carmen. She insisted we pay her a fee for returning the table, and when we refused and advised her that we would be seeking legal action, she called my husband un-Christian and belittled him as he left. We are now having to take legal action in addition to filing a complaint with the BBB.

    Example of metal cactus art
    Roxy Z.

    Fun pottery, artwork, and other delights to brighten your home. Reasonable prices and great selection.

    Ordered this headboard only with a blanket chest instead of the foot board. What a perfect pairing!
    Pam H.

    What a wonderful store! Always something different from clothing, jewelry, furniture, artwork. My husband and I found many pieces of furniture and items for our new home in Tucson at Que Bonita. Carmen and Leah are both just great! They have gone out of their way to help me find just the most perfect things. We custom ordered our bed and blanket chest and couldn't be happier. Their prices are reasonable and the quality excellent...and I keep going back and back! This store really stands out! My new favorite boutique!

    View from balcony

    See all

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Beautiful home decor and custom furniture, with great prices. They also have clothing, art and jewelry. Definitely recommend

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Deanna B.
    18
    23
    25

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    3 years ago

    Helpful 2
    Thanks 1
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Roxy Z.
    0
    41
    43

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Pam H.
    0
    13
    7

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Love this shop and her politics! Rare I do not leave with things I find. Great selection of Mexican items.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jess L.
    163
    17
    21

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Joe L.
    1
    10
    0

    6 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 1

    5 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    18 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Highly recommended from friends and now I tell everyone about the beautiful furniture that covers my home..

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    17 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    14 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Que Bonita

    Review Highlights - Que Bonita

    I can't say enough about Carmen and Leah who are both gracious and helpful when I am in the store.

    Mentioned in 3 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Furniture Stores 2,832 times last month within 15 miles of this business.

    Verify this business

    Que Bonita - furniture - Updated August 2026

    Loading...
    Loading...
    Loading...