Paul's Appliance came out at 8:30 PM on a Friday night to service my Sub-Zero when the compressor…read moremotor had seized and the fridge was warm. They fixed it quickly and likely saved me from major food loss and damage. Professional and responsive--highly recommend.

We initially had them come out to fix our fridge because it was making a strange noise. Since they…read morewere already coming, we also asked them to take a look at our ice maker. When the technician arrived, I'll admit he looked very young, like he had just graduated high school, so I wasn't sure what to expect--but it turns out he's been doing this for over 20 years. He was very professional, quickly diagnosed and fixed the issue with the fridge, and was extremely patient in answering my husband's many questions. A few days later, we noticed the ice maker still wasn't producing ice, so we called them back. The same technician returned, took another look, and determined there was a separate issue. Unfortunately, the necessary part was discontinued, and repairing it would have cost more than it was worth. He was upfront about that and even offered a refund for the part he had already replaced for the ice maker. Going into this, we expected the repair to cost a fortune and thought we might need to replace the fridge altogether. Thankfully, the repair ended up being very reasonable. Overall, we had a great experience and appreciated the honesty and professionalism. We had them come out to fix our fridge because it was making a weird noise and also they were coming out we decided to have them look at our ice maker. The guy that showed up looked like he was fresh out of high school and looked like he wouldn't know what he was doing, turns out he's been doing it for 20+. He was very professional,fixed the issue and very professional with my husband's 10 million questions. However we still had an issue with the ice maker not making any ice after a few days, called them back which he came back to take a look and after determining there was another issue which he was unable to fix due to a part being discontinued or more to fix then what it was worth he offered a refund for the part he replaced for the ice maker. We thought it was going to cost an arm and a leg to fix the fridge and it would have been better to replace but the repair turned out to be pretty reasonable.

I went with Mr. Hart because of the reviews...best on Yelp and in the valley…read more Our freezer slowly stopped freezing on our 3 year old side by side. He looked at it. Tested it. He was thorough in explaining the problem. He was fully booked but made time to examine and then squeezed me in to fix it two days later instead of waiting over the weekend. Whew! He arrived, took it apart, then left saying he had an idea that he thought he could try that he'd been having great success with. He went to get what he needed, came back and got to work again. The idea paid off....making the repair bill go from $350 down to $218. We will definitely call him again if needed! Honest and diligent. I see why the good reviews and how he's been in business for so long.

We had a refrigerator go out that was right on the edge of when experts (according to the internet)…read morerecommended to repair vs. replace it. I gave them (and some others) a call to see what repair shops would recommend. Everyone else just said they could come out and check it out. But Neil called me back and took the time to listen to all the problems (don't buy Maytag) and give some ideas of things to try even before he came out. We decided it was worth having an expert come out to diagnose. Neil gave us a thorough and unbiased assessment and his recommendation. I couldn't have asked for more. PLUS, he was very affordable. We ended up replacing, but I was glad we had Hart's come out.

Didn't use the company…read more I wanted a free estimate for repair. The estimate was $85 which I didn't want to pay. I purchased a new washer instead

I would most likely not call on Prime Appliance again. Their $89 diagnosis for our known problem…read morewith an old hinge on a Bosch wall oven involved no examination of the actual internal hinges or appliance. Further they were barely any help at all to try to source new parts (did most of the legwork myself). Instead they stuck a heavy wrench tool between hinge where the door meets the oven body and applied body weight pressure against the door -- which they said has worked for other customers it did absolutely nothing at all to fix our issue except to make everything worse. Then they spent the next 15 minutes telling me to consider a new $3000+ unit.

They were quick to respond to my inquiry. Service man was…read moreprofessional and friendly. He told me what he was going to do and quoted me a price. Unfortunately he left once and said he needed to purchase something. I said fine. Then he left a second time and said he had to purchase something else. He did work he didn't tell me about. I don't question that it needed to be done but the final price had doubled. I could have bought a new washing machine. I just wish communication was better. I had to borrow money to pay him.

Great customer service when I called. Jen helped me diagnose my situation after another company…read morefailed to do so. The technician, John, was truly an expert and thorough with the work he completed. It was expensive but worth it because of the quality of the work.

Definitely a family operation. The tech that came out was one of the kids. He knew what was wrong…read morewith my dryer. Took apart the dryer without the need to move it from it's cubby. Went to get the part and repaired it in no time. I would be great if they carried the universal part on the truck and carried a cordless vacuum for cleanup. Pricing was fair-ish, a tad on the mid-high side IMO but not ripoff high. I would call them again.

TL;DR if you need your appliances repaired or looked at, give Lamar's Appliance Repair a call…read more I really appreciate that they were really easy to schedule time with and had a sense of urgency since we were dealing with a refrigerator repair. I realize this was lost revenue for Lamar's Appliance Repair, but I appreciate their honesty diagnosing the problem and being truthful that we were better off getting a new fridge instead of repairing it. Replacing the broken piece would have cost nearly as much as a new refrigerator, but that was also money they would not earn from us. I really appreciate that they looked up any possible warranty angle on the compressor as well. Like I said above, if you need an appliance service / repaired, give Lamar's Appliance Repair a try!

I wish I had read some of the reviews before doing business with this company. I apologize for not…read moreposting a review sooner, I did all I could to allow them to make it right. I contacted them initially to come fix a fridge at our business. I allowed the tech in, and had to leave. He called to tell me the repair was done. When I came to check the work (the tech was not there at the time), the fridge was not working. So I texted. And called. Texted and called some more. Finally I got the guy back, he got the fridge to start cooling down, and I was told I could reach out with any issues. I paid my invoice, even adding a tip, because he told me he moved his schedule around to (finally) come fix the fridge. It wasn't until we actually got product for the fridge I noticed it wasn't working again. I texted the technician, who said he'd look into his schedule and work out a time... So I sent a follow up text...and call,and texted and called multiple times. None of which were returned. I finally called the dispatch line. They profusely apologized and said a manager would call me back in an hour. That, friends, was a week ago. Today I called and texted multiple times. Aside from an apology there has been no follow up by Summit Logistics or its tech. Read other reviews on this company, my story is nearly identical to several others who placed trust in them to stand by their work. I would NEVER recommend Summit Logistics.

I used the service feature from yelp to get someone out to repair a new Bosch refrigerator which…read morekept shutting off because of frayed cord. Summit reached out to me almost immediately getting specifics of the model number of my Bosch refrigerator. Basically, I ended up with same day service, convenient end of day service. The technician, Eric was business like and quick to repair my refrigerator and took all precautions in my home abiding by COVID-19 guidelines. Before presenting the bill he wiped my appliance down with an antiseptic spray to disinfect the area that he worked in. Amazing, quick, accurate, and sanitary! Great experience without a bunch of phone calls.

I had a Troy Bilt push mower that had been sitting under a tarp all winter after moving to Utah…read morefrom North Carolina, and come spring time I needed to mow my lawn. I put fresh gas in it, changed the spark plug and oil, but it still wouldn't start. I called these guys after being referred by family and Rich came out and did an awesome job tuning up my machine and getting it dialed and ready for a season of use. I feel like he went above and beyond by doing a complete work up instead of just a quick carb clean. He adjusted the rpm settings to maximize output, sharpened the blade and air hoses out everything. After one stellar mow job I snapped the cable after catching it on my chain link fence and these guys came in for the rescue again. I texted them a picture of my model number, they got the right cable and came back within days. Now I'm back at it and couldn't be happier with the performance of my mower! Thanks Rich and crew for helping me out! Great prices, very friendly, and awesome service!

They did a great job on my lawn mower last year. Now I can't get them to return a call or text.read more

Found them through Yelp while I was looking for a washer repair earlier this year!…read more My washer just randomly stopped working at the beginning of the year, and Baseline Home Maintenance was super quick to come out and help me get it fixed. Pricing seemed reasonable, the technician was in and out in an hour or so, and my washer has been working great ever since! Would highly recommend.

would not recommend Baseline Home Maintenance. I contacted them through Thumbtack and agreed to pay…read morethe $99 diagnostic fee for them to come out and identify the issue with my dishwasher. The problem was a broken latch which I already knew. They then quoted me an additional $262 for the repair. The price seemed high, but I wanted to get the issue resolved, so I agreed to move forward. Keep in mind the part was $18 and he was there for about 15 minutes. Unfortunately, they were unable to fix the dishwasher, even after I was responsible for ordering the replacement part myself. When the repair still did not work, they agreed to only refund $80 of the $362, despite not resolving the issue. Instead, the only solution they offered was to install a brand-new dishwasher, which was not helpful. I am fine paying some money for their time and I was hoping for a fair solution. Overall, I was very disappointed with both the outcome and the lack of accountability when the repair was unsuccessful. I know there are more honest upfront guys out there who are not going to charge you a crazy amount when they can't fix the exact thing you paid them to do. So do yourself a favor and look elsewhere.