One of the most disgusting hotels I've ever stayed at. Stuck here for a work trip and regret every moment of it. Room was dirty and I wiped it down with sanitizer wipes. No smoke/co2 detector in room. Shady guests- something odd going on with some living in rooms and young girls going in and out. Night 3(Tuesday) I was woken by a drunk guest screaming about "trafficking". Police came and removed him. Milk was spoiled at breakfast, limited choices- same horrible sausage or biscuits and gravy each day. This doesn't happen at Marriott or Hiltons. You get what you pay for and I will refuse to come back if my work books this hotel again. Not safe. The greatest surprise each morning of my prison stay was that my car was still intact and in the lot each morning. Very surprised but the sole positive of this nightmare. read more

Quality Inn - No smoke/co2 detector in room - Hotels Near Me - Post Falls, Idaho

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They do not maintain their old property. While there are ample parking spaces, and sufficient rooms, the property is old. The paint scheme is dark, which is not helped by the cheap white fluorescent lights they use. Some of those light bulbs flicker and some don't work. The rooms are adequate, but little things like drains not working, trim not attached, and dirty handprints that I haven't been wiped off the wall detract from the experience. Their breakfast is minimal. They have no pool. They're exercise room has food on the rubber mat beneath the machines. The owners are Indian, and the housekeeping are Korean. This place is one ICE raid away from being closed. One couple that stayed there while I was there complained to the owners and asked for a discount. The owners called Post Falls police on them. All three cars showed up. I got to watch them right the report. I don't think they got their discount. No one should go here and this place should close. read more

Quality Inn - This dirty handprint was on the wall when we checked in and it was there when we checked out. - Hotels Near Me - Post Falls, Idaho

I have a fairly reasonable standard that I expect from a Quality Inn. I am a Platinum Choice Privileges Hotels member and I've stayed in a dozen of different Quality Inn locations and there is a level of quality that I've come to expect from such. This particular location was unfortunately subpar on almost all of them. Let's start with the room itself. It seemed clean and was about the same level of modernization that I would have expected. It had a small, round toilet which makes the restroom a little difficult to navigate for a larger person such as myself. The TV was older than I would have expected but had good channels. The bed was the most uncomfortable hotel mattress that I have ever slept on. The breakfast was a huge letdown. The milk wasn't very cold, the juice seemed very watered down, the biscuits were hard and cold and the gravy had no flavor. The staff was very friendly which is why this hotel gets 3 stars. Room: 2/5 It was enough but terrible mattress and small toilet lose points. Breakfast: 1/5 Yikes. Staff: 5/5 Very friendly! Overall: 8/15 gets rounded to 3/5 read more

This is a decent place to stay with dogs. The night staff is great - the two women who checked me in. The maid staff does a good job cleaning. The bed spread is ugly. Looks like they are renovating the rooms. And painting the walls. One of the ladies who checked me and loved my dogs so much! She got each of them a bowl of water and give them a ton of lovings. The other lady checked me in. My sleep was fine! There were enough plugs in the room to charge my devices. The bedding was fine. The pillows were fine. The soap in the bathroom was nearly empty. The room smells like hand lotion. Not a bad smell maybe it is the carpet cleaner they use. In the morning I asked the man behind the desk. If I could please have a small plastic bag so that I could get some ice. He came back with an enormous brand new trash bag. OK I figured maybe this is all they have. He heard me at the icemaker and then asked me. Oh, did you want a small bag because you wanted to get ice? I laughed and said yes. He left and came back with a small used iceberg. It was not brand new. That was kind of weird. Everything in this hotel gets for used the keys, the sleeves, the keys get used in. Everything. It all gets reused. Even apparently the ice bags. The breakfast was good! The egg container was empty and there were still more than an hour left of breakfast service and nobody was attending to it. But I got sausage and waffles and hot tea. They had a good selection of tea bags too. I took a couple of different kinds of tea for later. Overall, I would stay at this hotel again. Last night I was too tired to make it to. Coeur D'Alene. I think it's only about 20 minutes later down the road. If I had asked to do over again, I would try to do that extra 20 minutes. The other town looks really nice. Having said that , the hotel prices may be a lot more. read more

The bad reviews for this place are a laughable hoot! What do people expect when they book a super cheap budget place lol? But guess what? This place was just fine. It was clean, in a really convenient location, and our mattress and fluffy pillows were a great nights sleep. We used points and cash for a little mom and dad getaway for shopping, and we would come here again. The staff were nice, and the breakfast had hot items and was fresh. I have no problem recommending this place for travelers. It's a basic stay, and safe. read more

Bathroom needed real cleaning. Tub was very dirty, floors needed a deep clean. Dog food and hair behind the door and under the sink. Sink would not drain properly. Hooks for clothing removed. Bed sheet had red stain. Outer curtain was broken so wouldn't close. There is a shade so there was privacy. Breakfast bar was not maintained or manned. So no I would not recommend this place. read more

Room smelled weird, carpet needs vacuuming. Bathroom has mold in shower/tub. Bedding stained.. Desk chair in bad shape. Terrible condition and quality. Never been so dissatisfied with a lodging! read more

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Booked a last minute trip to Silverwood and didn't have many hotel options. Since we would just be at the hotel at night, thought the Quality Inn would suffice. Although the front desk was friendly - the room was disgusting. Dirty sheets (hair / visible dirt or other questionable fresh stains). Obviously, they had not been changed. We called the front desk and he brought up a new set and left - we had had to change them. Carpet is stained and dirty. The entire place is run down and gross. Our room wasn't cleaned the entire three day stay- maybe attributable to COVID, but when we asked the housekeeper for towels, she slammed the door so we couldn't see her in the room across the hall abs didn't respond. I have never paid so much to sleep in what appears to be a by the hour dive off the highway. read more

Do not go to this hotel!! Room was paid before check in and they charged my card almost 400$ now I'm fighting claims for it and I heard the manager bragging about how they ripped me off this was the quality inn in post fall I'd on seltice way read more

Blood in the sink, bites all over body when we left, worst of all... room was non smoking and smelt like someone had just smoked a pack of cigarettes in there! Lady in the front was very nice though, extremely accommodating even though they were booked and couldn't move us. read more

This hotel is not very well run. Several items that should have been done were not. For two days, the coffee machine was broken during breakfast and no alternatives were provided. Also, the toilet tank in my room was loose. I mentioned this to the front desk and they said the manager would call me back to give me a discount off the room charge. To date, no one has contacted me. read more

Disappointed. The managers special offer of 94.99 was not accepted by staff. It says to show the coupon to the owner or an employee to redeem the offer. We were told by staff that we would have to reserve it through Yelp to get this offer (This is not what the coupon states). Also, you cannot reserve the room with this coupon online. We drove to this hotel because of this offer and we were too tired to find another one. We ended up paying $40 more then expected for the room. As a company, you should honor what you put online or it is just a scam. read more

Quality Inn - Hotels Near Me - Post Falls, Idaho

This place is worn out and I suspect housekeeping has given up trying. Our room had several left-behinds that made us seriously question our decision about this place. The dog hair stuck to the desk in some sticky something, the not-so-glow stick bracelet on the floor probably wasn't from a child by the looks of the chair cushion and the lipstick smear on the back of the door. The one shining positive experience was the lovely woman at the front desk who was friendly, helpful and genuinely alarmed when I shared a couple of our room issues. We won't be back, you should keep driving - and I'll probably scratch any quality inn in the future too. read more

They refuse to give us our refundable deposit back. Refund Logan Solomon his $200 deposit and stop pretending you don't know where it went. We will never be back here again. They also have bed bugs and roaches and blood stains. read more

Deplorable!! This place is what Hillary Clinton thinks half of the nation lives like! We've stayed at many 2 star hotels that serve the purpose. Not a luxury resort where you want to hang out but this place is really bad. Should have known when the front desk is not manned by someone. The grounds are not maintained and the carpeting in the lobby is filthy. Our room was on the second floor in the back towards the freeway with no elevator. (Let that sentence sink in!). We parked close the door, gathered our luggage, and discovered that the security card reader was disconnected. We knocked on the door and some random person opened the door for us. Up the stairwell that is also used as storage to the hallway and our room. We are greeted with "that smell". You know that smell of smoke and mold and disinfectant? We said, we can suck it up for a couple nights until I saw the bathroom. Dripping bathtub faucet was the last straw! We are outta here. Now the fun begins. I immediately head back to the front desk to speak with manager Justin. Manager Justin tells me that he will need to get approval from Owners before they refund my credit card for the two night stay but he assured me he would call me when that was complete. When I called back a couple days later Manager Justin said the Owners must have been out of town. I've left a couple more messages for Manager Justin and finally talked with him today, two weeks later, and he told me would call the bank to see why the credit hasn't gone through. Of course he promised he would call me back. I would not recommend this place to anyone except Bill and Hillary (and Monica), Barack and Michelle Obama, or Joe and Dr. Jill Biden. read more

We left as soon as we saw our room. This place was disgusting. I'm calling the BBB and the health department to report this Quality Inn. There was blood on the door, the toilet had shit splattered all over it and the bed wasn't even level. To top it off, the room was freezing and when my wife asked for an extra blanket the staff was rude claiming they didn't have any extras. I asked for a refund for both nights since we did not stay and they won't give me one. read more

We booked this rather last minute for a family trip to Silverwood. Mostly, we needed a place to sleep at night and wouldn't be spending much time on site. The only reason we made our reservation here is because all the other hotels were booked or over $400 a night. (All camp sites booked as well keep that in mind for this area.) When we arrived it looked a bit sketchy and we questioned whether it was a No Tell Motel with hourly rates or really a "Quality" Inn. The staff at the desk were attentive and helpful and I was checked in quickly. One of our key cards didn't work, but I didn't bother to have them fix it. No big deal to me. I checked for bedbugs because I always do and after giving the room a once over it appeared to be clean, just in need of a facelift. The beds were firm, but we prefer firm beds anyway. It was quiet, and served its purpose. I'm giving it a two and a half star rating (I hesitate to give it a 3, but solidly above a 2.) The reasons for my rating are as follows: I know it's been a long year with covid, but seriously, your "hot breakfast" sign and advertising would lead one to believe it was more than just a Jimmy Dean breakfast sandwich that each guest pulls from the refrigerator and warms in the microwave. A stack of blueberry muffins, a pile of apples, and breakfast sandwiches. That was about it. No bananas. No toast. Not even any cereal. No bagels and cream cheese or peanut butter/anything of that nature. You can do better. We've stayed at hotels through covid and this was by far the worst "complimentary breakfast" we've had. We ended up going to Wendy's instead. (Their maple bacon chicken sandwich was pretty darn tasty.) Little maintenance and housekeeping issues. Stains on the carpet don't look that great. It costs the same amount to replace a lightbulb with another lightbulb of the same color for consistency. Show you care about things. It goes a long ways. The door at the end of the hallway leading outside had a sign that said it wasn't working with the key card. I had my arms full and the card was already out so I tried it anyway. It worked just fine. So why the sign? Again, overall it wasn't great, but it served a purpose. Would I stay here again? If I have a reasonable alternative option, probably not. If it's the last place under $200/night and I'm passing through town? I might save the $200 and sleep in my car. read more

I was very disappointed with my stay here. The smell when entering the room was bad, like cheap perfume. I am allergic to these scents. The room was dirty. There were several large stains in the carpet, a large stain on the bed skirt. The electrical switches had not been cleaned. The window frame was very dirty. The toilet seat was loose and wobbly. The bathroom floor was dirty. This room was over priced in my opinion. I contacted the manager about these issues, I have gotten no help from him. He said he would contact the owners, have not heard from them. I would not recommend this mote. read more

So pleased with the warm welcome we received from the man at the front desk. We arrived around 8 pm on a Friday after about 6 hours on the road, he told us there was hot homemade chicken noodle soup and fresh peanut butter cookies in the breakfast area. (Both were amazing) they also had iced waters and 80's music playing in the lobby. This man (Assistant Manager) knows customer service. We will be coming to this hotel when we travel thru simply because of his attention to detail. It's all in the little things. Room was clean. Everything worked fine and we noticed they have flavored coffee creamers for our morning. We're set! read more

It's right next to the freeway, but you most likely won't hear any traffic noise. the place is well insulated against noise (we were on the freeway end of the building). the place shows its age around the edges a bit (mirror trim problems, water pressure fell off HORRIBLY in the morning hours..) just little stuff. while the water pressure was very low the amount of hot water was not lacking. even though the place might show its age a bit it was spot on clean. the only other real issue is not enough power outlets (the ones in the lamps were mostly wore out). breakfast items were NOT gluten-free friendly but plentiful. coffee, tea, cocoa, OJ and apple juice all plentiful. when we first checked in at 3:00 on a Wednesday afternoon there was no one at the desk. once the attendant saw us we were taken care of promptly. other than that one "incident" there was always staff at the counter when we walked through. read more

We made reservations for one night during a recent trip to Silverwood. Check in time was not exactly convenient with 3 tired kids. After the 20 minute process we got to our room and the smell was off-putting to say the least. Even the two naturally smelly teenage boys were surprised with the odor of the room. Fast forward to morning, I went downstairs for the continental breakfast and had my choice of three sausage links and a cold pot of gravy to put on a biscuit. I settled on two links and a cup of yogurt, which I noticed had a partially opened tinfoil lid when I got back to the room. Long story short, we could not get out of there fast enough. Do not recommend even for a quick stay. We thought for the $205/night it would've been at least an acceptable experience. Only plus is that it's a 30 minute drive from Silverwood, but we will be traveling further next time and hopefully find a more suitable place to stay. read more

Front desk was very helpful and nice! But the the room wasn't really comfortable, the beds were extremely uncomfortable and you'll definitely regret sleeping on it in the morning. The bedding wasn't in good condition and the whole hallway smelled like cigarette smoke. read more

I stayed here a month ago while on vacation to Silverwood. The maid service is horrible! Upon walking into the room the top cover on the bed was filthy with what appeared to be blood stains. Disgusted, I let the front desk know. They did not have any clean top covers available and there isn't maid service in the evening. I stripped the top cover off, only to find that the entire bedding had blood stains with hair on the sheets and pillow cases. I went to the front desk again. This time the front desk clerk came and changed my bedding for me. There wasn't much for breakfast in the mornings. They were out of most ingredients and items. For example, bagels with no cream cheese, waffles but not syrup, and nothing even remotely healthy. I will never stay at this hotel again! read more

Spend more. Seriously, spend more down the road if you're traveling to Silverwood or just passing through... here's why I think you should: Cons: Dirty - when walking down the hall and up the stairs there is visible dirt along the edges... not too bad right? But then in the room there is visible debris along the edges of the room and along the bed and beside the bed... even found a pair of sunglasses! The bathroom had hair in the tub and on the floor and the toilet seat was not attached... a surprise to my kids! Ours friends that were staying across the hall said their room was also dirty and they had an extra surprise... poop in the toilet! May explain the smell of urine in our room and theirs? Breakfast- limited food. Fruit option was blackened bananas. Out of oatmeal packets, clumps of food left on the tables, counters, floor until it was time to close up breakfast. Not a huge deal because guests should be cleaning up after themselves but I've stayed where they clean as they go so that people that come after them don't need to do it. Staff- they try.... sort of. They are just doing their job. But they have no interest in their job. It's a punch in, punch out kind of attitude. When we voiced our concerns the manager said she had fired the person who had cleaned our room... but what about the rest of the place? She did take 25$ off our bill. Cost- 2 nights for 375$ and some change. That's the worst part. I don't mind paying for what I get but at that price I do expect a clean place, staff that is friendly with at least an extra pillow when I ask for one... I did and they said they didn't have any. Pros: Doma coffee place 1.4 miles down the road. read more

This was definitely a motel that was on the edge of divey. Especially for $125 per night. If this was 10 years ago, it would have been about a $35 per night place. The bedspread was stained, the fridge hadn't been cleaned in awhile and had old dripped food and spills in it. The bathroom was clean. The carpet felt a little stiff under my toes like it had not been cleaned for awhile. The breakfast was good. I really marked it down because it was overpriced and just this side of rundown and for the stains on the bedspread and the dirty fridge. read more

Oh Comfort Inn- You upset me. We tried to use our Yelp check-in discount but you wouldn't giove it to us, saying that each Comfort Inn is individually owned and you knew nothing of Yelp...Sigh. We actually reserved a second room because of a snorer (she who's name shall not be spoken) and still nothing other than an explaination that this is your tourist season and you don't offer discounts during that time. Yes, we were there for the Ironman, isn't that enough torture?! Haha kidding. The rooms were great though- very clean and quiet which is what I really want in addition to price. There was a free breakfast daily which had the standard food but also some cool old waffle maker with cinnamon and another type of waffle batter. Score! I just ate the fresh banana and a piece of toast though. read more

We pulled into the parking lot to try to find a place to stay and it looks full and EVERY SINGLE hotel we had called on the way was totally booked. Someone comes out and asks if we are having problems and we say we are looking for a place to say and they say they have a room. So we park and go inside. When I ask how much the room is he says it is $249, and all the other hotels are booked because of an iron man race and a basketball tournament from Moses Lake to Kellogg at the very least. I say I can't afford that and he goes down to $180 and we walk outside to call around. As I am on the phone he interrupts us to say his manager said he could go down to $150 I tell him we will think about it and we decide to try our luck elsewhere. I understand supple and demand but this was a bit crazy and I felt that guy was a bit rude in his "I am your only hope" attitude. We ended up saving our money sleeping at a rest area (with a lot of other stranded travelers) and getting back home much earlier anyways which is fine by me. read more

Stayed here because it was late, dark, needed to rest to continue to Seattle. Front desk staff friendly, gave us a discount on the nightly rate without a discount card. :) the room was nice, big, clean. Woke up to a continental bf - fresh waffles, biscuits and gravy, coffee, tea, muffins, cinnamon rolls, fruit... It was very nice. Check out was fast, easy. Very pleasant experience. Just off 90E/W, jumped right back on in the morning with ease. No complaints. read more

Quality Inn - Area of continental breakfast - Hotels Near Me - Post Falls, Idaho

Recently I stayed at the Comfort Inn in Post Falls during a family affair. The staff was more than helpful; giving us directions, helping us order food, etc as well as keeping the common areas stocked with fresh baked cookies and do it yourself waffles. They made my families stay a whole lot easier. The experience totally changed my mind about Comfort Inns. Thank you again for all your help Post Falls Staff! read more

WiFi didn't work, no shower curtain in the shower, screen on the window so bent up we couldn't open the window, TV had issues. All this for over $100 for the night. Would not recommend this hotel at all. read more

The place was old and needs repair but honestly you get what you pay for it was decent, I slept well and was gone in a few day.. I would stay again read more

Easy checkin, local deals, quiet and courteous guests. Continental breakfast with the works. What would make this a 5 star. The addition of a pool! Always a good trip and stay at the Quality Inn! read more

Place is run down. Not very clean. Staff has a poor attitude. If you want a nice place stay away it is over priced. If it was priced like a motel 6 you would expect poor service and a mediocre room. Avoid this dump. read more

I booked and paid for one room thinking this was the hotel my friends had booked. We went in and found out that there was another hotel with very similar name nearby, which my friends had booked their rooms. The front desk told me that she would cancel my reservation and refund my money and I could go ahead and get a room from that other hotel to be with my friends. I did that and guess what? They will not honor what they promised to do and I ended up paying twice for my stay. No negotiation with the person answered my call and the manager refused to talk. Don't book this hotel. Stay away. read more

We have stayed at this hotel before and had no problems. However, we showed up today and was informed there was no hot breakfast that they advertised. I understand with Covid, but am surprised they didn't let us know. It's one of the main reasons we stay here. When we got to our non smoking room, it smelled like cigarettes. The refrigerator had some type of moldy tray inside. The shower squired water all over and was a huge mess. My boyfriend and his kids are in the room next door and they have no power for the TV, a broken toilet, tons of dust and dirt all over and the bed sinks. I won't be staying here again! read more

Nasty. Black hairs on floor and towels and toilet seat. Dirty carpet. Had to ask for room to be cleaned and bed made. Told manager and she wouldn't even look at us. Filthy place. Never staying there ever read more

Convenient location. Good parking. A welcoming lobby. Coffee and other goodies provided all day. Breakfast attendant not really very present and food and supplies always in diminishing quantities. A mass of cigarette butts laying on a back porch area refusing to be swept up days on end and door Card would not permit entry there. Accessible room illegal and dangerous with no roll in shower and a dangerous -- about ready to collapse, portable shower chair in a tub that a paraplegic must lift their legs over somehow to enter. Absolutely does not meet ADA standards. Management not on top of things. read more

! ! !ZERO STARS! ! !STAY FAR FAR AWAY! ! ! DONT WASTE GOOD MONEY HERE! This place was absolutely filthy! When I brought the issue up to the front desk the next day I was confronted with rudeness and prejudice. The middle aged woman gave me an immediate attitude once I asked if the manager was going to be in so I could speak about the cleanliness of the room. She then proceeded to go toe to toe with me about why I didn't say anything sooner and trying to put the blame on me somehow for not noticing how filthy the room was until the next day. I could tell if I continue this conversation with this woman it would only be able to bolster her fabrications against our conversation in my intentions. An hour later when I let my dogs out to the restroom she very rudely told me that that she was looking at my account and realized that my two dogs were not on the account, Simple fix right. Not with this lady! I told her I did not want to speak with her she was very unprofessional and very rude and if there was any question or any concern or any other money that need to be put down to have a manager call me. I went back to my room and thought nothing of it. Then I find out that chickenshit woman fabricated and lied to her manager saying that I was being argumentative at the point of violence with her! They communicated with my wife to tell me that They were kicking me out by 7 PM that day. I had already paid for a week in advance and was out here for business and going to stay for a month total. I am a custom jeweler and pride myself on my professionalism. This place was filthy, trashy, unprofessional, extremely bad management, incompetent, uneducated, rude beyond belief and completely unacceptable way of doing business. They had way too many rooms available and open for them not to be able to keep their rooms clean. It is not the guest job nor is it his problem. Just do your jobs assholes. I HIGHLY RECOMMEND THE RODEWAY INN. BIGGER ROOMS, BETTER STAFF, EXTREMELY CLEAN, MICROWAVE, FRIDGE AND ITS $10 CHEAPER! read more

Originally when I checked the place out and spoke with a desk gal and the owner it seemed like a a great place for my guests. Little did I know that the manager/owner set my block of rooms for guests coming in from out of town for the wrong date. So when I went to correct the date after finding out from guests that they couldn't not reserve the rooms, I was greeted with frustration and a desk gal who listed off EVERY single person registered to stay that weekend even though I tried to stop her. After that I hoped we had everything worked out...nope. Every single guest of mine had issues in one way or another. All of them were told that there were taking the last room so they would have to pay double to three times the price! Plus, one of their rooms was dirty upon check-in! It was a lot of unnecessary hassle for my guests to finally check in at the price honored and to get the dirty room cleaned. The desk gal was also rude and fairly unprofessional towards my guests as well. We were all extremely frustrated and disappointed in the whole situation. read more

I was so happy with my stay. All the staff was great. David rich and especially Nicki. The rooms were clean and big. The room also comes with a membership to the local gym. They truly go out of the way. read more