ROI is top tier when it comes to customer service. Chris sets the bar with a smile. Great service…read moreis an awesome match for a top tier company.

We got a great deal on our new siding and ROI did a fantastic job! It was time to replace our super…read moreold siding and the sales process was fair and we did not feel pressured at all. We got a great deal and I recommend using ROI for your next project. The construction team was great and even though the project took a little longer then expected it was still done promptly. There was a slight delay because they found old asbestos siding and that needed to be removed. Our project coordinator Brooke was very nice and helped everything run smoothly.

I needed new windows and new sliding glass doors. The previous owners of our appartment had put in…read morethe cheapest possible units with the cheapest possible labor. With regards to the heating of our home, the windows were no better than screens. I reached out, looking for windows and installers. I had a few people come in and estimate the job. None of them impressed me until Greg from Windows on Washington came over. He walked me through several options and explained how the windows they used were manufactured and why. Windows on Washington got the job. My windows and my doors were being manufactured. So they sent out a wonderful gentleman to get the final accurate measurements. Great guy. After that, communication was wonderful as were were assessed of the stage we were in. This included when we got the email and calls explaining that, since we were on a higher floor, they needed to bring in some equipment to lift the new doors up to our balcony. No surprises. Installation day was amazing as Joon and his team came in, got everything into place, and cleaned up the areas to better than when they got here. Joon then went over the features on our windows and even explained how we get to and clean the outsides of the glass. Wonderful man and amazing team. Since then, we have gotten copies of our warranty and the guarantees. And the company has reached out twice to ask if we have any questions and to ensure that we are happy with our windows. We are. We are very happy with our windows. Almost as happy as we are with the people who got them into our home.

Did not read my request before messaging me. Asked me lots of questions only to arrive at the fact…read morethat it's an interior door which they do not do. Which I stated in the initial request

We worked with [the original?] Sam on several separate projects after a recommendation when we…read morelived in 21286 a some years ago, and were incredibly pleased with the whole process - sales meeting/discussion, pricing, scheduling, installation service, follow-up, and results. We recently had some questions about the work and contacted the company, only to find that the Sam we knew had sadly passed. The new owners (Sam's children) seem to be just as qualified, caring, friendly, and eager to support customers. I can only guess they have the same ethic, and would highly recommend the company. They originally provided exactly the service requested, great quality, and value. I predict the next generation will continue to do so.

Like the previous review, I also worked with the owner in 2007 to have all my windows and siding…read morereplace. It went well. I like the windows, but the screens are deteriorating and I wanted the screens fixed (re-scree-ed). No more than 6 screen. They took a week to get back to me but only after I called. 100 bucks a screen despite a "Lifetime No Gimmick Warranty" on the windows. They said the screens are old- not covered. Apparently they don't understand the concept of "Lifetime" Anyway, the current owner won't even talk to me. A signed letter from Mr Sam Hammaker makes no difference. I guess he's no longer around. I wouldn't do business with this company but if you do, don't count on any warranty On more thing, the written response to me said that "no warranty was given" back in 2007. Anyone who wants to see the signed letter from Mr Hammaker or the big whole page "Lifetime No Gimmick Warranty" I would be happy to send a picture of both.

I have used Chesapeake Roofing, Windows, and Siding for over 20 years. They have assisted myself…read moreas well as many of my clients. They do a professional and timely job every time. With all the "storm chasers" in the area, you can truly trust Chesapeake!!

Chesapeake Roofing, Windows & Siding Inc. was the only company to respond to a roof REPAIR request…read more Another company claimed we needed a whole roof. Victor, of Chesapeake, did a great job as estimator, and told us how their company would bring an outdated item up to current standards. Their technician was efficient, thorough, timely, and cleaned up, so the roof looks perfect. Fabulous repair from true professionals. Doug C.

The from beginning to the end there was no problem with the work that has been done. I called in…read moreFeb 2026 to report a crack in a window. The gentleman came out took the measurement. I called two weeks ago to find out the progress. I was told the scheduler was busy and would get back with me. Today 5/26 called again to get an update. Was told the scheduler was in a meeting and would get back with me today. Okay no phone call. Yet my product is in. Are we short staff of installers ? No return phone call is unprofessional. Sorry that this is the only way to get attention and service. Ms. Brooks

After instillation of a $5400 door my husband had to tell workers to clean up caulk tips and…read moresplatter on brick deck. We discovered the door doesn't lock and representative argued saying we could buy a door security bar (after paying $5400?!) until they can get there in 23 days which means leaving our house unlocked Not real happy.

I had a really great experience with ZEN Windows from start to finish. What I liked right away was…read morehow casual and easy everything felt, no pushy sales tactics, just straightforward and friendly communication. They were super responsive anytime I reached out with questions. Emails and calls were returned quickly, which made the whole process feel smooth and stress-free. They also got someone out pretty fast to measure the windows, so things kept moving without delays. I ordered 10 windows for my townhouse at the end of February, and everything stayed on track. The windows came in April, and installation was set up for the very next week, exactly how they said it would go. The install team (two guys, led by the amazing Mark) was awesome, very professional, worked efficiently, and took the time to protect my floors and furniture. They cleaned up as they went, which I definitely appreciated. Scott, the owner, stayed in touch throughout the day of installation and honestly throughout the whole process. I had a couple of window and sash issues but Scott was amazing and the kind of communication and follow-through really stood out. Overall, I couldn't be happier with the experience. They did exactly what they said they would do, and the customer service was top-notch. I'd definitely recommend ZEN Windows to anyone. It really was a calm, "ZEN-like" experience. Haha!!

Zen Windows [and doors] installed a replacement Pro Via front door and sidelites as well as a…read moregarage entry door. The workmanship was perfect. The entry door is exquisite. I previously used Zen to replace French Doors. I highly recommend Zen. And no down payment is required. Pay once the products are installed

I would totally recommend this window company. I have a big house with about 40 windows that all…read morehave sail failure and need replacement. Because it is a big project, I actually contacted at least 7-8 companies for quotes and ended up using American windows because of their best price and the best windows brand and glass package. Energy efficiency was my priority so I want the best price and best windows which seems to be very hard. But Jay (the project manager) made sure I got what I wanted. The team went out to install 40 windows and they absolutely did an excellent job. They were super friendly and professional. I'm very neat and detailed so they made sure all windows are cleaned and properly installed. After installing, they vacuumed and even mopped the floor for me. I'm very pleased with their work !

Amazing experience from start to finish! We recently had American Windows replace all the windows…read morein our house and it could not have had a better experience from end to end. Ben was our point of contact throughout the entire project. He came out to take the initial measurements, talk through the project, and generate a quote. It was a complete zero-pressure experience. After receiving the quote I made an appointment to visit the showroom (though Ben also offered to bring some window samples to the house). We really liked the windows (Sunrise Restorations) and moved forward with the project. The installation went flawless! I'm a bit of a perfectionist and usually have to stop myself from nitpicking on small little flaws from general contractors, but American Windows did such a stellar job I couldn't find a single flaw in their work. I'm very happy I went with them!