They lie and scheme so they won't pay out unemployment. They keep you active and tell the…read moreassistance you apply for that u are working when in fact you are not. They offer you clients and take them away. This company has put a huge damper in my life with the lying the giving me a client and taking him away just because I ask all the right questions. It's so sad that they claim to be compassionate etc,, and they are not. I've been with this company a long time and had high regards for them. Now, not in the least.

Andi and her staff continue to be the best resources in the valley for home care-- She and all of…read moreher staff merged with Essential care Nevada to continue the Legacy of excellence. EC is owned by a CPA( like Andi) and an RN--more heart and expertise! Systems in place to grow for decades to come--

Excellent care for my visiting mom. Apologies for the late…read morereview. I sought help from BrightStar when my mom needed care during her visit to Las Vegas. From the first call, every team member was kind, compassionate, and responsive. They provided wonderful care in June and July of 2024. Should I return to Vegas, I wouldn't hesitate to hire them again for her elderly care. Thank you all.

We had Nurse Cher coming daily to check on my mother while we were away on a trip. She came daily…read moreand checked her vitals and her wellbeing. She was personable and super friendly, making all of us and especially my mother feel comfortable and that she was invested in her. She was readily available and checked in with us to make sure all was well. Would recommend this company and 5 stars to Nurse Cher for being a wonderful, caring human being!

I've known Rose for years, and I've seen firsthand how much love and dedication she put into their…read morework as a PCA. She truly cares about the people she helps and always bring patience, respect, and compassion to everything she do. If you or a loved one needs a caregiver who genuinely treats others like family, I can't recommend Rose enough to help you with your plan of care, resources and other needs.

Best ever... they're all very professional and full of aloha especially Rose. Highly recommended!!!read more

Mrs.Jackie is wonderful.She is very patient and respectful .We enjoy her when she comes to see my…read moremom.She deserves recognition from this company.

If i could give zero stars I would. I was verbally assaulted by an associate of the company I felt…read morevery unsafe. I was waiting for an associate of a different company to get off of work. I was parked for 3 minutes while the associate of visiting angels touched my car, threatened me, and screamed at me. I felt very unsafe and scared because I am a small girl being threatened by a very large woman. I called the company to tell them my situation and they were very supportive of this associate and made it clear they wouldn't be doing anything and tried to excuse her behavior. As a company who provides a service and are supposed to be caretakers I'm very concerned for the customers for this company.

It's my pleasure to leave a 5 star review. The Key hires good healthcare workers…read more who are dedicated and experienced. I felt that my bedridden Mother was in excellent hands and I never had to worry about anything. Thank you "Key" for the peace of mind that you have afforded me. It means more than I can tell you.

Complaint Description: Home Care Assistance was hired to…read morecare for me while my wife traveled for work. The care taker lined my self cleaning oven with foil which has ruined my oven. The company owner, Nick Paciello, bragged about the training provided to his team members and about how his team is good at cooking. The Care Giver was not educated on how to utilize self-cleaning oven. She lined the oven with foil which melted into the oven and is now impossible to remove. Nick refuses to acknowledge that his team member was negligent and he blames me for not educating his team member on how to use the oven. Please note that I was bed ridden and unable to walk on my own. I did not know she was lining the oven with foil. It is not my responsibility to teach Home Care Assistance's team member how to use an oven. Nick refuses to take ownership. I would NOT do business with this company.

I have had Firs Light Homecare for two years, going on my third year. my cargue is Amy. Stroter…read more She is real treasure. I have no words to describe how pleased I'm with Amy and First Light Homecare. The office staff is efficient, knowledgeable and courteous and Amy is... I think the only wok I can describe he is amazing. she is fas, caring and very efficient. I highly recomend their service to anyone that is looking for high quality in care, for yourself or a loved one.

I can wholeheartedly recommend Sean and Stephanie's home care services. I helped my Dad hire them…read morefor my Mom (age 87) who suffers from neuropathy and dementia. They were more than accommodating to our needs, hours, and after hour texts and calls. They noticed medical issues that my Dad missed (UTI) and contacted me regularly to check in and update me as I work full time and depended upon their care and attention towards my Mom. When I called other similar services, I did not receive the same response. Some had voicemail, some had my call transferred again and again. FirstLight was immediately responsive and continued that service after the contract was signed. I highly recommend them if you need home care for a loved one. They truly want the best for us and had additional resources as well.

From the first interaction with Rest At Home, I knew something was different about this company. I…read morereceived three referrals from a skilled nursing facility where my father is housed. I called each referral and from the first two minutes, I knew this was the company that would best serve the needs of my father. I initially spoke to Chris who was very nice and knowledgeable about the services typically needed by the elderly community. He also was very helpful in getting me to understand 'why' my father acts a certain way and how we as a family can help him - to help himself. Chris carried on a conversation that was genuine and honest. Never once did I feel he was putting the companies interest above those of my family and my father. I had the opportunity to meet the caregiver before any decision was made. Chloe was an absolute sweetheart. She asked just the right questions and then described to me and my family what it would be like to have her care for my father. She explained her style, how she deals with difficult clients, and what she expects from the family. This was very refreshing because she actually set expectations for everyone. This made all of us siblings comfortable and we knew my father would like her. It's been a couple of months now and my father thinks he has a new 'girlfriend.' He acts like a kid now and has changed his behaviors for the better. Chloe has the patience of a Saint because my father can be difficult, but she never lost that smile - something our family had a hard time doing for the last couple of years. Taking care of a family member is very difficult. I am so glad I put my trust into Chloe and Chris. I want to thank both of them for changing my family's life and most importantly my father's life.

From the owner: Rest At Home provides affordable, compassionate non-medical in home care to seniors living in the…read moreLas Vegas area that desire to remain in the comforts of their own home.

Thank you Austin for your diligence when giving my buddy the care he needs. If you have problems…read morefinding experience care provider, like we did for whatever reason, RAH will find the solution for the assist. Our kiddo needs specialized CNA care. RAH said, "we do that." RAH travels to us, also, when all other providers contacted said, " we don't do that." This patient's parents were devastated by the six month search being told no. The day you hire RAH will be on of the best days of your life.

Beware of the billing department. They feel it is okay to charge me (the client) for time the…read morecaregiver did not work when they are scheduled to be there, and will also agree with me that the caregiver didn't work the hours, but then won't reimburse me on that time, so basically Right at Home wants you to pay when no one is there. They are oblivious to the idea that I am paying for an actual caregiver to be with me. Right at Home wants to bill a per hour amount, but unfortunately you get short changed on the time and it adds up. Be aware and check your bill.

The providers they sent me were great, however, dealing with the company was strenuous on multiple…read moreoccasions which made it difficult to schedule and track costs and deal with insurance. Very difficult to recommend them.

Audra and her team took great care of my mom! I am so grateful I found synergy home…read moreCare they gave me peace of mind when it came to my Mom.

I cannot recommend Senior Helpers highly enough! From the very first interaction, their team showed…read moregenuine compassion and professionalism to both our family and my elderly in-laws. Our caregivers, both Sofie and Evelyn are truly exceptional--patient, attentive, and highly skilled. They treat my in-laws like family, going above and beyond to ensure comfort, dignity, and joy in daily life. Whether it's helping with personal care, engaging in meaningful activities, or simply sharing a laugh, they made a real difference in our day to day lives and truly became family. Communication with the management team is outstanding - always responsive and transparent. If you're looking for trustworthy, heartfelt senior care that truly puts loved ones first, look no further than Senior Helpers. They've given our family peace of mind and have made this transition one of the best decisions we've ever made. Thank you from the bottom of our hearts!

I have had great care from this office. Very professional and caring office. The referrals are a…read morelittle hard to get but the office is great