I posted originally giving them a very good review. They gave me a warranty for 3 years or 36,000…read moremiles. I did not get to 5000 miles and the vehicle started slipping on hills. I took the vehicle back because it was under warranty. After two weeks I called them and Donnie said that he had drove it and could not find anything wrong with it. I told him the vehicle was starting to slip on hills, he said he would check into it. Another two weeks went by and nothing. I had been driving by the business a few times a week to check on my vehicle, It never moved from the spot it was sitting in for weeks on end. So I called and said I'll just come get it. They had no plans on fixing it as far as I was concerned. I paid a lot of money close to 6k just to get screwed over. Go somewhere and save your money.

has had my truck for months and will not fix it properly. have already paid 4k for a new…read moretransmission and it don't work. And today when it was supposed to be done they refuse to answer the phone

I have used them 3 times that I recall over 15-20 years. Service has always been correct,…read morereasonably priced, done when promised, and whenever I have had a question, I got straight answers. I took my 2017 Ram in for service, they called me and told me it was sealed and did not need service, so no charge. Some might have done a little bit like suck out the old fluid and put in new, but they did not take advantage of me. Transmission work is difficult, and I have never had one fail but appreciate that some people have a bad experience(s.) I do not think I would ever buy a rebuilt transmission at all from anybody (would buy new if I had to) but I have two buddies who did get rebuilds 4-5 years ago from Budget and they could not be happier.

Worst experience ever 2 yrs of nothing but trouble from the transmission that was rebuilt got a…read moredeferent story every time I went back. 7 or 8 times Worst experience ever one star is because one is lowest you can give

they rebuilt my transmission 2 times both times i was as nice as possible each time they charged me…read moreit went out 1st timer he said was a defective torque converter so i paid for it 2nd time lasted 2 months made a loud metel hitting metel sound and would not ingage in drive made metel on metel noise when in reverse makes me wonder if they know how to correctly put it back together factory one lasted 20 yrs they rebuilt one that one last 2 mo. can not waste money and lost work due to poor workmanship!

Friendly, honest, and knowledgable staff. My family and I have worked with them several times over…read morethe years. I wouldn't use anyone else for transmission issues. They have always done a great job and they are very affordable.

I called Precision Tune Auto Care today. I was a regular customer until I spoke on the phone about…read morean issue I had with my SUV, which they have worked on in the past with my other car. The issue with my motor blower to be checked because I had it in an audio shop for a radio repair and now it is not working. I have spent thousands of dollars at this place over the past couple of years. I asked when could I come into the shop, thinking that it was getting near the end of the day, I suggested that I would bring it on Monday. The manager said that I could bring the SUV in today and the place closes at 6 PM. I got there at 4:17 PM. I was told that I could drop the vehicle off and leave it I said to the manager why you told me to come down and I did and his reply was sorry we have other people. If they could get your money they love you. I would not send my dog there with this sub-par customer service and care

Precision Tune Auto took over the Firestone that was on base for awhile now. Great folks who will…read moretake care of your car needs. I came in with no appointment and they said they would fit me in and they did. Do make sure that you ask for what you want done to your car. I would recommended this place, very convenient and reliable.

In all sincerity, I had one of my absolute best customer service experiences at DJ's Auto Repair. I…read morereally can't recommend this shop highly enough. Here's what happened... I was coming through Little Rock, AR from Austin, TX on a road trip out to D.C. My car broke down about 15 miles east of Little Rock on an incredibly hot summer day. Not knowing anything about this shop, the tow truck dropped me and my car off at DJ's. When I got there around 1pm, stressed out from the breakdown, I immediately received attention and was told they could start working on my car the same afternoon. I told them what happened, that my engine had starting smoking while on the road, and then they told me to relax and that they would figure it out. Here's where it gets good: Don, the owner of the shop, LET ME BORROW HIS PERSONAL TRUCK SO I COULD GO GRAB LUNCH. Sorry for all caps, but really, that's correct and it still amazes me - after arriving and telling them about my situation, I asked if there were any lunch options within walking distance, and then Don handed me his keys and said "just use my truck to go wherever you want in the area while we work on your car". So, I did. After I got back from grabbing lunch in Don's truck - about two hours since first arriving at the shop - they had figured out the problem: a previous mechanic had done a poor job installing the car's water pump, which lead to the engine overheating. The repair would require several hours of labor and it was mid-afternoon, meaning that my car would need to stay overnight... so Don PERSONALLY DROVE ME TO A HOTEL in downtown Little Rock. Seriously... the guy took time out of his day to make sure I got to a hotel that was at least 10-15 miles away from the shop. It was his idea; I didn't ask for the ride, he just offered it to me, without any conditions. And the next day? He PERSONALLY PICKED ME UP FROM MY HOTEL, and DROVE ME BACK TO THE SHOP. Again, totally his idea. When we returned to the shop, they had fixed the problem, and then helped me communicate with the previous mechanic about the faulty part, which ultimately led to me being reimbursed by that previous mechanic. I was in my car that day, driving away, returning to my road trip. I have driven the car approximately 5,000 miles since then, all without issue. These guys helped get me out of a stressful situation, and everyone involved was competent, attentive, friendly, and helped make me feel cared for. And THAT is ultimately what good customer service is: making your clients feel at home doing business with you. These guys knocked it out of the park. I would absolutely do business with them again!

my car died late in the day and this shop was the only place nearby that was still open and had the…read moreresources able to take my car. towed my car here and their parking was filled with vehicles. multiple tow companies called told me they recommended this shop. the shop said they'll have it diagnosed by the following day, I didn't hear from them near the end of the business day so called and they said they'll have it diagnosed and contact me the following morning, which they did. the estimated price is on the higher side for the average estimated cost. they said they could get my car done by the following day by afternoon. l ended up cancelling additional service. the part for my car already arrived and they had to return it and didn't charge me extra. I ended up just getting a diagnostic with them and they ended up charging me less then estimated. all the employees talked to was very polite and patient. they sent way too many advertising and surveys to both my phone and email after was done with service with them. even after I left reviews and feedback, they kept sending more, feels like continuous spams

Use these guys for reliability and a great price! I wouldn't use anyone else to work on my…read morevehicles! Tim is one of the nicest guys and will go out of his way to make sure you are satisfied!

Some issues developed with our vehicle after the recent freeze. I asked for recommendations for an…read morehonest car repair shop and settled on George Barton. We couldn't be happier that we chose this repair shop!Excellent, fast service! I am so happy with the communication they provided regarding diagnosis, estimate and repair. I would highly recommend George Barton and already have. We won't take our vehicles anywhere else.