No one wants to go through a disaster at home. I am finding that EMS Restoration helps guide me…read morethrough this process with more ease. The owner Joseph Fiasco is very knowledgeable about the whole process from mitigation through insurance claims. I find him trustworthy and a great advocate with insurance companies. He has a calm demeanor and is very respectful to his customer. My project is not yet complete however I continue to have great confidence that his company will get me through this ordeal and also have a beautiful renovation in the end.

As you read the response from EMS, please keep in mind, we paid them over $30,000 which included a…read morenew roof over our kitchen. Less than 2 years later we are paying over $50,000 to remove the poor work done by EMS and repair our kitchen for leaks in an area that never leaked with the old roof. A new roof should be water tight for more than 2 years. Are you willing to gamble on using EMS?

Remember what good customer service felt like? Sit down, because I'm about to remind you…read more Between November and March I had three different remediation companies in my home. Two were forgettable. Express Dry was not. Let's start with the basics: they showed up 15 minutes EARLY. I didn't know that was still a thing. From the first call to the final walkthrough, communication was consistent and clear, no chasing anyone down, no vague timelines, no "someone will be there between 8am and never." Before anything else, their first responder, Christian, did a quick health survey -- asthma, allergies, immune compromised household members? They came prepared. That meant a lot to our family and honestly set the tone for everything that followed. The crew arrived that afternoon, introduced themselves, walked through their scope for the day, and then proceeded to professionally protect every floor, wall, and personal item in sight before getting to work. They worked in 100-degree heat, in a garage tent with industrial drying fans blasting, and stayed until 7pm on a Friday night. On a FRIDAY. These people have my respect forever. Each evening you get a full inventory and walkthrough of the day's work plus what's coming next. PMs arrived every afternoon to check progress. I'm convinced they swept up every last speck of dust before they left, the house was cleaner than before they arrived. Shout out to Christian, Omar, and the rest of the crew whose names I absolutely should have written down -- I'm sorry, you all deserved better from me. Meticulous. Professional. Health-conscious. Hard-working. And genuinely good humans. No affiliation. Nothing in it for me. Excellent companies and employees deserve to be recognized, especially in today's service landscape. If you're dealing with water damage, a flood, a slow leak, whatever it is call Express Dry. You'll be very happy you did. ---- 3/23/26 Update 1 - Johnny just left, he was checking on the project, friendly professional, and guess what he also showed up 15 minutes EARLY. I'm telling you you're not going to find a better company. ---- 3/25/26 Update 2 - Salvador just left, he was making sure we hit 15% dryness across the project before packing up the dryers and HEPA filters. He also arrived EARLY, excellent communication, called to make sure timing was okay. He was friendly, respectful and informative and asked if there were any questions and advised next steps. I opted to leave their tents up so the next reconstruction phase of the project didn't get dust everywhere. Would definitely recommend this team!

I had water damage under my kitchen sink that leaked into my garage. Express dry was the last…read morecompany that I interviewed after an all day interview process of several companies. The only reason I even went with them was because of the impressive plumber I met with that recommended them. They came that night and helped initiate the process of drying the next day. Noah Lopez was the rep and was my contact initially. I saw 3 restoration companies that day and 3 plumbers so I had a decent idea how of much water damage, estimated time of deconstruction and reconstruction. A lot of companies get a bad reputation because they try and tear up as much as possible and I thought Express Dry was different but I was proven wrong. After a few days of drying, they all of a sudden discovered that my tiles were 30-99% saturated and they had to rip them up which would add another 2 weeks of work. I was confused on how this was NOT spotted initially by them or any other company I saw that initial day of interviewing. Everyone commented on how I should be lucky that the tiles didn't get wet. So obviously I called BS on them. They tried several scare tactics by having me sign some hand written statement that I would be liable and having multiple try and convince me to remove the tiles. Thank God I got a second opinion and had an outside company return to check for water damage and they too once again confirmed that tiles weren't wet and even if they were, there are other options that don't involve tearing up the tile. I thought I was getting a company that looked out for me but they were obviously looking to rip off the insurance company and make money for them. Noah tried to convince me not to contact my insurance company myself and he would do it all for me but I'll glad I called my insurance while he was present. I think that made him upset because after that, he went from being pleasant to being irritated, especially after the process began and I attempted to contact him. There were other things they did that also rubbed me the wrong way but I don't want to get anyone fired. Just another example of how can't even trust people to have some decency, even in 2026

I cannot recommend Smart Dry Restoration & Plumbing enough! A good friend of mine recommended…read moreJustin's company, so I already knew he had a great reputation, but seeing the work they did on my parents' bathroom remodel completely blew me away. He took the space to a whole new level. The team was professional, clean, and respectful of my parents' home throughout the entire process. Justin and his team are honest, hardworking, and absolute pros at what they do. My parents are thrilled with their new bathrooms. If you want a contractor you can trust to deliver perfection, call Smart Dry Restoration & Plumbing!

I've used Smart Dry Restoration twice already (my house and rental) and both times they have…read moreprovided excellent service! The first time they came out was because I had a flood in my kitchen. I was so stressed out but these guys took care of the problem like true professionals and I couldn't be happier. At the rental we had a mold situation and they helped us there as well, quickly and efficiently. This company is reliable, trustworthy and worth every penny!

From first call through actual service, they are very thorough, timely, friendly reminders, very…read morenice about my calling and changing the items to be cleaned, and then changing the date. George was our technician and he was friendly, on time, explained things completely, and did an AWESOME job! We used them maybe four years ago and I can see why I called them again. They are now the only ones we will ever use. Our neighbor saw the great job and he hired them on the spot and they were out a couple days later. You can't go wrong with them. Plus, steam is the healthier option compared to using chemicals on your carpet that you walk and sit on and breathe your steps all the time.

SoCal Steam Clean is the best. The way that they run the business is no-nonsense manner, they are…read moreflexible with scheduling, the crew is on time, they're responsive, friendly, and most importantly they do a thorough, efficient job. I've used them four times and I'm always impressed. I highly recommend. The value is great for the money.

I called Drymedics out during the heavy rains, they responded within 30 mintues and Haitham walked…read moreme through how to address the water damage in my home. Great service and fast!

I called DryMedic after discovering a slow leak behind my dishwasher that had managed to warp the…read morefloorboards and create a lovely patch of "science project" mold on the drywall. I was looking for a team that could handle both the water extraction and the initial mold remediation. Response Time: They aren't kidding about the "emergency" aspect. I had a technician at my door within two hours of my initial call. In a crisis, that speed is a huge stress-reliever. Professionalism: The crew arrived in a marked van, wore booties over their boots, and took the time to explain the moisture readings. They used infrared cameras to show me exactly how far the water had traveled under the cabinets. Equipment: They set up industrial-grade dehumidifiers and air movers. It was loud, but it got the job done in about three days. Insurance Coordination: This was the biggest win. They worked directly with my adjuster, which saved me from being the middleman in a very technical game of "who pays for what." Final Verdict DryMedic is a solid, reliable choice for urgent restoration. They are experts at the "tear down and dry out" phase.

It's one of my worst nightmare. Finding mushroom growing out of my ceiling. I didn't know this was…read moregoing to be Last of Us situation happening in my own home! I did have at least 6-7 companies come by to pitch their thing, what's gonna happen, how much it was going to cost. In the end I ended with this company and I have zero regrets. Thankfully, I had the best people to get this situation resolved quickly. I worked with Arturo Ramirez (from San Diego)'s team from start to finish. Arturo came to give an assessment of what is going on, what needs to be done, and when they are going to do so. The preparation they did before the work was amazing. I have carpet upstairs and they put plastics on everything so there would be a minimal cleaning in the end. Arturo communicated with me on everything they are working on. After all done, they cleaned everything, they put back my toilet with no issue, the walls are painted and textured. I didn't think that they were cutting any corners or trying to get it all done and get my money and be out. Only small issue I had was the communication about the invoices with their accounting team. I had to call them multiple times to get it updated since I needed the bills split between HOA and me. But in the end they got it all figured out.

Their water damage restoration crew was on site within hours and did a fantastic job getting my…read morehome back to normal. You guys are the best - life savers ..! Highly recommended to contact Green Planet Restoration.

We had water damage in our kitchen, after looking at comparables and multiple company reviews I…read moredecided to call SD water damage and remediation svcs. Rafael gave me all the details I needed, after knowing insurance was not covering the damage he and his project manager Mario gave me multiple options to consider when trying to keep cost down. We ended up using their services for the remediation and remodel. Mario was awesome to work with and answered all questions I had. Cesar and Juan did the majority of the remodel work, and those guys are seriously a jack of all trade and took pride in their work. We were completely happy with the way everything turned out and would highly recommend.

Had a water leak that damaged our laundry room and Junior came out to handle the repair. From start…read moreto finish he was professional, punctual, and clearly knew what he was doing. He took the time to explain the problem, walked me through the repair process, and made sure everything was fixed properly. The work was clean, thorough, and done at a fair price. He left the space looking better than before the damage. Highly recommend Junior if you need reliable, quality work -- I'll definitely be calling him again for any future repairs.

I recently completed a major renovation of my kitchen, master bathroom, and powder room following a…read morewater damage claim, and I couldn't be happier that I chose Coast to Coast. I'm the type of person who is very specific about what I want and I did my homework. I got four different bids for this project, and C2C was the clear winner. Their quote was completely itemized--which I appreciated--and ended up being well under every other retail bid I received. Two people really made the difference: Mary and Bolo. Mary is a literal pro when it comes to the insurance side of things. She worked tirelessly on the supplements to ensure we maximized our RCV payout from our insurance. She caught things the adjuster missed and helped us get the settlement we actually needed to do the job right. Bolo, the project manager, was extremely responsive and reasonable throughout the entire build. Whenever a technical issue came up--even complex stuff like electrical circuit stability or specific plumbing heights--he was there to talk it through and get it handled. One thing I will say for people considering them: you need to be the kind of homeowner who has the capacity to stay on top of the work. If you know exactly what you want and you're willing to stay involved in the day-to-day details, C2C is an incredible solution. It's a partnership, and because I stayed engaged, we were able to hit a level of quality that usually costs twice as much. The house looks amazing (see the photos of the Blue Thunder Quartzite and the Jade tile!). They were fair, they were fast, and most importantly, they were responsive. Highly recommend if you want high-end results without the "luxury markup" of other firms.

I recently used Coast To Coast restoration for my kitchen remodel. I would absolutely use them…read moreagain, I am so happy with my kitchen and with the entire process. From the very beginning, working with Casey who provided me a fair and affordable quote. To then working with Bolo, my project manager, who was extremely helpful in making sure I had everything I needed and kept the project on time. Lastly, all of the workers that came each day were respectful, tidy, and extremely skilled. I look forward to using them again one day.