I had an appointment today to visit with Doctor Steve Hyatt to have surgery on my pekingese when I…read moregot there the price. And arrangements have changed. I recommend if you do use this veterinary clinic to get everything in writing.

Not sure why any bad reviews here as ive always had 100% perfect experience and yes ive had some…read morebad and disapointing vets. I drive an hour to go to this vet. Best ive found. Love the small town feel good local vibe and professional vet help!

We are really happy with this grooming salon. Our Goldendoodle had probably the best cut she's…read moreever had and they were very timely too. Definitely bringing her back. I just wish they would take my 15 year old mini poodle. They declined service for him due to his age.

Good organized store - friendly employees pet friendly. Great dog bathing dept. Prices are…read moreacceptable. Good location.

an hour before close and theres no employees to be seen. I grab my dog food and wait upfront for…read more5/10mins, when finally an employee walks up front with a mop bucket, and checks me out. I could have easily walked out with whatever I wanted, gotta at least have one person upfront at all times, come on guys.

Before and after photos of our dog getting "groomed". When we arrived to drop him off they asked…read morewhat we were wanting. Indicating that they did not check the online booking portion that I filled out. We asked for Half an inch off the legs, tails etc. We did ask for his booty area to be trimmed up a bit more for sanitary reasons. He had absolutely no matting. He had a bath a week prior. He gets brushed weekly! THEY SHAVED MY DOUBLE COATED DOG. The Excuse used was "well some don't understand what half an inch is". I asked for a trim. Never once would I ask for this Sheppard to be shaved. I just hope it grows back successfully with no complications. They did not make me pay for the service. However this is not okay.

This is my go to place for anything pet related. On occasion we have gone to PetCo, but there…read morereally isn't any comparison. PetSmart is the best pet store in Corvallis. Being that we come in about once a week and have adopted an animal here, you could say that we are regulars. Pet Supplies: We come here often for cat food, litter and lizard stuff. So I can only comment on those sections. We buy crickets and meal worms for our leopard gecko. The crickets are always healthy looking and fresh. The cricket keepers are clean. They always offer to put food in the bag for the crickets. A nice gesture and I usually take them up on the offer if I don't plan on going straight home with them. The meal worms are healthy and plump. They always have what I need in stock at a reasonable price and their selection is big. Their collars and toys seem a bit overpriced for what they are but generally we don't buy that stuff often and it's something that can wait until I get home to price shop online. Pet Adoption: We adopted a kitten here a few months back. They seemed to take their adoption process seriously, which I appreciated. The transaction was smooth and they were very accommodating. They helped us pick out what we needed and let us know the best food to get for his age. We took him home and he couldn't be more loved! He was relatively healthy but came with ear mites and fleas. A quick trip to the vet took care of the ear mites, but the fleas were more problematic. He originally came from an Oregon shelter and paperwork indicated that he transferred from another shelter in California. He was only in the store for 2 days before we spotted him and snatched him up! Given his short time at the store, the fact that he was only about 2 months old when we got him, it seemed understandable that he might have a few bugs from his various cage mates and being passed around from shelter to shelter. Customer Service: Every time I come in I am greeted by the cashier. There is usually at least one other employee besides the cashier that greets me or asks if I need help with anything. Every time. Employees' attitudes range from overly friendly to neutral. I've never experienced a rude or cranky/stressed employee. Helpfulness of the employees is above and beyond what one would expect. The employees seem to care about their jobs. I've never had to wait more than a minute for someone to assist me with getting meal worms from the back or to bag up crickets for me. I am often interrupting whatever thing they are doing at that moment (usually cleaning the fish tanks) and they never seem put out about having to stop their work to help me. Exceptional Customer Service Story: As I mentioned before, our newly adopted kitty came with fleas. A few months later and we are still battling them. He passed them on to our other cat and we were finding flea dirt in their bedding. They are both inside cats so we thought it would be relatively easy to get rid of them. We did everything short of medication. We combed them and vacuumed the house daily, gave them baths and washed their bedding weekly. It wasn't working. Finally we decided to bite the bullet and see what PetSmart had for flea medication. Megan (a manager) asked us if we needed help. She answered all of our questions and gave us a recommendation based on her own experience. We had a very thorough conversation about the proper way to bathe the cats and offered a suggestion that we had not heard before. At some point during the conversation we mentioned that we adopted our cat here and he actually came with the fleas we were dealing with. We weren't complaining. We just sort of casually mentioned it. She clearly felt bad about it. As a result, she went above and beyond to help us on the cost of the medication! I was floored by not only our sincere interaction with Megan but also her generosity. TLDR: Amazing customer service and a clean store that always has what you need in stock.

I've taken my small dog here multiple times before without major issues, but my most recent…read moreexperience was incredibly frustrating and will likely be my last visit. My dog is only about 5-6 pounds and very easy to groom. In the past, his wash and trim has taken about an hour. When I dropped him off this time, I was immediately told the price would be higher than usual because of trimming around his neck. That was surprising because I've had the same basic trim done there before without any additional charge. I explained that I only wanted a very small amount trimmed -- just his belly, around his butt, and a little on his neck. When asked if I wanted anything else trimmed (like his ears), I specifically said no. Two hours later I called to check on him since it normally takes about an hour. No one answered the phone. Since it was getting close to my son's bedtime, I drove over assuming they were finishing up. When I arrived, they told me they would need another two hours. That simply wasn't possible for me, so I asked to just take him home. They told me he had already been washed and was still in the back wet. They offered to quickly blow dry him and cut his nails and asked if I could bring him back another day to finish the trim. I agreed. While I was there, when I mentioned I had called earlier and no one answered, the employee's reaction made me feel like I had done something wrong just by checking on my dog. I returned on the scheduled day, dropped him off, drove home, and 25 minutes later they called to say he was finished. This was incredibly confusing considering the previous visit supposedly required several hours. I had literally just gotten home and had to work around my baby's nap schedule, so I told them I'd come back after my son woke up. When I picked up my dog, his haircut was much shorter than what I had asked for, including his ears, which I specifically said not to cut. The final frustration happened when I got him into my car. It was obvious they hadn't blown the loose hair off of him after grooming. My freshly cleaned car is now completely covered in short, freshly cut hair embedded in the carpet and seats, which is extremely difficult to remove. Between the inconsistent timing, poor communication, not following grooming instructions, and the condition my dog was returned in, the whole experience felt very unprofessional. Unfortunately I won't be returning.

I was referred here by Wild Birds Unlimited. I came in with my husband and son. We brought our…read moreQuaker Parrot along to check out some birds. This place is well stocked. There were some birds in the front of the store. Lots of Parakeets! Our bird enjoyed hearing them all chirping and even squawked back! The staff here were super friendly and helpful. There were so many different types of fish, some of them huge! Great place, indeed.

Absolutely awful place. Went here when I was a kid with my parents to find a pet rat, and the…read moreperson who was showing us the rats dropped one, and he tried to stomp on it with his boot right in front of us. It ended up getting away, no idea what happened to it. Other animals are often crowded, overheated, out of water, or lethargic. Place is very dark with cramped hallways and dirty floors, very unclean. Wouldn't be surprised if people can get sick from breathing here.

I love this place. I've been shopping here for ~7 years. They really only carry the better things…read moreout there. Quality leashes, collars, toys and very nutritious foods. They also all know what they're selling and can give personal advice. When my previous dog food brand sold out to some mega-Corp, they stopped carrying it until they could confirm it would be made to the same quality. They were also able to recommend another brand of food with similar nutrition that Petey loved from the frist day and agreed with his stomach. Top notch!

We love this store! They have tons of great (and healthy!) options for pets and discounts if you…read morebuy in bulk! The staff are super helpful, they go above and beyond to make sure you get what you need. Our kitty is a family member and this place gets it. They will always have our business. :)

I see some negative reviews from a while ago but my experience has been nothing but amazing. I've…read moreadopted both of my cats from here and they're the sweetest loving happy and health lives. Adopted them and they were up to date on shots, seemed healthy, and were neutered. I got my first cat from here as a kitten over a year and a half ago and got my other cat about 6 months ago. Whenever I'm visited too I've had nothing but good experiences.

So far I enjoy getting photographs I wish I could access a portal or something would be nice ! I am…read morehoping to receive these daily ! I'll keep you posted throughout the journey

The staff is always friendly and helpful and I LOVE supporting small local businesses BUT it's…read moregetting increasingly hard to continue to support local businesses when they are closed and other stores are open. This has been a complaint of mine and others in the community for the 7-8 years I've been coming here, farmers get up early and a farm store should be open for business before 9am!! The selection is already minimal compared to big stores not too far away and I can't tell you how many times I needed something on Sunday or before 9am and had to go to a bigger store because the Farm store is closed! It's also frustrating that the hours when you look up online are different than the actual hours!

After paying TOO MUCH for 1 ton of hay it took them 5 days to call me back (I called every day to…read moreschedule it) and it needed to be on their time and charged me $60 to deliver 2 miles away. After telling them where to put the hay, they put it in the wrong place and refused to come and fix it after telling them I am injured and can't move it myself. They had to nerve to blame me for their mistake and said he needed to get the phone before he said something he shouldn't. RUDEST costumer service ever. I said years ago I wouldn't go back and I did. MY mistake. I will NEVER shop there again.