Great happy hour and everything we've tried has been very good. The best clam chowder in town!!read more

Comfy, cozy, had 2 great nights' sleep in the Dora Suite. So many nice amenities, too, like Peets…read morecoffee in room (several varieties of tea, also) and biscotti, and a jetted tub for luxurious soaking. Your charming hosts are very detail oriented and take the best care of their guests!

I brought my wife to Spokane on a business trip here and we decided to make a romantic weekend out…read moreof it complete with the Bed and Breakfast. This was a wonderful choice. This beautifully restored Victorian Mansion was our best B&B experience yet. The room are tastefully decorated in Victorian antiques. Everything from the claw-footed tub in the bathroom to the ornate chandelier in the dining room made us feel like we had stepped back in time. We would love to come back for one of their Victorian high teas. Every course of the full service breakfast was delicious, especially the dutch babies. The staff was great. Heather, the daughter of the owner, is an excellent cook. She made us feel comfortable and welcome. Looking forward to staying here again.

We scheduled an event here, paying with 3 separate checks. We were told the deposit was refundable…read more Then, after paying were were told there was a tax on the deposit. We had asked about it several times before, and the amount were were told hadn't changed, nor had it included tax. Their website didn't (and still doesn't) include the tax. When we called the event off, one of the parties received $800 (50% of the total, but $200 more than their deposit) and the other two parties received nothing. Denise (in charge of the mansion events) told us only half of the deposit was refundable. It has now been months, and I still don't have my share back, and the other party only got $200 back from the extra $200 they were sent. Don't trust these people under any circumstances. They deceive, lie, and won't even refund people that write them checks.

i just spent the weekend in this lovely home - my location fell trhough for a shower and i was…read morefreaking out - not only did they give me an amazing apartment that i could cook , live in with my puppy but they offered me the art gallery and the front porch - amazing this is the best location, people that run the location etc that i have ever stayed in in spokane let alone anywhere in washington -- i would stay there again in a second and can't wait to go back :) thank you for saving my butt and being the most amazing host and hostess ever!

I feel bad that I had to cancel my booking before even getting a chance to stay in this lovely…read moreplace, but I want to underscore the excellent service I got from the proprietors in arranging the booking. They were very open about the available space and what they could and could not provide, and went out of their way to discover and accommodate my needs and preferences. This is a beautiful place with service to rival any hotel and a level of comfort and homeyness not to be soon forgot. Thank you!

So we stayed at hotel ruby on thursday.April 9th we booked the only room that was on the ground…read morefloor what they call the presidential suite.It was not really a suite and far from presidential. the room came appointed with a double set of ear plugs that should have been my first indicator. There were dirty napkins and swiss sauce pockets left in the drawers of the wet bar.Slash kitchen net situation.The suite was not a suite.The room was one big room, not separated by anything.Except a couch that separated the sleeping area to the sitting area, the couch was.I'm comfortable pillows, worn pink chipping.The floors were dingy looking like someone had just put lipstick on a pig. the room was located basically almost in the parking lot of this hotel room, which, by the way locks up at night and the front desk staff did not give us the code to get back in after.We came back rather late from a comedy show.Event at the bing theater With no phone number to reach anybody, we ended up, my husband had to climb through the gate to open it. So that we could gain access to our room, which may or may not have been a blessing.Being the fact that it was extremely loud.Carl arms went off all throughout the night and the more early morning car door slamming.Honking people outside being extremely loud.There was absolutely no way to make the room quieter.There was zero soundproofing attributed to that room They did give you a complimentary breakfast.However, it was limited to about four items.They did comp, you two free wine or beer beverages at their on site bar, which was extremely small.The waitress was pleasant, she was doing her job.Did she go over the top to make you feel welcome no, not really. She's served drinks. And that was about it. Would I ever recommend renting this place? No, if you have a lot of bags, or you find stairs challenging. This is not the place for you, they do not have an elevator and renting the presidential suite. Don't waste your money or your time. Or you're hearing or your sleep? Schedule, because you will gain none of those things. Also, the amenities in the room were not great. The products that they leave you to use were not high. End by any stretch of the imagination. Did they have some cute quirky artwork? And such sure, did it make up for it absolutely not. They should have invested more in the property and the quality of the sheets soundproofing than they did. A mural of The Beatles. Thank you so much.

1 Star - Predatory Fees, Religious Discrimination, Zero Accountability…read moreHotel Ruby in Spokane charged me a $22 "entertainment fee" -- a thinly veiled alcohol charge from their bar -- without disclosing it anywhere in my reservation. When I checked in and explicitly told the front desk agent that I do not drink alcohol for religious reasons and would not accept the charge, he looked me in the eye and told me it was policy. End of discussion. That's not policy. That's forcing a charge on a guest for something they don't want, didn't use, and objected to on religious grounds. I then contacted Expedia three separate times to dispute the charge. Three times. Each agent offered sympathy, vague promises to "email the property manager," and one even tried to buy my silence with a $50 credit toward a future booking -- as if I'd ever book through them again after this. No refund was issued. No one took responsibility. Expedia's final answer was essentially: the hotel won't budge, so good luck. Let's be clear, Expedia failed to disclose mandatory fees at the time of booking, failed to advocate for their customer, and then had the audacity to suggest I use a discount credit on a future reservation. There won't be one. This isn't a misunderstanding. It's deceptive billing, and both Hotel Ruby and Expedia own it equally. Stay somewhere that respects its guests. Additionally, the sink was clogged in my first room. The maintenance individual was kind and suggested to the front desk agent that I would need another room because the clog was a deeper issue that he would need to fix and he suggested I get part of my stay comped, but the rude front desk person completely ignored that.

Started off rocky, AC in room wouldn't work, was provided broken pack 'n play but quickly was…read morebrought a replacement. Hotel maintenance was in our room for about a half hour fixing it, we were offered another room but didn't want to move everything we had already unpacked. Maintenance man was very nice, however, came knocking loudly on our door at 8:45pm and talking very loudly asking if he left his tools in our room, not a big deal outside of the fact we had just got our two year old to sleep and he almost woke him up. All staff we have encountered have been very nice and helpful, Sara was great on helping us with an upgrade and get checked in early, both gentleman working the evening bistro were also very welcoming. The laundry/business center worked out great as our family had been traveling for almost a week and needed to do some laundry. Aside from the facility itself being outdated in some regards, beds a bit too firm, all around would stay again due to staff who have been very friendly, hotel itself was also in a great location.

Check in was easy! Clean room & friendly, helpful staff! The location is spot on if you attend…read moreevents at either the Spokane Convention Center or Spokane Arena. Both are easy walking distance. The Riverwalk park is also right there. Bonus: Oxford has free parking for guests! Our suite was spacious and included a mini fridge and microwave. We were also offered a complimentary beverage at the bar in the hotel. The breakfast included was much better than the other hotels that offer.

had a great stay at the Steam Plant Hotel. The check-in process was quick and easy, and the $5…read moreparking was very convenient. They have a covered parking area down the ramp that connects directly to the elevator, which made unloading luggage simple, and there's also an uncovered upper lot if you prefer that. Our room was clean and comfortable, and the bathroom was surprisingly spacious. Unfortunately the road noise was audible and one of us didn't sleep well. They offer free breakfast across the street at Rosie's Diner, which was a nice perk. Overall, it was a great experience and I'd definitely stay here again.

We stayed one night at the Steam Plant Hotel while in Spokane. The only complaint we had was the…read moremajor divot in the middle of the king bed. Roll into that and you're going to have a hard time rolling out of it. That said, if train noises bother you, you will not want to stay here. We were on the 3rd floor and the train runs on the same level across the parking lot. I like city noises when I sleep, so I found it comforting. But if train noises bother you, you won't enjoy it despite the ear plugs they provide. I appreciated the room size, the water pressure and the mini refrigerator/freezer and microwave in the room. The wifi worked perfectly well. The continental breakfast included microwavable biscuits with sausage and egg and multiple yogurts all of which I found acceptable. The parking lot was lit and in eyesight of our room. It was easy walking distance to the River Park area as well as many other restaurants. I felt perfectly safe there. I would have no issues staying here the next time we are in Spokane.

I had bad experience with La Quinta in another state before so I wasn't expecting that much when we…read morebook this hotel. This La Quinta, I think, is fairly new, hence the slightly-higher-than-usual rates. But I think it's all worth it. Everything is clean in the room, and the whole hotel in general. There are also plenty of stores and restaurants nearby so that's a plus. Would definitely recommend or consider staying again in the future, if ever we stop by Spokane again. P.S. We appreciate their warm welcome for military. They provided two bottles of water, snacks and a sweet note.

Rolled in late with dogs and were treated great at the front desk. Room was nice and there were…read moregood spots to walk the dogs. Would stay here again if I was in the area.

Had an excellent experience at the DoubleTree by Hilton in Spokane. We needed some extra help as…read moreone of us uses a walker. The entire staff was so helpful. Juliet was the desk clerk that was on staff when we checked out. I had a bit of an issue with the parking fees and without blinking an eye, she took care of it in a professional and caring way. We had an exceptional server in Spencer's as well. We will be back!

We called ahead because we had hit a snag and Shelby answered, was very kind and clear about our…read moreoptions. Our room is amazing and the front desk was very responsive with help in borrowing an item. Great staff and location! Highly recommend

Stayed here recently and would stay again…read more I have stayed at the Hampton nearby multiple times but decided to stay here when in Spokane because it was 2/3 of the price of the Hampton for a similar setup (2 queen). Positives: Has free parking, it's clean, reasonably quiet, and provided a good night's sleep. Negatives: It's a little tired and worn, and the bed wasn't as comfortable as I would've liked. But it worked. Note if you're staying here in Sept/Oct of 2025, there's horrific road construction and you can only approach the hotel from one very specific road to the east. Google and Apple Maps will both try to take you down two roads that are currently both closed and are likely to be for some time. Give yourself adequate time to find the hotel on your own, as navigation doesn't work. I'd still stay here again given the price.

Madison Inn is dog friendly. We had our grand dog Golden Retriever for an extra $25/night…read more Apparently, Ruby Hospitality took over in November 2023. The place is simple and hasn't been renovated. The room, bathroom, and towels were clean. They even had a microbe and mini refrigerator in the room. Our room was spacious. The staff is friendly and helpful. A complimentary breakfast is available from 6-9 am. They offered make your own waffles, bagels, toast, juices, coffee, instant oatmeal, apples, bananas, cheese omelet, breakfast sausage, potatoes, grits, gravy, biscuits, cold cereal, packaged muffins, yogurt, and milk. Parking is free and the area was safe. The hotel is used by many guests accessing the nearby Scared Hearts Hospital so apparently there is a "medical" rate. At &115/night plus the fee for our grand dog, I'd say it was a deal.

This hotel is old and really run down and I wouldn't stay here again. The girl at the front desk…read morewas very nice and helpful and our room was clean, except for the toilet which looked like it hadn't been cleaned in weeks. The elevator sounds like it's going to break down any second and everything in the halls just looks old and dingy.

This is the worst hotel I have ever stayed at. First the women at the front desk were so rude and…read morevery unhelpful. I wanted to talk to the manager and she told me he was out of town, but didn't want to help with what had just happened. I was in my room on the second floor outside on the balcony smoking, which I didn't know there was no smoking on the balcony, I walked in my room and there was a strange guy who worked there standing in my door way. He didn't knock, just let himself in, so when I went to complain they told me that the manager would be back in town four days later. It is not worth the price they are charging, the rooms are dirty, and just runned down. The whole place is gross.