I went into this project confident and well-informed after watching the company's educational…read morevideos and relying on their expertise. The products and installation were generally professional, but important gaps only surfaced once decisions became final -- when flexibility was gone and costs shifted to me. For context, this project included a bedroom patio door, a side entry door, and replacement windows. This review isn't about bad intent. It's about where education and expert confidence end -- and where homeowners need to slow down and verify assumptions. The videos genuinely help level up homeowners. They explain terminology and common pitfalls and make the process feel clear. Where that education can fall short is when theory meets real-world constraints. Understanding products at a high level doesn't guarantee those choices will translate cleanly once manufacturing begins. The first gap I encountered involved usability. I replaced wood doors with fiberglass doors and assumed hanging blinds would be straightforward. I later learned fiberglass doors with foam cores don't provide the same structural support as solid wood, and traditional blind mounting can be risky unless planned around limited wood blocking. By the time this became clear, the doors were already ordered. Internal blinds would have been the safest solution, but that decision must be made before manufacturing. After raising the issue, I learned internal-blind glass units were available, but only in double pane -- not triple pane -- and without laminated options. I would have been paying to move from triple pane to double pane to solve a usability issue that hadn't been discussed earlier. I declined. The issue wasn't that tradeoffs exist -- it was how late they became visible. Another issue surfaced during installation. An existing storm door was removed, and I learned mid-install it would not be reinstalled. That had not been discussed during sales or measurement. The lesson for me: if something matters, confirm it explicitly before installation begins. Install day is where risk largely shifts to the homeowner. After the crew left, I noticed drywall damage, sealant contacting finished surfaces, debris inside and out, a damaged sprinkler head where materials were staged, and cigarette butts in the yard. Some items were addressed later; others required additional time and expense. The patio door also required adjustment and still does not open and close cleanly. I was told the next step may involve shaving material off the door -- an example of how fixes can escalate once installation is complete. My primary concern for the bedroom patio door was security and sound. Based on that, I was advised to go with triple pane. Living with the result, sound performance has not met my expectations. Laminated glass, which was not discussed during sales, is generally considered superior for both sound and security. After raising concerns, I learned the manufacturer does not publish specific sound performance ratings for its door assemblies. The recommendation appears to have been based on industry convention rather than product-specific testing. When I revisited the issue, the recommendation was affirmed and third-party solutions were suggested. When performance isn't clearly tested or measured, it becomes difficult to know whether the product was the best fit -- or whether the outcome simply falls short. If I were starting over, I would validate real-world usability early, confirm important details in writing, treat the measurement appointment as the last true decision point, ask what is tested versus conventional, and actively inspect install day before the crew leaves. The videos and guidance are helpful, but they don't replace pressure-testing assumptions before decisions harden. If nothing else, I hope this review helps turn a private loss into public wisdom for the next homeowner navigating this process.

Eric was as really helpful! I needed windows for a flip and instead of upselling me, Eric was…read morehonest and helpful. I will be calling them back for more work in the future.

Scott was wonderful came out and helped us find the perfect windows for our home. Once the windows…read morecame, everything was extremely seamless and the install went very smoothly, installers were very quick and tidy. Great quality, totally happy with the windows and the service they provided.

I replaced 31 windows in my home and 1 window is different than the rest. I have 5 windows side by…read moreside and the different one is in there . All my windows have double locks except this one. It has a single lock. The window is a quarter inch smaller than the other 4 and the company told me it cant be fixed with 2 locks like all the rest. Now they are telling me they can change it at my expense. Wasnt my mistake in the first place and they should fix it. I told them I would be happy to put the old window frame back because it has the double locks but they wont return my calls anymore. Very bad customer service

Extremely impressed by the level of service and quality of work! Ronnie helped replace my front…read moredoor with a new one taking care of replacing the existing frame, installing door, hardware, and new trim work. I was worried we would run into issues since I have an older home but Ronnie walked me through the process and confirmed the finishing details were to my liking. He was thorough in fine tuning door lock and caulking all the new trim. He even brought his own cleaning supplies to make sure my porch was cleaner than when he arrived. Great overall service and the final product looked sleek and professional. Also, the price was right. Will be reaching out for them to do my windows here soon!

Thanks to all the positive reviews, I decided to purchase a new front door from Brennan…read moreEnterprises. It took about 12 weeks to come in, but it was well worth the wait. Everyone I dealt with, from the manager to the installers was professional and courteous. I'm very pleased.

INCREDIBLE---DEPENDABLE--UNBELIEVABLE QUALITY...this company will go ABOVE and BEYOND to make sure…read moreyour installation is smooth and they will follow through with any issues that may arise. Often times companies say things to sell their productions -get paid and find ways around standing by their guarantees ...Love That Door stands firm by their promises to make things right. We could not be happier with our doors! Not only that but we feel so safe...no burglar in their right mind would even ATTEMPT entry into our home with these doors! This was the best investment for our home and our entryway is the envy of the entire neighborhood! STUNNING and SUPER-SONIC-SAFE! If you have been on the fence on purchasing a door --call and book your appt! You will smile every time you pull up to your home and see that stunning door! #One very satisfied customer!! We LOVE OUR DOOR!

We couldn't be happier with the doors and windows installed by the team at Love That Door Company…read morefor our new custom home. The large lift-and-slide doors off the family room and master bedroom are stunning and operate flawlessly. The custom pivot entry and back doors are equally impressive--truly one-of-a-kind features that make a statement. We constantly receive compliments from guests on the design and craftsmanship. Thank you for helping bring our vision to life with such high-quality work!

If you had told me, I would never have believed you. We had…read morea 100% positive experience replacing our windows with The Window Source. We were referred to them by a neighbor and Chris Pound came out and met with us and gave us an estimate. We replaced every window in our 1970s era home and the process could not have gone better. It was a no pressure visit with Chris and he showed us all our options. When installation day came, the crew was very professional, friendly and happy to answer any question. I highly recommend them - the price was very competitive; the installation process was smooth; the customer service was exceptional; and we are very happy with the results.

The owners were very nice and involved in every aspect. They communicated thoroughly throughout the…read moreentire process. They did the job on time and the crew was very polite and friendly. We did have one hiccup with two of our windows made too big by the manufacturer. The owners got them reordered and installed quickly. All in all a solid experience and I would recommend them.

I can't say enough good things about Love That Door. We've used them for several projects…read morenow--including custom metal doors, garage doors, and windows--and every single time, they've delivered outstanding craftsmanship and service. Their attention to detail is top-tier, and the quality of their work speaks for itself. From design to installation, the team is professional, reliable, and truly passionate about what they do. If you're looking for high-end, custom solutions that transform the look and feel of your home, look no further. Love That Door gets it done right every time.

Good things come to those that wait and have patience. There is a long lead time, but it is…read moretotally worth the wait. The installation took a day. The touch-up came a couple of weeks after installation. The communication was excellent. I recommend this company to provide the door you've always dreamed of having. Thank you!!!

Today was the second visit to our home by Zack and Kevin. Previously they replaced windows and…read moretoday they replaced inside doors. Again, I can not rave enough on this crew. They were ON TIME (huge for us), did excellent work, friendly and knowledgeable. Not only did they do an excellent job, they gave me my sanity back with those solid core doors! No more listening to my hubby's meetings! All joking aside, you won't be disappointed when you use Granbury Window and Door. Give them the BIG bonus!!!

I have used Granbury Door and Window for many years, and have always been happy with their…read moreservices. Recently I had a sliding glass door ( which they had installed years ago) become stuck and I could not open it. The service man was running a little behind schedule and the office called to inform my he was running late. When he arrived he fixed the problem and was very nice. I was very pleased.