Ken is so communicative, professional thorough and friendly! I would be so happy if he is assigned…read moreto me every time :) I have been working with Orkin for 5 years-highly recommend this company-great team to worth with - so helpful! Thanks...LC

Stopping mice from entering house is what I needed to have done. The initial visit seemed very…read moreprofessional as was the second. Reyes was the first tech, Michael the second. Outside of leaving unsightly "foam" protruding from the bottom edges of the house after the first visit, dead mice had been collected in traps. The problems started when I received a charge prior to the next scheduled visit, when I called to ask why I'm being charged before work is actually being done I was told it's part of my monthly mosquito contract...WHAT? I never signed up for mosquito mitigation. I asked to talk to a manager. I was told I would get a call back. I never did. Several days later I called again to find out why I hadn't received a call. After an apology, I was told that I would receive a call back for sure. I never got a call back. I called back a third time and the same thing happened, only this time I was told I'd definitely get a call back before the end of the day. That never happened either. The 3 people I spoke with, in the order I spoke with were Oscar, Michelle and Dogerty (or similar sounding). I find it interesting they show a 4.8 star Google review on their website, but looking at the actual Google reviews they only rate 3.3 - seems like a big difference to me. Their leadership/management is severely flawed. I just called back a 4th time to sever relations with these people and was told, not only would I be contacted (again), but would be offered a free service with a refund for my last charge...I'm supposed to believe anything I'm being told by these Orkin people after my experiences? BTW, Tyler Jones is listed as the branch manager in the Silverthorne office of Orkin. Disrespecting me and others (judging by the reviews I've read) by the lack of communication with YOUR customers does not bode well for you personally/professionally...or for Orkin. I've been more than patient, but enough is enough.

Albert came by and fixed our window problem. He was efficient, skilled and easy to work with. I…read morewill definitely call him again when we need someone for repairs, pest control and a number of other things.

We've had multiple jobs completed by Albert and will keep coming back for more projects! He built…read moreour decks, helped rebuild a wall, built our kitchen island from scratch, and changed out our stair railing. He always provides great, efficient work! Our projects were always completed in a timely manner. Not to mention he's super friendly and easy to get ahold of. 10/10 recommend for all of your home improvement needs! And the affordable pest control is a great cherry on top!

I hope you have better luck contacting this company! We are limited here with our options; I've…read moreused Orkin for years, but am tired of the revolving door of technicians. So, I called the competition. Three times. Three messages. I guess they are so busy they don't need my business. Disappointed.

I called them to inquire about service. I never agreed to having them come out and treat anything…read more I never signed anything or even saw any kind of invoice on what they supposedly did. They never came out, but still decided to send me a bill. Of course, I called twice to tell them and was told they would take care of it. Then I get a letter from a collections agency. They are frauds. I'm sure they bill people randomly hoping people will pay just to get them to go away. I'm reporting them to the BBB and will be taking legal action, including reporting them to the CDA.

Take my advice, DON'T USE THESE GUYS. Can you say unprofessional? I spoke with Jim, and we…read morescheduled him to come out, after agreeing with an initial fee. Then 2 days before the appointment, I receive an invoice for the amount, due the same day. I figured it was a mistake, since we had never even met. So I called and left a message, saying I thought it was probably a mistake. He didn't call me back until the afternoon before the appointment, and said he would not show up unless he is paid in advance. I said that would have been nice to know up front, I would have found someone else. He said "that was his business policy". Really? And what is my guarantee you don't stiff me and not show, since you have my money? I even moved a bunch of things around in my schedule to make sure I could be there when he arrived. And he has the nerve to say he won't show up. Take my advice, don't use these guys. You will be glad you didn't.

Jim is absolutely exceptional! He is incredibly busy so it may take a day or two to get back with…read moreyou and once he starts the job, he is on everyday and does GREAT work! Thanks for getting the critters out!

From the owner: Got Critters? We've Got Solutions!…read more Got Critters? We've Got Solutions! J&M Unlimited Inc Wildlife Management Services has been serving the Summit and Grand County area for over 15 years. Wildlife Removal & Relocation. Give them a call today! Management Services has been serving the Summit and Grand County area for over 15 years

Tried calling, texting and emailing to schedule an appointment. He finally emailed after the 3rd…read moreday, and we scheduled an appt. for 10am. I waited and waited and thought he was running late. He simply no called and no showed.

Responsive, professional and dedicated to results. I called after hours and received a call back…read morepromptly the next day. By noon the owner Harry was out at my place to take care of 2 hornets nests. His fee was extremely reasonable. I had additional questions about some other rodent issues - which he gladly answered. Highly recommend!