The only issue was when I first boarded the air conditioner was down and this is the middle of…read moresummer and a bus packed full of people w/kids and no air you can imagine the vibe from people. Not very good, we had to ride like that all the way to Atlanta. Other than that the rest of the trips was wonderful.

Since Macon is only 80 miles from downtown Atlanta, I often take Greyhound to visit family during…read morethe Thanksgiving and Christmas holidays. I've already written a review of the Atlanta Greyhound station, so it's about time I reviewed the one in Macon. I'm going to compare the two stations while being mindful of the fact that Atlanta is a much larger city. By comparison, Macon is about the same size as Savannah, GA but doesn't have the tourist attractions of Savannah. Due to its lack of tourism to boost the economy and its poor political leadership throughout the years, Macon is threadbare by comparison. Jobs have moved away and in the process, crime has risen. As a graduate of Southwest Macon High School, I have fond memories of being a teenager in Macon but the town has been going downhill for some time now. The Greyhound bus station is located in Macon's depressed downtown and is smaller than the one in Atlanta. It's a small room with a few vending machines, a front desk counter and some relatively clean restrooms (at least it was during the only time I ever used it there). Outside, there are several lanes for the buses to pull into and at the very front is a tiny parking lot. Within short walking distance is a Checker's, Zaxby's, Krystal, a gas station/convenience store and a restaurant that sells hot wings. There is also a motel called the Macon Scottish Inn nearby, though I wouldn't recommend staying there because it's one of the filthiest motels in town. There usually aren't any taxis waiting in front of the station but if you call the local Yellow Cab company (phone number 478-762-6464), a taxi will arrive to pick you up within five minutes. I prefer riding the bus from Atlanta to Macon as opposed to the other way around. The reason why is because when you ride Greyhound from Atlanta, the bus begins its route from the Atlanta station. But when you catch the bus in Macon going back to Atlanta, the bus begins its route in Florida and picks up passengers from all the stations in various cities along the way. So by the time it gets to Macon from Florida, the bus is packed and you end up having to shoehorn yourself into one of the few remaining seats (which from my experience is usually beside the stinky restroom, the congested old man, or the mother with the crying baby). The worst thing about the Macon station is, unlike Atlanta, the lobby isn't open 24 hours. The buses will still stop there after hours but the lobby area will be closed. If you're catching a bus then, you will have to wait outside until the bus arrives. No worries. You won't be alone. The city's homeless population that tends to congregate there at night will be more than happy to keep you company during your wait. If you've read my two-star review of Atlanta's Greyhound station, you're probably wondering why I'm rating Macon's station a three even though it's not open 24 hours and is smaller than Atlanta's station. I'm doing so because Atlanta is a major city that can do better. Macon doesn't have the same resources and is basically doing the best they can with what they have. Taking that into consideration, I'm rating it three stars.

I had to go to the customer service desk and Vicky was so helpful!!…read more She was patient and together we completed the transaction. Then my credit card was declined, which I knew wasn't right, so I called them and they said they didn't decline this transaction. I called Vicky back and together we reinput everything (EXCEPT logging in) and everything took. I thanked her for her patient and knowledge to finish my booking. Thank you groome for your excellent customer service people!!

I had to call into Groome Macon because website wasn't allowing me to finish booking. Tameka was…read moreso helpful! She went through step by step (as one should to troublecheck) but I had done correctly. Yay for me. But it still wasn't working. Then she found out site was being worked on (they don't tell offices) and she booked me over the phone, extended discount without me asking and apologized sincerely for my hassle. That's good business.

Called early this morning from Atlanta to get my college student to the airport, and they came to…read moreour rescue and got him there safely and on time. Thankful that cab service still exists.

From the owner: Our business is to provide a great service by transporting you to you next destination. Local and…read moreout of town we are a taxi service provider helping you to reach your destination on time. Pickup is 15 minutes Always on time.

Groome Transportation is an excellent and convenient way to travel to/from the Atlanta airport…read more It's great to relax and not have to worry with the traffic and parking.

They will not refund / credit you if you flight gets cancelled same day. And the credit card…read morecompany cannot dispute it due to their cancellation policy. Basically, I was told unless I have another flight booked, they will not issue me a credit. Most illogical thing ever. And lady on the phone was rude, ghetto, and unhelpful. Basically, steal money from customer who can't help the fact their flight gets cancelled, $110 lost to no service provided. Take an alternative service - they're unreliable. Here is the cancellation policy - How do I cancel my reservation? You must cancel or change your reservation by 11:59pm the day before your travel date. No refunds will be issued. If you need to cancel, you will be issued a credit for use on future travel within the next year. The travel credit is valid for one year from its issue date (the date of the original cancellation). Travel must be rebooked by the expiration date (one year from its issue date). The travel does not need to occur by the expiration date. Credit will not be issued if cancelling after 11:59pm the day before your travel date. Same-day reservations are not eligible for credit if cancelled.

Everybody is so nice and safe. The lady is always interacting with everyone, she keeps everyone…read moreentertained until our destination. They screen all their riders, so that makes me feel even better about my safety. They also have great rates.

I stopped here as part of a road trip to Valdosta. This location is now the Greyhound/Flix Bus…read morestop. It is also a transit slcentwr for the city of Macon Georgia. Greyhound got rid of their station after they joined Flix, a German company. They have a small waiting room and bathroom. Most of the time, Greyhound drivers will not allow you to get off the bus to use the bathroom or smoke.

Finally I got see the beautiful side of Macon & it's Architecture!…read more So much parking here compared to LA & the IE If you know you know .

There is no station here just a bus stop at the gas station and convenience store. This place is…read moreright off exit 121 on 75-South. This pretty much let's you know you are in a small town. Can't miss it though because there is a sign that says Greyhound on the building.

I've use Uber on several occasions but this recent trip was awful and what's worse is there is snow…read morecustomer to help other than bots that keep you running around in circles. I ordered a ride from a driver named Pierrelene who was supposed to be driving a black Altima. I waited and waited for her to arrive and then her locator stated that she was at my address. I tried calling her twice at the number that was listed on the rider contact. She would not answer. The call finally split said "caller restrictions". I texted her and she didn't return my text. I waited for 12minutes beyond the time when she was supposed to arrive and then got a message that my trip was canceled and I was charged a cancelation fee that was damn near 50% of my total ride cost. I texted her again and then got a serious of messages saying they didnt know who I was trying to contact but they weren't Uber. I texted that this was the correct number. Also if it wasnt correct why didnt they text me when I first tried to contact them asking where they were or giving a more precise location? Im so pissed right now. If there was a Lyft in the area, I'd damn sure take them the next go round. F#€K UBER!!