Two years ago we purchased a sofa and chair from this store. We had looked at their furniture…read moreseveral months earlier at their previous store and were impressed by the owner and the quality. When they moved we had returned after deciding to get a sofa and chair to replace our sectional. We met with the owner and his stepson and learned that he was retiring. After looking at their furniture selection we decided on a style and proceeded. During our contacts we had been told that the manufacturer was in California and had been doing business with them for many years. The stepson took our order, which including the proper pieces for the chaise sofa, which he couldn't seem to figure out until I pointed them out. We received the furniture several weeks later and used it for less than two years before determining it was of such poor quality that we have to replace it. When the store was contacted we learned the owner had retired and further more that our furniture came from a different manufacturer that they had stopped doing business with near to when our order was placed. The stepson advised that they could do nothing to resolve the issue and I would have to deal with the manufacturer. I pointed out that I didn't do business with the manufacturer but with them based on the reputation of the owner and the quality seen and represented to us. I asked for a full refund on the furniture and received no reply. The furniture has been donated to charity and we are out several thousand$$$ and ended up buying the quality we thought we were getting from Bakers. It was also interesting that according to the paperwork there was a several week delay between receiving payment and the placing of the the order. FYI Also noted that the picture associated with "Preben the owner" in one of the responses to a comment is actually that of the stepson Justin.

I was in the market for a very specific piece of furniture in an Amish style. The suggestion was…read moremade to try Country Home Furniture and I'm glad I did! While they have a fantastic range of furniture options on the floor, they also have additional options in their tremendous catalog selection. With the help and guidance of their knowledgeable team, we were able to find just what I was looking for at a more than reasonable price point. The lead time from ordering to delivery was relatively short considering it was a custom order and delivery to my locale outside of Tucson was seamless. The overall experience from their professional assistance in choosing which options suited my needs including the finish to match my decor, quality of product received and timelines from ordering to delivery have been nothing short of outstanding. What a pleasure it was to deal with CHF and I look forward to my next purchase. Thank you!

I love antiques, collectibles, and unique items and have collected them for years. I also love…read moreMidtown Mercantile Merchants .. for a lot of reasons: The two floors (an elevator, too) are filled with a vast array of merchandise, beautifully displayed, the store is immaculate, the staff is nothing short of wonderful, friendly, knowledgeable and just nice. The pricing varies, of course, within each vendor's booth, some more or less than others because each vendor has his/her own interesting collection displayed. I have spent time talking with the vendors and now know some by name. They are happy to meet us too. Forgot to mention .. woman owned. Going on too long here.. it's first on my list of places to go, it's cool inside, there is good parking, and if you have forgotten to do your grocery shopping, Whole Foods is near by. Midtown Mercantile Merchants is No. 1 on my list.

Beautiful, huge store. There is something for everyone. Don't skip the basement. One of the few…read moreantique stores that has decent AC. Most items are PRICEY so be prepared to over pay.

If you're expecting a fancy showroom and expensive furniture, this probably isn't the place for…read moreyou. If you're new to town or just starting your own place, it's a great spot to pick up basic furniture at good prices, especially if you don't mind a dent or a scratch here or there. The staff was super friendly and didn't pressure at all. The delivery staff is great, too, they even helped to wire up my new washer and dryer and get them installed in my new house. They'll take away your old furniture for recycling if you ask, too. Nothing fancy, but the bed I bought there several years is still holding up well, and I've got nothing to complain about!

We purchased an extended warranty. When we asked to use it they refused to allow it. The loveseat…read morearms have poor stuffing so dents are visible. The recliner color is rubbing off.

My elderly mother ordered a couch from here back in Sept of 2019 based on a ad for this particular…read morecouch. They indicated it would take weeks to get and she was fine with that. It was delivered after Christmas and it did not fit into the spot that she needed it. Of course she was devastated as she wanted it badly and had already waited 4 months for it. I called to request a refund for the couch and was told since it was a custom order (ad in the paper!). That they would only give her a portion of the full price back. Mind you, we're talking an elderly person on a fixed income who loves supporting LOCAL businesses. The initial payment was 1999.00 and her refund was 1406.77.... so buyer BEWARE.... she bought from Lazy Boy and I'm 100% certain they would not have treated her this way.

When a business has been in 'business' for nearly 5 decades, you know they've mastered their art…read moreform! Working with Tomas, a gentle speaking, highly professional Owner/Mgr, we had to get some authentic Persian rugs restored, valued, cleaned and repaired. These were purchased in Asia and being hand-sewn, we needed a responsible, worthy business to ensure maximum care. Tomas meticulously identified all the discrepancies, tears and loss of fibers. ALL WERE RESTORED. Tomas delivered. Superb, if not industry standard, customer service, like nothing I've ever seen. We even went with one of their options to have velcro installed and wall mount one of our rugs. The rugs were filthy for being walked on for 50 years and in multiple homes throughout our military career. The caring hands at this business and 'Ali' went the extra mile to repair the damages of time. Really, REALLY impressed with this business! Thank you Tomas to you and your outstanding Team!

These guys are as professional as it gets. Their team carried my carpet from my car to the store. I…read moregot a simple cleaning and the carpet came out squeaky clean! Awesome company and great people!!!

We purchased a recliner yesterday at Brett Interiors, and we are thrilled! We highly recommend…read moreBrett Interiors for all your furniture needs. The owner greeted us at the door and showed us the perfect recliner. Then Michael helped us to complete the transaction. We were given all the details about the recliner, as well as a break down about the warranty and delivery. We know we purchased a quality piece of furniture. My husband is a disabled Veteran, and he was treated with respect and great care. Thank you!

Customer service is shockingly poor…read more Very little salable inventory, orders take many weeks or months... request for call-backs are ignored, both to store and on-line... warehouse does not return calls either... No prices listed online, but as I said calls to request info or price are never returned...

Walking into this amazing little shop is like walking into a time capsule. Beautiful warm wooden…read morepieces with a midcentury modern feel. Filled to the brim with unique pieces to love. From vintage lamps, art work, large furniture pieces, cool antique chairs, I even saw a wicker rocking horse! The vintage pieces are in nearly immaculate condition but the owner will point out any flaws or love marks on these items. As of January 2023 they do offer delivery in town as well for an additional $60-65 depending on if it is a one or two person job. The more you know: follow their instagram @sunshineshoptucson they post new items weekly for your viewing pleasure.

The lady is extremely rude. I would not buy from them if my life depended on it. Most of their…read morestuff looks like it's from a thrift shop.