Jason answered the phone and returned my call within hours. Scheduling an appointment was quick,…read morewith service the next day, and on time. Workmanship/courtesy were all excellent. We had to await parts, but even that was quick, and repair was done upon receiving that part. Problem solved efficiently. Very satisfied.

Came out. On Time. Looked at My washer and dryer, and my refrigerator. Did some maintenance to…read morethem, gave explanations on the life cycles of the appliances that I have. Very clean very professional! Extremely friendly, great advice highly recommended.

Vision Appliance is one of the best companies I have dealt with. Tech James is very knowledgeable…read morewith the our washer. will definitely use again!

Wonderful family business! Excellent response and pricing! If you are looking for a business with…read moreintegrity this is the one. A simple fix on my Samsung washer that Samsung service would charge more just to show up.... If they ever show up. Waited 2 weeks working with the manufacturer.... Don't wait! Go local.... support small businesses.

Second time I have used Appliance Care. First time was for a range and this time it was for a…read morerefrigerator. Always prompt and fixed right the first time. Recommended.

1 Star - Absolutely Terrible Customer Service!…read more One of the worst customer service experiences I've ever had with an appliance repair company. Extremely unprofessional, disorganized, and a complete waste of time. I contacted this company to schedule a refrigerator repair at one of my rental properties. I provided the full property address, tenant's name, multiple phone numbers, my email address, and even photos of the appliance. All they needed to do was contact the tenant and schedule an appointment. Pretty simple, right? Apparently not for this company. Instead, I received multiple repetitive and contradictory messages asking for information I had ALREADY provided. It became painfully obvious that nobody was actually reading my messages or paying attention to the details. Despite repeatedly asking them to contact the tenant, they never called, never scheduled an appointment, and never made any meaningful effort to help. One message claimed they had the tenant's information and would coordinate scheduling, while another said they couldn't contact the tenant and wanted us to do it ourselves. What kind of appliance repair company can't even make a simple phone call to schedule a service appointment? The lack of communication, attention to detail, professionalism, and basic customer service is astonishing. If this is how they handle something as simple as scheduling, I certainly wouldn't trust them to handle an actual appliance repair. Save yourself the frustration and find another company. I would absolutely NOT recommend Appliance Care & Repair. Zero follow-through, terrible communication, and a complete waste of my time.

Amazing quality of workmanship an expert diagnosis which leads me to the conclusion that they…read morereally have the experience, the knowledge and the know how to fix your appliances the right way the first time! I highly recommend them!

Wow! What a difference! Previously called a local repair company and had a very negative…read moreexperience. Our washer was clogged with fabric softener, and Steven carefully and thoroughly cleaned it . He left my house clean where he worked as well. His communication and punctuality were great also. I really am so glad to have found him. You will not regret having him repair your appliance! The charge was $152 to come and do the work to clean all the tubing and receptacles. Worth it!

When I call Tiger with the Service Repair request, they were understanding and scheduled me right…read moreaway. The technician showed up at the time promised. He needed to order part which was mailed to me. When the Part arrived, Tiger Appliance Repair rescheduled the same service technician to arrive at my house the next day. With the Newport in hand, he repaired my refrigerator and it has worked perfectly since. Tiger Appliance Repair repaired to the good job

Tiger Appliance Repair was recommended by Bosch Customer Service as an authorized Bosch repair…read moreservice to fix my Bosch Microwave. As a follow up, I received an email with the Tiger Appliance Repair contact, a case number an a discount for my case. I called Tiger Appliance Repair. To my surprise, they quoted $225 just for the visit, not applicable to the work to be performed. When I asked about the initial $225 not applicable to the cost of the work, the justification that they gave me on the phone was "Bosch is a high end, they are very expensive". I thought the travel and quoting has nothing to do with a brand name, although repair services and spare parts, yes, it is expected. Regarding the discount offered in the email, they were not interested to hear my case number; they said they have no discount, only a coupon of $20 in their website, applicable to the work being done. Not very polite either, I was disappointed of the Customer Service, not what I was expecting from Bosch.

Carlos came out he was super professional. I had a problem with our dishwasher. He quickly…read morediagnosed the problem. Fixed the problem and left my house cleaner than he found it! He did an amazing job!!! Best of all my wife was really happy with the price we were charged!

There is a reason these folks have such a great rating on Yelp reviews. They are amazing! David…read morecame out and did a complex electrical repair on our built in fridge which saved us from having to purchase an expensive new freezer door. If you need an appliance repaired. THIS is your company.

I left a voicemail for microwave repair on Tuesday 4/11 and have not received a call back. Their…read moremessage said "for quicker service, call our sister company SidPro Appliance Repair." Called SidPro on Wednesday 4/12 and have not heard from them either.

The most important thing in having a repairman doing work for you is TRUST. I trust Mike and his…read morework is top notch. High quality work at a fair price you can not ask for more. I've had him work on my refrigerator and beverage cooler. He was able to repair my refrigerator and told me that it would be better to purchase a new beverage cooler than fixing my current one. I like it when people give me straight answers. It would have been in his best interest to fix the beverage cooler, but he shot straight with me and that I respect. I recommended him to a friend of mine. She thanked me numerous times saying she was told to buy a new refrigerator by the manufacturers repairman. Mike gave her a 2nd opinion and told her you have quite a few more years in the one you have with just a few hundred dollars repair. When you give good referrals to friends it makes you look good. As I started this review. I trust Mike, he does great work, and at fair price. I give him high marks.

Appliance breakdowns are never fun and they rarely occur at a convenient time. Regardless the…read morefolks at E&J have consistently provided us with great advice and even greater value. E&J service work is friendly and efficient, and they regularly go the extra mile to do more for less. They are also quick to let us know when it's a better value to replace an appliance than it is to fix one. We should have written the above review some time ago; but what occurred yesterday was outstanding. We had a dishwasher throw a fatal code earlier this week. E&J told us it was time for a new machine and recommended a well known appliance store here in town. When that store's installers couldn't remove the old dishwasher without damaging our kitchen, Ernie, the Owner of E&J came to our home himself and took care of the problem free of charge. We don't expect free work from valued suppliers and insisted Ernie take something for his service; but what a difference E&J is from the big appliance store installers who demanded more money for a job they couldn't do without damaging our home. Thank you Ernie and thank you E&J!

Once again, E&J delivers! Called on Sunday. They called me back Monday. Arrived on Tuesday. About…read morean hour or so later my dryer was quiet and working again. Nick was nice, informative, and clean. He left the dryer cleaner than when he got here! I appreciated that all of the dust inside of the dryer drum/space (whatever it's called inside the machine) was vacuumed before the repair was made. These folks are honest, efficient, and hardworking.