We used their services to repair a recall issue on our washer and to fix our dryer. A few weeks…read morelater we had another issue that was completely unrelated to the original dryer issue. It took several days to get the parts and for the technician to return to complete the fix (we are in Spearfish). After many trips to the local laundromat, I am happy to say we have a fully functional washer and dryer set again.

Our washer goes out so we give this place a call to see if they can help, they schedule us an…read moreappointment for August 27th. The following is a rough sequence of events and the terrible customer service we received. 8/27 We were supposed to get a call at 8am to tell us when the repair guy was supposed to come out. It was 9:15 with no notification so we called them. They answered and told us the estimated time was 2-4pm (not a big deal, we had plans later in the afternoon). 4 o'clock rolls around and he still hasn't shown up nor have we recieved a call stating he would be late. So we called them again at 4:05 to check and he says he's running about 30 minutes late. (A little irritated, but not to big a deal). He finally shows up and he takes a look at the washer saying that the fabric softener clogged the drain tube (first time I've ever heard of that but, ok) and that it is a motherboard issue. He tells us it is fixed and should work temporarily until we decide to order the part. They charge us $85 for 10-15min of work. We test the machine and it still doesn't work. We call them back and they schedule a secondary appointment for August 31st. 8/31 They call us about 9am to say that there is nothing they can do but order the part. At this point we are like okay just order the part. We asked if we could be refunded the $85 because he came and did nothing to our machine and it still had the same problem as before we called. They gave us some bullshit about how the experience was not how we made it seem, that the $90 was for a insurance charge if we got the part installed and broke within a 90 day period. We decided to not order the part and still wanted our money back (Would have accepted a little less due to gas usage and time) all they did was yell back at us and said that there was nothing they could do. 100% NEVER using this place again with their bullshit customer service.

We refer all of our clients to the WaterTree - both the Rapid City and Spearfish offices. They are…read morethe best! Not only are their products long lasting, but their customer service is fantastic! We wouldn't refer to anyone but them.

I am only familiar with this company's Spearfish Office. Excellent customer service, I am happy…read morewith my water softener. Reasonable prices. I would recommend this business. Honorable, and ethical business.

Absolutely life-saving, emergency service, came out immediately and helped fix extensive leaks at…read moremy mom's house in Hot Springs. Very complex problem that they took their time with and fixed right. Also, helped put in a water softener. Could not recommend them highly enough. Super professional, super knowledgeable and work was done with elevated patience and good humor. Outstanding work overall and extremely lucky to have them in this area. Super friendly with my mom's dog and made friends with her. This was very necessary because she is a guardian of the house and they made her feel safe and in turn made the home environment much more pleasant while the fixes were taking place.

I had a emergency pipe leaks and Jbs was there immediately. They cleaned up all their messes and I…read morewould highly recommend them for your next plumbing problems.

On 2_25/25 precision mechanical dud a service call on my heat pump cabinet heatinf elements nor…read moreworking . The two setviceman were knowledgeable figured out the problem. They were on time and really friendly and i will continue to use them for upcoming service work .ALEX

I use these guys for everything. Repairs planned maintenance and even had them install a…read morehumidifier. Nice techs, reasonable prices!

Mike replaced the failed furnace in our 18 yr old home. He was prompt with his examination and…read moreestimate. We felt his price was fair gave him the go ahead on Thursday. Mike was able to install replace the furnace on Tuesday. We feel this is remarkably short and a very impressive turnaround time. Upon completion the job site was left clean with the only evidence of the work done being shiny new furnace. Price wise, Mike was not only fair but consistent. There was no added parts or charges. The original bid was the final price. Joan & Dave Davis

A/C condenser fan motor seized, 97* outside. Anderson came by and got the motor oiled up enough…read morethat the fan would work until he came back tomorrow with a replacement. Thank you!

I'm so happy Ebelution was recommended to me. I called and they were polite and helpful and got me…read morescheduled with no problems. Mike came out, called that he was on his way and arrived on time. He told us what was wrong, what will need to be done at another time and replaced the capacitor (we had the part already) without charging us. We will definitely be using them to replace our HVAC system. Thank you for getting are ac working again!

We installed a Mitsubishi mini split system and trouble- shooted an existing heat pump problem…read more We were extremely impressed with Lee and the service he provided. He showed up promptly, took his time to install the unit accurately and was very thorough. Even after finding out he needed an additional piece to complete the project, he came back within two days to get it done-which is rare to get this type of response and service. The project was reasonably priced, about 40% less than what we were originally quoted by another contractor several months earlier and professionally completed. We strongly recommend their services and the contractor, Lee.

Ryan was very effective!…read more I was the electrician in a multimillion dollar agricultural operation where our HVAC systems were causing issues consistently. Even the manufacturers visited the site multiple times, with no progress towards a solution. Then we got in contact with Rapid Air Solutions. Within a week he had our equipment working better than before. Would recommend 100%

These guys are amazing! We needed a new septic put in and QDS was on point with everything they…read moredid, they were fast, efficient and had all the right tools to do what needed to be done. The property looked better after they were done then before they came. I can't say enough about them. If you need any kind of dirt work done, don't look any further, there is really no need to. Thanks guys!

Excellent work! Very professional, prices were reasonable and competitive. We had many unforeseen…read morecomplications with our land and they handled each one, explaining the issue and options for taking care of the issues. They cleared our property, put in a leech field, made a fabulous driveway and building area. I highly recommend their services.