Called ace deluxe towing for a tow for my Honda civic he came with in minutes very professional and…read morepolite best rate out there will highly recommend

I would highly recommend Ace Towing very reasonable prices compared to other Tow service providers…read morein my area. Great customer service and handling of my vehicle I will definitely use Ace towing again for any towing needs in the future.

Super communicative, very professional. Delivered as promised. Appreciated the work completed.read more

When Martin showed he was very patient! Helped me with my paperwork even thought took multiple…read moretries! And over an hour later we got it finished! Customer service was amazing! He definitely went the extra mile!

My auto insurance policy covers towing services and I needed to get my car towed to a mechanic, so…read moreI contacted them who contracted Angels City Towing. My insurance company said Angel City would arrive between 60 - 90 minutes.. 52 min later, I got a call from Angel City (Alex) saying that before he could dispatch a driver, he needed to collect $57 because the towing distance was over 5 miles (when I navigated myself, distance only showed 4.6 miles, but I digress). According to Alex, distance was 5.5 which warranted the $57 charge. Since it has already been an hour waiting for the tow, I gave him a credit card number, he changed me $59.57, $57 + a credit card transaction fee, and after the charge cleared he said his driver would be at my location for pick up within 20 minutes. An HOUR LATER a driver, Angel, shows up and starts hitching my car. If it weren't for my Ring, I wouldn't have even known he was there. About 20 minutes later, he finally gives me a call saying he needed my keys to finish the hitch. No apology for the delay, nothing. As far as service, it was fine. I don't know what the average time is to hitch a car but it took about 30 minutes. I rode in the tow truck because I needed to talk to the mechanic & on the ride, just to confirm my suspicion about them incorrectly charging me, I watched the odometer and the distance was in fact 4.6 miles to the point. The fun doesn't stop there! My insurance company calls me to find out how service was so I let them know about the charge and how it took a total of 2.5 hrs to finally get towed from the time of the initial call and the service agent, Pam, let's me know they should never have even charged me at all and that 100% of my towing services are covered up to 50 miles, so I called Angel City again letting them know I was improperly charged and Alex told me there's nothing he can do because my profile only shows coverage up to 5 miles. I initially wanted to give 1 star, but updated to 2 because I was able to call back and get a receipt for my charge. My insurance company is going to reimburse me, but I had to go through the trouble of fronting the bill and submitting a claim. If I am assigned this tow company again, I will request another.

This business is being confused with another company with a similar name out of Fullerton that is…read moreroutinely being dispatched by insurance companies. It's that other company (Angel City Towing vs. Angel's City Towing) that is providing the bad service and taking forever to show up and/or never showing up at all. I feel badly that there are so many negative reviews for this business that are unwarranted, so I wanted to take a few minutes to share my experience in hopes that it will help others. Similar to other reviewers, I also had the experience of waiting over 1.5-2 hours for a tow from when I placed a call to my insurance company's roadside assistance. The person I spoke to at my insurance company said the tow company they'd gotten for me would call to give me an ETA, but unfortunately I didn't get the name of the company from them before we hung up. So after I'd been waiting for over 45 minutes, I tried calling my insurance company back and had to jump through a bunch of hoops to get ahold of a live person again that could finally tell me which company had been dispatched to give me a tow. When I finally get an answer (an hour plus later) they tell me "Angel City Towing", which still has not called me with an ETA. So I do a quick google search and find Angel's City Towing (in El Monte) and assume this must be the right company (based on proximity as I'm stranded between Irwindale and Baldwin Park.) I call their number and get ahold of Mike immediately and he explains what's happening. He even comes out to meet me within 10 minutes of chatting on the phone with him. Mike and his colleague actually waited with me until the guy from Angel City Towing (in Fullerton) finally arrived because Mike is understandably frustrated and curious to see who this other company is that my insurance company (and countless others) are dispatching to their unfortunate customers who need a tow in this area. When the driver from Angel City Towing (in Fullerton) finally shows up (another 30+ minutes later) - a full two hours from when my insurance company had called on them to help, it's a young kid who couldn't care less about how long I've been waiting. He has an unmarked truck, there's no DOT information or any signage listed on the vehicle identifying them as Angel City Towing. When I asked about it, his answer is simply "I'm just the driver". After pressing him a bit more about it, he shows me a photocopy of a DMW title stating that the truck belongs to Angel City Towing out of Fullerton and says they've been in business for less than a year. I asked if he could show me a driver's license as I still didn't feel comfortable giving him my vehicle and he said he didn't have it on him. What?! There was no way I was letting him take my car, so I called my insurance company back to get verification that this was all correct and even they can't verify that this is the company they thought they had contracted. I asked if we could switch over to Mike's company (the actual Angel's City Towing I quickly found on google) and of course insurance has to go through the whole dispatch process again and sadly it didn't work out for us to give Mike the business as he had to go to another job and had already been waiting with me and helping me out for an hour as I tried to get the insurance paperwork switched over. In the end I eventually got a tow from another company my insurance company contracted that was clearly marked, DOT info, etc, but good lord what a nightmare this was due to poor due diligence of my insurance company and the dispatching company that manages all of these tow truck businesses. I feel awful that Mike's company is missing out on business because they're being confused with this other company out of Fullerton and getting all of these terrible reviews that belong to them. Mike's trucks have DOT info, he and his guys are in uniforms and his colleague even helped me with my vehicle (removing the metal & tarp debris that flew towards me on the 605 freeway and got lodged underneath my car to start this whole mess). Pulling that out of the bottom of my car was difficult but necessary so my car would be able to get on the tow truck for the company that finally towed it to my house. I'm so thankful to Mike and his team for their help. My experience with them was 100 percent positive and I absolutely would have given them the business if we hadn't had to deal with all of the insurance & dispatching mess we had to endure. I hope that other company with a similar name out of Fullerton gets kicked off the dispatching service immediately and shut down quickly for providing such terrible service so Mike's business doesn't continue to take on any more of their bad press. Attaching pictures of the company out of Fullerton in hopes that they don't waste anyone else's time and sanity.

Such good communication throughout and even after when they dropped off our car for us at the…read moredealership. Was prompt and accurate in their time estimation of arrival. Wish more towing companies had similar service.

.After having some engine problems, I had to get my car towed to the nearest dealership . JC , the…read moredriver, showed up earlier than expected!! he did a great job , he's polite and very professional. Also, the tow truck is very well kept and super clean inside :) Thank you for taking care of my car! Highly recommend their services if you should happen to have a need.

Responded fast and got my car to my location quickly. My car is a4 wheel drive and they were able…read moreto accommodate for that as well. Make sure to call them because yelp messaging is kind of slow. They are a 24/7 service. Very kind and let's you ride in their front seat if you don't have a ride to your drop off location.

I was stranded at the side of the road for about 20 mins when Expo towing showed up. Thank you for…read morehelping me get off the freeway safely! Much appreciated

This company didn't know what they were doing when they towed my wife's car. As a result I had to…read morereplace not only the flat tire but an entire axle. Because of their mistakes my car needed more work. I filed an insurance claim and got reimbursed for the damages, but after I'd contacted my insurance company, the tow truck driver CALLED ME AT HOME to whine and guilt trip me about how he might lose his job. There are so many levels on which this was inappropriate, I don't even know where to begin. From this point on, I'll never deal with Fast Car Towing again.

When I found myself stranded in Trader Joe's parking lot yesterday, I was lucky enough to have…read moreSaturn Roadside Assistance to help me out. George from Fast Car Towing arrived within 15 minutes, and immediately ascertained that it was not the battery, but rather an electrical problem I was dealing with that would end up in my being towed to the closest Saturn dealership. The whole time George was dealing with my problem he was polite, patient, and friendly. His truck was very clean and pleasant, and I felt very secure in knowing I had someone who was so happy to help me get my problem solved. I would highly recommend Fast Car Towing!

I was referred to this place by my AAA tow driver Lem. I didn't know what to expect, but I am so…read moregrateful this is where I ended up. Totally stressed because my car broke down and I had a million and 5 things to do...they put me at ease. Ed, who I can only assume is the owner, found a way to make me laugh even though I was in a conundrum. Best I can tell, Ed is just like your Uncle who always has something funny to say and then tells you like it is, is the mastermind (great dude) Austin is the main guy to get it done. He is laid back and chill. He listens to what you have to say about your car then gives it to you straight. He actually fixes your car. My new get'ter done guy. Jennifer is the Chicago girl who keeps everything straight. She is super nice and makes it comfortable for other gals who come in not knowing a tailpipe from hose. Their relationship with a rental car company (Horizon I think) allowed me to have a car until my baby was ready. They have a special rate for Studio clients. Mind you, Horizon picked me up. I walked in and out with a car in less than 10mins. I have been looking for a mechanic that won't rip me off or try to get over on me because I am a woman, or price gouge because they think they can, create new issues which ultimately cost me more money. Hell, they even fixed what a previous mechanic messed up at no charge. They even washed my car... I was sure the dirt was holding it together but I guess I was wrong. My baby sparkles now. Yeah, they are stuck with me til death do us part...or I move out of town.

SCAM SHOP!!! BEWARE!…read more See Jackie G's review -- my wife had the SAME EXACT THING happen to her almost verbatim as in Jackie's story. She got recommended this shop by a AAA tow truck driver, had ridiculously overpriced services recommended to her, etc. Once under the hood Ed then discovered the "broken water pump" that needed to be fixed for an additional $200 before it could be driven away. I couldn't believe when we loaded this shop on yelp and my wife's jaw dropped as she heard her same exact story told from someone else's point of view. Unfortunately my wife fell for all of it, and even more unfortunately Ed broke the starter to my wife's car while doing (or not doing) whatever B.S. repairs to the car. The car has now broken down 3 times with a broken starter since the initial visit a couple months ago, and every time she takes it back to him he's able to Mickey Mouse the engine back together to get it running for another couple weeks until it breaks down again. Do yourself a favor and stay far, far away from Ed and this s***hole shop.

Oscar went beyond and I am so grateful. Moving a 40' loaded cargo container. Gave me referrals…read moresince it is a specialized equipment. Called again and he remembered me. Gave me names. Then called himself on his leads and referred me to S & L Towing, who did it within hours (not days as my other one fell through). This is the type if guy I want it my corner. Would highly recommend!!

Predatory scammers…read more My son was involved in a bad accident. This company showed up without being called and attempted to take his vehicle without permission. The company we actually called was instructed to take the vehicle to my son's residence but the TG driver said he couldn't. He said he was taking it to a shop and gave my son a brochure of where it will be. This WAS NOT who we called for service. The driver eventually took the car off of the flatbed and left but took my son's car key with him. I later found out that if he would have successfully drove off with the vehicle we would have been charged tow and storage fees on top of everything else we're having to deal with. How can they prey on people at such a bad time when all people need at a time like this is help