It's my pleasure to leave a 5 star review. The Key hires good healthcare workers…read more who are dedicated and experienced. I felt that my bedridden Mother was in excellent hands and I never had to worry about anything. Thank you "Key" for the peace of mind that you have afforded me. It means more than I can tell you.

Complaint Description: Home Care Assistance was hired to…read morecare for me while my wife traveled for work. The care taker lined my self cleaning oven with foil which has ruined my oven. The company owner, Nick Paciello, bragged about the training provided to his team members and about how his team is good at cooking. The Care Giver was not educated on how to utilize self-cleaning oven. She lined the oven with foil which melted into the oven and is now impossible to remove. Nick refuses to acknowledge that his team member was negligent and he blames me for not educating his team member on how to use the oven. Please note that I was bed ridden and unable to walk on my own. I did not know she was lining the oven with foil. It is not my responsibility to teach Home Care Assistance's team member how to use an oven. Nick refuses to take ownership. I would NOT do business with this company.

They lie and scheme so they won't pay out unemployment. They keep you active and tell the…read moreassistance you apply for that u are working when in fact you are not. They offer you clients and take them away. This company has put a huge damper in my life with the lying the giving me a client and taking him away just because I ask all the right questions. It's so sad that they claim to be compassionate etc,, and they are not. I've been with this company a long time and had high regards for them. Now, not in the least.

Andi and her staff continue to be the best resources in the valley for home care-- She and all of…read moreher staff merged with Essential care Nevada to continue the Legacy of excellence. EC is owned by a CPA( like Andi) and an RN--more heart and expertise! Systems in place to grow for decades to come--

If i could give zero stars I would. I was verbally assaulted by an associate of the company I felt…read morevery unsafe. I was waiting for an associate of a different company to get off of work. I was parked for 3 minutes while the associate of visiting angels touched my car, threatened me, and screamed at me. I felt very unsafe and scared because I am a small girl being threatened by a very large woman. I called the company to tell them my situation and they were very supportive of this associate and made it clear they wouldn't be doing anything and tried to excuse her behavior. As a company who provides a service and are supposed to be caretakers I'm very concerned for the customers for this company.

This place had me scheduled for a 1030am interview. Showed up at 1025am. No one behind the front…read moredesk. Rang the doorbell for 10 minutes before I could even get someone to come out and check me in. Like what a joke of a business. So unprofessional and rude to boot. Didn't even get the interview and the "lady" at the front was extremely rude and hostile. Very racist and disrespectful to me because I am a white Caucasian woman. If you need help with a family member I would avoid this place, if they treat your loved ones like they treated me I would be highly aware that they aren't qualified.

Chalin ... it's Pam Brauen and I just wanted to take a second to tell you how much your service…read moremeant to me. Having you coordinate my care and sending the most amazing people my way was nothing short of amazing!!! If there is anyone I can call, email or complete a survey with please let me know I loved Jasper and Katelyn and Hallie the nurse and know I have the best team ever for my rehab & recovery

So helpful. There is so much to consider when looking for care. Chris was amazing and made…read moreeverything clear and easy.

As a Geriatric Social Worker for over 30 years, I have hired many Homecare agencies for my clients…read more Having to locate one in Henderson without knowing resources well from my Southern California location, I was ambivalent whom to hire. Out of the grace of the heavens above, Heroes Caregiving's co-founder, Sean Pascoe, returned my call & saw my client not only within a couple of hours, he and his professional team of caregivers & community resources have made my client's life (a US Veteran) better in more ways than I can even begin to account. He feels not only cared for but says his quality of life has been better than he can remember! We are both so grateful for finding this gem & look forward to their continued services & blessings! Thank you, Heroes Caregiving!!!

I can not say enough about Heroes Caregiving and Chris and Sean. The care that Heroes provide is…read moretop notch; with Heroes you become part of their family. When my father's care became more than my mother could handle, I searched for a caregiving service my mom would be comfortable with and after meeting with several agencies, my mom selected Heroes, she said they were the ones that she really felt a connection with and it was the best choice we could have made. Heroes was there not only to help take care of my father, but they were there for my mother as well. When Heroes sent Taylor to be my dad's caregiver she immediately became family. Taylor provided the best care for my dad, she knew just how to talk to him and work with him as his Alzheimer's worsened. Chris and Sean are very involved and would often reach out to my mom to see how she was doing and if there was anything else she needed. Thank you to Chris and Sean for being there for my dad and my mom; you brought such a huge relief to the care that my father needed and allowed us to keep him at home until his passing. My family and I are forever grateful to you both.

Hi Robert, Savage went to Good Shepherd rehab for 72 sessions. I was treated very well. I was well…read morelooked after and care for like I was one of the family. I'm gonna miss everybody terribly as I look for a new rehab facility and I'll always remember the hard work that I put in at Good Shepherd. I remember how strong I got and how will I recovered and I hope to get stronger still thank you everyone so much. Bob.

They are great, very attentive, they make sure all your health needs, doing with therapy are met…read more From check in, to your therapy, and then finishing, OUTSTANDING group of people. Go see them for your therapy needs

Best Home Health Care in Town. My mom received the care of…read moreDavid, PT physician at home twice a week. My mom doesn't speak English which is challenging when I can't be home, David is learning french while caring for my mom, he is very gentle, explains by gesture what exercise she must do. He is very compassionate and such an amazing physician. Appreciate his flexibility. I highly recommend Las Vegas Home Healthcare, David for any PT sessions you might need. Thank you David

One of my family members needed home health and I'm so pleased to say that the care and customer…read moreservice was nothing less than amazing! Thank you Advent Home Health for the great care & kindness!

Loved this home health agency! My family member had them and the nurses and physical therapist were…read moreinformative and provided excellent care. Nurse Cheri was very attentive and caring. Would use again! Highly recommended!

I am writing this review as a family member and caregiver who was directly involved in my mother's…read morecare. Our experience with this hospice company was deeply concerning. My mother was placed on hospice without her fully understanding or consenting to what hospice meant. When she later expressed that she wanted to be reevaluated and pursue therapy, communication became extremely difficult. We were later informed that hospice could not prescribe or manage life-sustaining medications. My mother requires Eliquis due to a serious blood clot, and this medication was not provided or coordinated through hospice, creating a dangerous gap in care. We were told this medication could not be prescribed by hospice at all. Additionally, after requesting discharge paperwork and medical records so we could transition my mother back to home health with PT, OT, and speech therapy, our calls and messages went unanswered. As of now, we have not received the requested discharge documentation, despite repeated follow-ups. Because of these issues, we had to urgently seek new referrals for home health services to ensure my mother's safety and continuity of care. Families deserve clear communication, informed consent, timely documentation, and coordination of medically necessary treatment, especially during vulnerable moments. Unfortunately, that was not our experience here. I hope this feedback leads to improved transparency, responsiveness, and patient-centered care for future families

I have had extensive experience with home health care in the last 18 months and must honestly say…read moreAdvanced Home Health and Hospice care is the best one (out of the 4) i had to use. This review is based on the level of care and expertise from one particular caregiver, Doug. He was consistently going above and beyond and never ever made me feel rushed or like I was a number. Others who had to fill in for him would forget me and not value my time by at least calling to reschedule or make new appointments. His follow-through was exemplary and even made arrangements for mobile trays and lab work. I also had wound care at home and that was not a good experience. Their office staff was not as productive as I would have liked but at least I knew that I always had Doug advocating on my behalf. I would gladly refer them to friends and family in the future.