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Quality Tune-Up - Auto Repair Near Me - Sacramento, California

Value- Great, I was able to use a coupon for an oil change with tire rotation, brake inspection, etc and paid $60. Customer service- Good, Sonny was welcoming and helpful. Quality- the process seemed really quick. The fastest oil change I ever had. Like, 15 minutes so I am a bit skeptical. I even asked afterwards, are you sure you were able to get everything done? They said yes and sent me on my way. I'm unsure on how to verify if they did do all of what was outlined on the coupon...so proceed with caution. read more

Quality Tune-Up - Auto Repair Near Me - Sacramento, California

I remember coming into this establishment because I had got bad service from the one located in rancho Cordova. Once I met the owner sunny he became like a brother to me very respectful patient and mechanically giving me information about my gmc Yukon I was so grateful for him and his crew. If I had to drive 2 hours just to get my truck serviced by him I would. Their prices are very reasonable and affordable. He also except coupons. read more

One of, if not the most, reliable shops of its kind in Sacramento. Location is very convenient - right off the freeway and parking has never been an issue. Service is prompt and the shop opens up early enough to be in and out before the start of a normal workday, during your typical workweek. Most importantly, I've never felt misled about nor have I felt pressured regarding necessary work to be done. Pricing is also excellent - big bang for your buck especially for quality. Will continue returning. read more

I took my car in because I was having a problem; my vehicle wouldn't let me fill up the gas tank. There was also a small leak in the system. I left it at the shop overnight, and they called me later saying they didn't find any leak. All they did was reset the fuel sensor. My complaint was that I couldn't fill up with gas. I picked up my truck and left, but half an hour later I came back because I realized they didn't give me the engine oil cap. I asked about it, and they said they didn't have it. I got upset because I knew I had it, I hadn't moved it since I had the oil changed. Trust and honesty are what make a customer come back, and in this case, that didn't happen. They weren't honest, telling me they lost the oil cap. I don't think I'll go back to them; it was a bad experience. read more

My car couldn't start and called tow company who diagnosed my car starter needed replacing. my car was towed to them and they replaced the starter in less than an hour. It was also the least expensive quote. read more

I just want the heater fixed. Not a tune up. Sold out. Please ask first before throwing away old parts next time. I have warranties on them. I don't know what review to give yet. Nothing was wrong with the spark plugs or wire because they're brand new and I have warranties. No other fluids was flushed. Brake fluids same, oil still dirty,powersteering wasnt flushed, windshielf fluid wasnt filled, A/T wasnt flushed, over priced 800 over and not much was done. Broke battery tie bar and didnt let us know. Missing clip intake left un tightened. Its our first time there so I don't know. Don't know to trust them ans continue business relationship or not. Caution. Will try again next time and give another review. If they do well 5 star. Do poorly, probably wont go back again. read more

Great work good prices. Sunny and is team go above excellent treatment to keep their customers.

Best shop in Sacramento hands down! These guys are genuine and always leave me in good hands! There prices are very affordable. I recommend this shop 10/10. Chepe Worked on my car today and did a great job on my custom highoutput alternator install thanks again brother!~Marcel read more

I needed an oil change but as usual, most shops were closed by the time I left work. Quality was able to squeeze me in without an appointment and finished the job impressively fast. Thanks guys for your quick work and thanks to the lovely lady up front with great customer service skills. read more

Súper fast. Called them at 8:50, arrived at 9:05. Completed by 9:30!!!! Even changed my windshield wipers.

I have been doing business with Quality Tune up on Fruitridge Rd for years. The owner Sunny is very knowledgeable and has always been very helpful and fair. If I have a problem with my vehicle, the first thing I do is call Sunny at Quality Tune-up, because I know he will be fair with me. Walter Mercadal read more

Tonight I came in after hours to have my front light changed. It is a bit of a hassle to install. Sunny and the mechanic allowed for the work to be done, and were super welcoming/helpful. I have been coming here for the past 2 years. Cheaper than all surrounding areas, reliable, and friendly. read more

I had an emergency with my AC and I got there early explained my situation, that I had movers coming at 9 can they squeeze me in, with that awesome smile Sunny, was like we sure can! Saved my life! He checked the cabin air filter, changed that and was super nice and helpful! Then once they stated workin, he turned on the tunes, and I hear some good old school tunes, remind me of family bbq back in the day! Thanks for making me feel welcomed and for taking care of me! read more

This Place Is Dope . Was Lickily To Get ALOT OF Help From The Employees There . Nathan's More Than Happy To Help Others When He Can . Shannon's Welcoming&Heartwarming . Nd Sunnys Great For Knowing What Kind Of Employees To Hire&What Kind Of Business Place He Wants To Run . I'm So Lucky To Have Had Pulled Up Right When I Did . Idk What I Would've Done If It Weren't For The People Who Work At This Workplace&Being Where Its At . Thank You Again ! Everything You've Done, I'm More Than Appreciated ! read more

first of all this place ROCKS!!! The customer service is awesome. Being a girl i hate having to get anything done for my car because i know nothing about my car and what year/model...etc about it (yes i know how i sound). Rather than making feel dumb about it, these guys are super nice. They also explain the things i need for the car in a language that i can understand lol. Anyways really great people, great service. read more

Fast service. Went in with two coupons, one for a $59.95 oil change (I declined the tire rotation that is included) and one for a $39.95 smog on a 2005 ford. Very nice lady at the counter took the coupons and wrote up the order. It was more than the total should be and she said she would deduct the extra ten dollars when I paid. She wasn't there when I paid so it appears that they will only honor one coupon at a time. Now I have to check to see if they replaced the filter and oil because they can't be trusted. But they were polite and friendly. read more

Excellent service and passed my smog quickly and efficiently with minimal waiting. Priscilla was extremely helpful and polite in helping me set everything up. Will definitely be back when I need another service and have sent several family members there to get car smog checked. read more

They do a good car service, but the customer service can we wayyyy better. I walked in a few times, they just stand and stare at you like 'what do you want?' Instead of a nice greeting of 'hello, what can we help you with today?'. If ALL the employees were more friendly in person, they would have better reviews. Don't be rude to your customers, if you don't want them to be rude to you. Just saying. read more

My trucks alternator gave out and I barley made it on to their lot they didn't pressure me to get it fixed here offered a great quote extremely friendly owner got me all set up at a good price highly recommend not from the area but I'd definitely come back read more

Quality Tune Up stands true to their name. I came here first thing in the morning when they opened and met Sunny at the front desk. All I needed was a full synthetic oil change. I was quoted a wait time of 20 minutes, and they guys didn't even take that long. Sunny even went to the extent of helping me find a $10 off coupon on their website on my phone. Highly recommend QTU! I will definitely be coming back as a new customer for life. Thank you! read more

Took my car in for an oil change, got home oil leaking all over. Didnt do a check on my exterior lights and dislodged my battery cable. Sloppy work at best read more

****After review was read by owner, Quality did have us bring the Honda in on 5/19/18 and they took vehicle for alignment at their expense.******Unfortunately I have to give Quality Tune up 1 star. I wish I could leave no stars. On Saturday May 12, 2018, I brought in 2 of my vehicles. A 2015 Hyundai Elantra and a 1998 Honda Civic. The Elantra needed minor maintenance; the Honda needed rack and pinion and an oil change. We spent about $800 on all services. Sadly, never was it mentioned that after a rack and pinion, a wheel alignment would be needed. It was not mentioned at the time of quote, payment or pickup. Furthermore, Quality Tune up does not even perform the wheel alignment service!!! When the vehicle was picked up, the steering wheel was evidently off...and I mean way off. Athough it was hard to turn the wheel was not off when it was brought in. It is turned 180 degrees to the right. The vehicle was picked up close to closing time. This vehicle is used to drive around an infant, an infant who was there in the waiting area while repairs took place. I am completely disappointed and expressed to Sonny, the owner/manager that I could not believe it was not mentioned and that the steering wheel issue is a major safety concern. Now I will have to find another mechanic to do the alignment and risk the safety of whoever needs to drive the vehicle to a shop. Huge oversight and poor service. I will never go back and caution others to not use this mechanic. read more

Quality Tune-Up - My steering wheel after Quality tuneup Failed to say alignment was needed after rack and pinion and they dont do alignment service. Unsafe! - Auto Repair Near Me - Sacramento, California

I just want to make a note here. People who are complaining about the price of "HIGH MILEAGE" oil changes are unaware that HM oil is more expensive than regular oil. You should be more pissed at other companies that DON'T mention that you need a high mileage oil change. read more

Never in my life have I witnessed such incompetence. Run, don't walk from this place. I brought an online coupon in for a twenty something dollar oil change which he said they no longer take. The expiration date was good for another year by the way. I reluctantly agreed to pay full price for what I thought was a simple oil change. Apparantely it's rocket science to them. Putting the screw back in the oil pan is extremely complicated and so began my ordeal. They had oil leaking everywhere. They tried to tell me it was a faulty oil filter. I told them it was you're faulty employees. I had to tell them to fix the problem and clean the undercarriage of my truck. This place is run by absolute morons. Do not let them damage or completely ruin your vehicle. read more

I have been a customer for almost 6 years, the lady at counter service never can remember my face, and give me an eye roll when I remind her that I got special discount as a regular (like $3.00 off or something) every time. My last visit the price went up (like 6-7 bugs more which consider pretty high compare to those oil change service around the area) and I didn't know so I asked her is there any price change? To her cold replied "yes, price changed" that's all.. no explanation, no smile, nothing, poor customer services, those guys at the back are all nice, but to her "I don't care" service after 6 years of repeat customer like me?, I won't be coming back again. read more

Awesome service, walked i. A was greeted by Miguel, very friendly mechanic, had my car serviced and fixed right away.

They did an exceptional job fixing our car for not too much money. We had been rear ended and the trunk was stuck closed. Also all the rear lights were burned out. They got the trunk to work again and fixed the lights all while we waited. They were also super friendly and offered me a bottle of water. I went to a body shop first and the estimate was sky high. These guys got everything back in working order for a fraction of the cost. Sure there is still a dent in the trunk, but I am so relieved that a small job like this could be done. read more

Been coming here for 7 years and I have always been treated great. The staff is friendly, professional and very welcoming.

Good experience, fast and friendly. Priscilla, the receptionist at the front was very helpful to my parents. Her bilingual skills were very much appreciated! She helped my parents understand everything to the fullest . Thanks guys read more

Came for an oil change and it was done really fast, came to find my passenger side axel was busted and my serpentine belt was cracking(I have a 97' car). We got parts and it was done pretty fast. The customer service was amazing and they ensured you knew what was pricing, wait time and that they knew what they were doing. 10/10 recommend read more

Took my car in for a tune up. Turned out that I needed a valve cover gasket repacement as well. Being as though I DO care about keeping my car in running condition, I had the replacement done ($228.18 total for both services). A day or so later, I noticed a nasty staining on my driveway, (leak), where there had not been one previously. Called the shop, and they couldn't get me in immediately, but said that they could accomodate me today. Took the car in today...lo & behold...ANOTHER gasket replacement needed!!! ...backing up a bit, I'm SUPER cynical in regards to car servicing, because I know ZERO about cars, and my experience has been that when I've taken my car in for any little preventative service, there is a 100% chance of an "upsell"... When the shop Manager laid the news on me that I'd need yet ANOTHER replacement, I about lost it, (politely, I hope). I explained that the leaking had not occured until AFTER the servicing, and that I was feeling a little preyed upon. He said that sometimes, when one thing is replaced, that other parts that may be worn can get disturbed, but that he would talk to the owner, because he agreed that a suggestion of replacement of the OTHER gasket should have been recommended during the initial service. The owner, (Edwin Mancia), did not hesitate to replace the part for me, (gratis), with no ickky attitude or anything, without even discussing any possible charges. I will recommend them to friends and family because I really believe that it was an honest oversight and that the customer service there is really top-notch. The cranky woman behind the counter that is referenced in previous reviews is apparently no longer there? Only friendly people there on both of my visits. :) read more

Hello My Name Is Stacy ,I would like To Thank The wonderful Team,At Quality Tune up..I really appreciate how fast they Responded to My Call,I was stuck on the side of the road In my Kia!! I Called Quality Spoke to The Manager ,,I explained my situation,,He said he would come assist me.. honestly when I hung up ,,I thought He probably wouldn't Come..I Was Wrong ..Less than 15 minutes he and His assistant Pulled up ~Did A Lil Something Something~ My Kia Was up And running again!! I would like to Thank Them For doing such a wonderful job I recommend this company because they're trustworthy they stand behind their name I give them a 5-star rating and I will recommend and refer everybody I know to them thanks again to all the staff at quality tune-up you're the greatest read more

I would just stay away thats my experience they over charge for everything. Everything is is double or triple in price. That place is for freeway or break downs emergency only maybe if that its only obvious. I figured that. although I thought assumed something as simple as an oil change would be affordable /reasonable as i was thier I heard a woman on thier desk phone saying she had broke down on the freeway .talkin to some one then I seen another young lady giving her number to the front desk she had a 559# . I called a day a ahead to get a qoute on my oil change an asked what it consisted of she I believe tole me an interesting price that sounded almost comparing to big o. U know big o tires automatically does thier under hood inspection tops off all the fluids an tire rotation an always accepts coupons .all of that from big o in my experience. So she gave me a price I wrote it down it was 21.99$ she said for conventional oil an will check fliuds .I wrote it down. I grew up in that area I live relatively close im from the area never been in thier in the past cause of thier prices my comparing of other shops Then I immiadiatley found out that my vehicle requires a certain oil filter so I called back an the owner might have answered I asked him about my specific oil filter he told me 8.99 I said ok an asked him for the basic oil change 21.98+8.99$ for my oil filter I said ok he sounded very exhausted told him I would be in the Next day . The next day I arrived the shitty Lady at the desk checked my my odometer I was just getting off the phone as I walked in she automatically clocked me in 60$ .something and some change. For a high mileage oil change , I said whoa I just wanted a regular I guess its called conventional oil change then she clocked me in at 40$ something an some change. Then I said I called yesterday an was told 21.98$ + 8.99$ I had written that note down .she said oh no we dont have 21.00 oil changes I must have the wrong place or location she said that real good like im really that dum .I got my spots mixed up I dont know where im at. Well according to her she was rite I was at the wrong place I never been tnier cause of thier prices an now I will never go back .the whole time I was at the wrong place I looked at my notes an seen firestone written down on stockton blvd. .guess what she was rite I had that quality friutridge location wrong . I called firestone immiadtley I got a synthetic oil change for 26.00$ because they accepted a coupon I showed them on my phone . read more

My check engine light came on so I took my van into the dealership. The quote I got for the work that was "needed" was not in my budget so I passed on getting the work done. I went to Quality Tune-Up (QTU) on Fruitridge Rd. and was met with a very friendly Service Adviser named Shannon. I wanted to see if the mechanics there would say the same work was needed. A mechanic came out to the lobby to talk to the Adviser who I later found out was the Owner Sunny and I was told the same 2 parts were needed so I asked them about the 3rd part that the dealer said needed replacement. They went back to my van and confirmed that part I specified didn't need replacement and it worked perfectly. I really appreciate their honesty. All in all when I compare the work the dealer quoted me and the work I got done at QTU I saved $1,300!!!! (which I wouldn't have been able to pay so my car wouldn't be in commission) Thanks guys for keeping me on the road and being so quick and honest! read more

Needed an oil change really badly. I had been putting it off for 2 months so I decided no matter what I had to do, it was going to happen that day. Every place I went was so packed and I was on a time limit so as I'm driving back to 99 after checking out Young's Auto (crazy busy) I see this place only 1 car in the bay. I tell myself that any oil change is not going to be too bad and they are advertising a $19.99 special. Yeah. . . First they wanted to charge me almost $60 for high mileage oil, no thank you. Then they didn't want to honor the advertised price. 3rd Strike was when they tried to up-sell me air and intake filters by showing me my "filthy" ones that I had just replaced 2 months ago. Finally, I just found my student parking pass missing and they were the only other people in my car! Just go somewhere else folks it's not worth it. read more

My car was towed in as it not running while I was driving down the street. It was my to timing belt and also damaged my valves, due to trying to start after that. My car was there for a 11 days, they called me very few days with the progress. I was given a very fair price and they did an excellent job. I will take my car there for any repairs needed. Thank you Edwin and Miguel you are the best. read more

Printed a coupon for a $24.99 oil change. Got to Quality Tune Up, found out I was "saving" $2 off the regular price. Hey $2 is $2, no complaint. But here is the rub. My car requires 5W-20 oil, which of course is an additional $10 charge! Really? Coupon says price is for 10W-30, hmmmm, most newer cars require 5W-20 now. My car is an 2006, which is not that new but new enough. Super fast service, no waiting at all. Not the best area of time, but convenient enough. I will be doing my own oil change next time to save money. read more

I've been a regular customer at quality tuneup for almost a year now, even making my bf take his car here. Turns out on my last oil change they tightened my oil filter on so tightly that when I ended up taking my car into another shop (jiffy-lube) they were actually unable to provide me with a full oil change and actually broke parts trying to losen the damn thing. I figured I would give quality the benefit of the doubt as this is a common mistake that can happen with a mini cooper, so I took it back with a filter and simply asked that they fixed the problem and replaced the filter for me. Turns out not only do I have to pay to have my filter changed, after waiting a half an hour turns out the guy with the tool to change it wasn't there. So now they expect me to come back, they expect me to pay the same price as originally did. My bf and I will not be coming back here again. So much for their quality warranty... read more

First time I went to have A/C refilled, they gave me an oil change instead and charged me for it. I gave them benefit of the doubt that it was an honest mistake and went back for a rotor resurface and new brake pads. I specifically asked for cerqamic pads and they said "our pads are ceramic, we only use quality parts". BS!!!! 1. They did not properly resurface the rotors, causing even more problems that before the car went into the shop. 2. The brake pads were not ceramic, they had ceramic flakes in them. BIG DIFFERENCE. 3. This is probably the most important thing, THEY DID NOT TIGHTEN ALL THE NUTS WHEN THEY WERE FINISHED!!! I had my husband install brand new rotors because the car was having braking issues, and he was able to unscrew over half of the nuts with his bare hand!!! I am extremely lucky that the brakes did not fail on me, especially since I have a toddler that is constantly with me. For the sake of yourself and your family, DO NOT waste your time, money, or safety here! read more