absolutely awful service. Has anybody heard of two month old tires being bald because somebody hit…read moreyou two weeks ago ALL because you haven't gotten your car fixed because at the repair shop yet because the parts aren't in yet and it's still drivable. but yet I got four brand new tires two months ago and two of them are completely bald. They will do nothing to help me and/or warranty them out. Worst business I've ever done waste of money.

My partner came here yesterday for tires after one blew on the highway. Fox was able to get them…read morequoted and installed on a weekend with a good set of used tires the whole way around the SUV. For four tires and the installation, it came to under $350 before tax, which was a reasonable price compared to other places.

Found out that the Tread Cities offices on Genesee street and the other in Lockport are no longer…read morethere. Found another place to take care of my tires.

Customer service has gone downhill since I was last there a few years ago. I dropped off my '20…read moreJeep GC wheels for new tires and road force balancing. I stripped the wheel weights off, cleaned the inside of the rims and deflated the tires for them. I made the deal and paid a deposit Monday Oct. 28th. Dropped off the wheels Oct. 29th and was told they might be done by 4 pm Oct 30th. They had to get the tires from their Lockport store. I called them at 4 pm Oct. 30th to check status. Not done. Called back Thursday Oct 31st. I was told they have to get the tires from the Lockport store (???) and they will be done Friday Nov 1st in the morning. I called back at 12:30 Nov 1st to check status. They are working on them right now. At 2:30 they are finally done. I get them...take them home and mount them. I looked at the date codes just out of curiosity. Normally 4 tires would have matching or close dates codes. 2 tires matched (2124) 1 tire is (3323) 1 tire is (4623). So 2 tires have been sitting for 1 year and 2 tire were made this year 2024. No apologies, no discount for my inconvenience. I will never ever do business again nor trust Tread City Tires.

Great service and great work. Been coming here for years even when they were at Sheridan and the…read morebolavard

First let me say, I have been coming to the Amherst location for many years. I have had a lot of…read morework done with you and never had a problem. I have noticed for about a week the battery light is on (very Faint) in the morning. So, I stopped by on Saturday morning to have it checked. AS my battery is about 5 yrs old. I did not make an appt because I only wanted it checked. I was willing to wait my turn. The man at the counter told me they ONLY Check batteries with a appt. Because they have to go outside with a "handheld" machine and that takes time because they have to go outside and they were very busy. Again, I was willing to wait my turn. I looked around No one in the waiting room, one other person at the counter. I understand they want appts made, but really.....how long would it have taken?

Thank you Selena! (Hope that's the way she spells it). The front desk staff are so kind and make it…read morea much nicer experience than other places I've been to. I can't imagine it's easy work being a mechanic, so I want to thank that team, too. I almost always come here for my NYS car inspection and I was surprised when my car started making a rattling sound *after* they replaced a part for me. I came back two weeks later expecting the worst- that I'd have to pay again for service to fix something that might be a result of their recent work. I am SO RELIEVED I was wrong! In an hour they stoped the rattling sound with a simple tightening of my heat shield and sent me on my way- didn't have to pay any service fees. THANK YOU for keeping my trust! Ideally the heat shield would have been tightened properly the first time, but I also recognize the convenience and luxury of having people work on a car for me. These guys are always busy, so I still want to give 5 stars again just for keeping my trust! Who can blame them for having to work fast to see as many cars as possible in a day?

Excellent service! Thank you Darryl, Carl, Paulie were very helpful. I recommend to all my friends.read more

Employees were extremely kind, went out of their way to help me get unstuck in the parking lot…read more This is a very honest and loyal business, thanks Mr. Tire!

We were on a road trip and had major car issues with tires and tire rod. They were friendly,…read morehelpful and expedient. We were able to get back on the road and to our next destination with very little disruption. Thanks so much for everything! Wish all auto service provided this level of service!

I can't say enough great things about TCT! I tried four different times to get in (my schedule is…read moreabsolutely bonkers), and their customer rep went above and beyond--he actually told me to come in before they even opened so he could help me out. He understood how tough my work travel made scheduling. And would you believe it... just three days later I had a second tire that needed attention. I showed up right at opening again, and all we could do was laugh about my ridiculous luck. They're busy because they're the best. Be patient, plan ahead, and you'll get great service every time.

I had a great experience with TCT. My trucks front tires kept deflating. I went to the shop on a…read moreSaturday afternoon and was greeted by a friendly knowledgeable woman. She let me know what the issue could be and the staff addressed my issue immediately. The service was no charge but they asked that I tip the tech who helped. I also wanted to share how clean the wait area, the office and the restroom was.

First visit this month last week needed breaks, the brakes were fine but it took 5 hours, with an…read moreappointment. Second visit was for tires today, had an appointment for 3 pm, was there at 2:45 said it would be 1 and a half hours. Well 2 and a half hour later we finely got the truck off the rack. Worst part is they had CNN on the TV and boy does it burn me up to have to listen to CNN's bias BS. Harris spewing garbage on a loop for 2 and a half hours will make anyone with a brain hostile. Heads up DUNN don't force political bias on your customers, they may NEVER return. DUNN on 2300 DELAWARE AVE, BUFFALO, NY 14216

Good service, good prices - much less than dealer was going to charge for 4 exact same tires and…read morealignment. Check prices here first before having dealer do it.

Went there yesterday for inspection and instead of the normal fee of 21 dollars. I was charged…read more40 dollars and was told the 19 dollars was a convenient fee so I didn't have to wait for them to properly check my car. All they did was plug it in to the computer.. VERY SAID YOU ARE IN A BUSINESS TO STEAL FROM CUSTOMERS!!!!!

Ali, and his crew are Johnny on the spot, and got things done. I had the good fortune to buy a…read morequality used truck from them recently, and they couldn't have been more attentive. This is my new service team.

Terrible Experience at Pep Boys on Elmwood. Day 4 of repairs Assistant Manager Zach placed me on…read morehold while checking on the status of my car. I sat on hold for 40 minutes only to get disconnected and have to call back TWICE to get an answer from another staff member who had mentioned they were still waiting on a part to arrive. No communication from staff as I had to reach out multiple times a day to only hear "not sure what's wrong with it yet". Had major repairs done over the course of 4 days only to pick it up, drive a mile down the road and have the car enter low power mode because of an issue with the sensor they had installed already. After an entire day of diagnosis and waiting on another sensor to be ordered I got my car back. Bought 4 new tires that were not even filled and had no Air valves caps. Guy at the front handed me 4 new caps and I installed them myself. These guys will tell you what you want to hear to get you out the door and really doesn't seem like they care when your car is completed.

super nice guys who do great work. i will say that they usually take longer than they quote so just…read morekeep that in mind while you're scheduling

Mark is a great guy he always gets in my car in and out honest people great value fast service.read more

Mark and his crew are amazing! Very fast no appointments needed so friendly! If you ever need…read moretires please go here!!