It's my pleasure to leave a 5 star review. The Key hires good healthcare workers…read more who are dedicated and experienced. I felt that my bedridden Mother was in excellent hands and I never had to worry about anything. Thank you "Key" for the peace of mind that you have afforded me. It means more than I can tell you.

Complaint Description: Home Care Assistance was hired to…read morecare for me while my wife traveled for work. The care taker lined my self cleaning oven with foil which has ruined my oven. The company owner, Nick Paciello, bragged about the training provided to his team members and about how his team is good at cooking. The Care Giver was not educated on how to utilize self-cleaning oven. She lined the oven with foil which melted into the oven and is now impossible to remove. Nick refuses to acknowledge that his team member was negligent and he blames me for not educating his team member on how to use the oven. Please note that I was bed ridden and unable to walk on my own. I did not know she was lining the oven with foil. It is not my responsibility to teach Home Care Assistance's team member how to use an oven. Nick refuses to take ownership. I would NOT do business with this company.

They lie and scheme so they won't pay out unemployment. They keep you active and tell the…read moreassistance you apply for that u are working when in fact you are not. They offer you clients and take them away. This company has put a huge damper in my life with the lying the giving me a client and taking him away just because I ask all the right questions. It's so sad that they claim to be compassionate etc,, and they are not. I've been with this company a long time and had high regards for them. Now, not in the least.

Andi and her staff continue to be the best resources in the valley for home care-- She and all of…read moreher staff merged with Essential care Nevada to continue the Legacy of excellence. EC is owned by a CPA( like Andi) and an RN--more heart and expertise! Systems in place to grow for decades to come--

Mrs.Jackie is wonderful.She is very patient and respectful .We enjoy her when she comes to see my…read moremom.She deserves recognition from this company.

If i could give zero stars I would. I was verbally assaulted by an associate of the company I felt…read morevery unsafe. I was waiting for an associate of a different company to get off of work. I was parked for 3 minutes while the associate of visiting angels touched my car, threatened me, and screamed at me. I felt very unsafe and scared because I am a small girl being threatened by a very large woman. I called the company to tell them my situation and they were very supportive of this associate and made it clear they wouldn't be doing anything and tried to excuse her behavior. As a company who provides a service and are supposed to be caretakers I'm very concerned for the customers for this company.

Hired them for demetia care since they indicated they had extensive training in that area. Staff…read moredid not know how to deal with the dementia client. They were then reduced to just providing a safe environment for a few hours of respite for the family and they were unable to provide hot meals for lunch except one time, otherwise the client was fending for herself while they watched so the family had to make sure plenty of leftovers were available to reheat. They did not take client to scheduled appointments, only did light cleaning once in three weeks and did not help client dress appropriately. Completely unable to trust this company with the care of my loved one. Ultimately, they were observed siting in a chair on their phones while the client was left to their own devices or they would watch tv with her. They marketed themselves as being able to provide an enriching cognitive environment with activities specifically for dementia clients, that was never provided and their staff would ask the family what they should do with the client or how to tell if the client needed anything. If the family did not provide ideas, then the staff just sat and watched tv with the client.

Chalin ... it's Pam Brauen and I just wanted to take a second to tell you how much your service…read moremeant to me. Having you coordinate my care and sending the most amazing people my way was nothing short of amazing!!! If there is anyone I can call, email or complete a survey with please let me know I loved Jasper and Katelyn and Hallie the nurse and know I have the best team ever for my rehab & recovery

My doctor sent a referral on my behalf for treatment. After not hearing from them for a week , I…read morecalled 5 different times leaving detailed messages. and NO response.SOO disappointed.

I have been going for cardiac rehab and find the staff caring and friendly. The facility is not…read morelarge but is designed to maximize your rehab with easy to use equipment and excellent staff instruction.

Best Home Health Care in Town. My mom received the care of…read moreDavid, PT physician at home twice a week. My mom doesn't speak English which is challenging when I can't be home, David is learning french while caring for my mom, he is very gentle, explains by gesture what exercise she must do. He is very compassionate and such an amazing physician. Appreciate his flexibility. I highly recommend Las Vegas Home Healthcare, David for any PT sessions you might need. Thank you David

One of my family members needed home health and I'm so pleased to say that the care and customer…read moreservice was nothing less than amazing! Thank you Advent Home Health for the great care & kindness!

Loved this home health agency! My family member had them and the nurses and physical therapist were…read moreinformative and provided excellent care. Nurse Cheri was very attentive and caring. Would use again! Highly recommended!

I am writing this review as a family member and caregiver who was directly involved in my mother's…read morecare. Our experience with this hospice company was deeply concerning. My mother was placed on hospice without her fully understanding or consenting to what hospice meant. When she later expressed that she wanted to be reevaluated and pursue therapy, communication became extremely difficult. We were later informed that hospice could not prescribe or manage life-sustaining medications. My mother requires Eliquis due to a serious blood clot, and this medication was not provided or coordinated through hospice, creating a dangerous gap in care. We were told this medication could not be prescribed by hospice at all. Additionally, after requesting discharge paperwork and medical records so we could transition my mother back to home health with PT, OT, and speech therapy, our calls and messages went unanswered. As of now, we have not received the requested discharge documentation, despite repeated follow-ups. Because of these issues, we had to urgently seek new referrals for home health services to ensure my mother's safety and continuity of care. Families deserve clear communication, informed consent, timely documentation, and coordination of medically necessary treatment, especially during vulnerable moments. Unfortunately, that was not our experience here. I hope this feedback leads to improved transparency, responsiveness, and patient-centered care for future families

I have had extensive experience with home health care in the last 18 months and must honestly say…read moreAdvanced Home Health and Hospice care is the best one (out of the 4) i had to use. This review is based on the level of care and expertise from one particular caregiver, Doug. He was consistently going above and beyond and never ever made me feel rushed or like I was a number. Others who had to fill in for him would forget me and not value my time by at least calling to reschedule or make new appointments. His follow-through was exemplary and even made arrangements for mobile trays and lab work. I also had wound care at home and that was not a good experience. Their office staff was not as productive as I would have liked but at least I knew that I always had Doug advocating on my behalf. I would gladly refer them to friends and family in the future.

The providers they sent me were great, however, dealing with the company was strenuous on multiple…read moreoccasions which made it difficult to schedule and track costs and deal with insurance. Very difficult to recommend them.

Audra and her team took great care of my mom! I am so grateful I found synergy home…read moreCare they gave me peace of mind when it came to my Mom.