Nice friendly welcome. Clean rooms. Cocktails hour and appetizers. Nice breakfast. Near I-90…read more Stairwells need others real professional clean or re carpet. My only cringe was the soiled stairwell carpet. It just plain looks bad in contrast to all else that is sparkling.

So long trip across the USA, staying at a few Hamptons, this one is not what you might expect, more…read morelike an actual Hilton or the old Doubletree, however nicely maintained rooms wall papered , yes wall papered , nice bedding and clean. Pleasant surprise .

Booked using points…read more Within about 20 minutes of arrival my card declined $64 and changed twice. There weren't supposed to be any charges as it was done through points. I chose this hotel specifically because they have an indoor pool. My 3 boys and I show up on Saturday 27th and check in. Finding out the pool's heater is broken so it's cold. Ok, not a huge deal. The staff at the counter was nice. The room was good, no issues. HOWEVER... Went to the lobby Sunday morning for breakfast. No good cereal. Only waffle batter to make waffles. Then I see a lady come out to put french toast in the display... so I'm waiting with my kids... this disgusting person , with NO gloves... grabs and places french toast in the display, with her BARE hands!!! We just left and got mcdonalds breakfast burritos.

Bathroom door would not shut completely. Appeared that door had been replaced but not cut or hung…read moreappropriately. Room smelled like animal urine. Frayed electrical cords for alarm clock that was plugged in. And the icing on the cake was getting woke up at 830 am by construction wo4kers replacing siding outside our bedroom window. Would have requested a different room had we known. Tried to speak to a manager but no manager was on site and two days later and no call. DO NOT RECOMMEND.

My granddaughter and I were evacuated from our home in Spokane, WA during the Old Trails fire and…read morespent 7 nights at the Red Lion Inn Templins in Post falls. We have 2 cats and we're having a problem finding a hotel that would take them. The Red Lion Inn Templins in Post Falls allowed us to bring them and didn't charge an extra fee. They also gave us a discount on our room since we were affected by the fires. The whole staff was wonderful and very accommodating. The rooms were clean and the beds were comfy. The food at the restaurant was good and it was nice to be able to walk around the river when you wanted to get out of the room. There were a lot of people staying at the hotel from Spokane who had to leave their homes. Everyone I talked to was blown away by how great everyone who worked there treated us. A special thanks to Nataya who checked us in the first night. It was pretty crazy with all the people that showed up at the same time but she handled it great and was very kind and professional. Also want to give a shout out to Conrad who was our server at the restaurant. We really enjoyed visiting with him and, like everyone else there, he was very kind and welcoming. We highly recommend staying at this hotel.

In house restaurant closed most if open hours , closed early on sunday at 8:13 , head person in…read morerestaurant stated they closed warly due to lack of business, and that ge was having cocktail hour for his employees, hmmmm, hotel liability insurance? Room was not clean , old fixtures and unpainted surfaces, dirty stained carpet, outside patio area was bird poop and dirt, windows couldn't see thru due to stains . No coffee in rooms , bathroom sink plugged up

We travel a lot and we will look forward to staying here again…read more Chrystal was a sweetheart, handling a special request like a pro. Excellent hotel, clean and well maintained. We travel a lot and we will look forward to staying here again.

Absolutely unacceptable experience. We booked this hotel while evacuating our home because of a…read morewildfire, after spending hours trying to find any room available. When we arrived, we were told our reserved room was no longer available because it hadn't been cleaned and there was no housekeeping staff to clean it. We offered to clean the room ourselves. We didn't care if it wasn't perfect. We had just evacuated our home and simply needed a safe place to sleep. The hotel refused without giving any explanation and made no effort to find a solution or help us in any way. To make matters worse, they acted like they were doing us a favor by refunding the room. Refunding a room you can't provide isn't exceptional customer service. It's the bare minimum. During an emergency, when people have lost access to their homes and every hotel in the area is full, a little compassion and problem-solving would have gone a long way. Instead, we were left with nowhere to stay. I sincerely hope no one else has to experience this level of indifference during a crisis.

The Blackwell Hotel was a beautiful venue for our wedding and exceeded our expectations. The…read moregrounds and event spaces created the perfect backdrop for our celebration, and our guests had a wonderful experience. The rooms were spacious, comfortable, and provided plenty of space for our family and guests to relax and get ready for the big day. The entire process was smooth from start to finish, and Jennifer was great to work with throughout planning. We are so happy we chose The Blackwell Hotel and would highly recommend it to anyone looking for a stunning wedding venue.

First, I will start with the lovely staff, there was a little bit of a mixup with our reservation,…read morebut they worked tirelessly to make it right. They are very quick to communicate and on top of everything! The house itself is absolutely stunning with incredible detail blending historic details with modern amenities. The rooms are beautiful and inviting. The main area is ready to host any event and well laid out. Speaking of events, their expert team was setting up for an indoor wedding and it was so beautiful. There are extras such as a pool table, games and a hot tub; all ready for their guests to enjoy. The breakfast offered a variety of breakfast items, meeting the needs of any picky eater. I highly recommend The Blackwell for your stay and even though we are local to it, are planning our next stay!

This small BnB was a delight! It's a bit tricky driving up as it's a twisty mountain road and the…read morepavement ends about halfway up the mountain, but the unpaved section was very well maintained and my rental sedan had no issues with it. The view from the HUGE porch is lovely. There's tons of common "hang out" space both inside and out. If you play the piano or a string instrument there are instruments for use and that use is encouraged. There are a few friendly cats on the property. I stayed in a room with a shared bathroom (shared with a couple in the next room) and there was never an issue. The bathroom had sinks with toilet and shower in a separate area with a door, so you could brush teeth while someone was showering with no issue. An extra half bath downstairs was helpful too. The decor was eclectic and fun and always something to look at. (One of the owners designed and created most of it himself.) There's wine out in the afternoon/evening and a lovely coffee and tea bar that's VERY well stocked. Breakfast had two time options and is served in individual servings and, in our case, a platter if fruit to pass. The breakfast was a cinnamon roll bread pudding and a veggie and potato frittata with sliced melon on the side. It was delicious and I enjoyed chatting with the other guests over the meal. Beds were comfy and wifi was solid. (I stayed in the three twins room - be aware that the third twin is lifted above the closet and entryway, so it may be cramped for a larger person.) I truly enjoyed my short stay here and will definitely visit again if I'm in the area!

If you want to be pampered in a place that is funky beautiful, this is the place. The moment we…read morewalked in , we were greeted by Sandy, who treated us as though we were her first guests. I have traveled around the world and stayed in fancier places but the feeling you get from this place is awesome. As an artist , I enjoyed David's, art which hangs on the walls and ceiling . He is also an accomplished sculptor. The decor is homey with artistic touches everywhere. The breakfast was outstanding. There is a huge book library with films and games. One of the best B&B where we've stayed. Dave and Karole

Amazing stay experience at SpringHill Suites by Marriott in Coeur d'Alene. Every single staff…read moremember I came in contact with (front desk, housekeeping, and management) were all extremely courteous and accommodating. I was there for business, my teammates and I had to spend most of our time in meetings the SpringHill Suites team ensured we were as comfortable as possible. The rooms were spacious, clean, modernized, and very comfortable. I would stay again, and highly recommend.

We left after one night of a two-night stay due to a serious concern about possible insect exposure…read morein our room. I woke up after our first night with numerous unexplained bites across my leg that were not there previously. We immediately photographed them and brought the issue to hotel management. To management's credit, they took the concern seriously enough to have us check out, leave the room completely untouched, and schedule Ecolab Pest Control to professionally inspect the room for bed bugs, fleas, and other possible pests. However, despite us vacating the hotel entirely after one night because we were not comfortable keeping our family in the room, management has told us that they will not refund the 52,000 Marriott Bonvoy points used for that night unless Ecolab subsequently finds evidence of bugs. That's where I strongly disagree with how this has been handled. We aren't claiming to know definitively what caused the bites--that's precisely why a professional inspection is being conducted. But we woke up with a documented issue, immediately reported it, and made the decision to leave rather than expose our family to another night of a potential pest problem. I don't believe a guest should have to prove which insect caused visible bites before a hotel appropriately remedies an experience serious enough that the room itself is being preserved for a professional pest inspection. We are longtime and loyal Marriott customers and expected a much more guest-focused resolution. I will update this review when Ecolab completes its inspection and when Marriott makes its final determination regarding our refund.

My wife and I spent a night in August here while driving west to Seattle. We chose this hotel…read moremainly because it had pull-through parking for our car and trailer, plus bonus Tesla EV chargers. Our room with a king-size bed was comfortable and quiet. The hotel sits by the noisy interstate, but we didn't notice once inside. For dinner, we grabbed a carryout pizza from just down the road. The hotel's full-size bar sold bottles of wine and gave us glasses to use in our room. The big surprise for us was their included breakfast buffet. It was huge, with an omelet and waffle station, all kinds of breakfast sides, breads, fruits, yogurts, etc. We each enjoyed a fresh omelet before heading back out on the road.

The staff was very friendly and the food at the restaurant was decent…read more I was in a king sized room for a work convention. The bed is hard as a rock but the pillows were decent. The ac/heater made really weird noises. Walls are paper thin. My room smelled like cat pee. My room never got cleaned. I was not told if I had to make a special request or not to get daily cleaning so I assumed as long as I did not have the privacy sign on the door, it would be fine. At least restock the toiletries. The shampoo and conditioner bottles are the tiniest things on the planet and are good for only one use. I asked others in the convention if they got their rooms cleaned and everyone that I spoke to, that did not have a privacy sign, said theirs were cleaned at least once and they didn't ask for it. Also, the toilet is almost all the way to the floor. My knees are almost to my chest sitting down. I'm hoping the next time we do a convention in Coeur D'Alene, it's at a different hotel.

I wanted to provide an update to my stays. So far, I've stayed 3 times in 2026 and have another…read moretrip planned next month! April 2026- We had a Lakeview double with fireplace. Our stay was 4 nights and we booked several experiences for our time there. The first was a 90 minute massage. The massage room overlooks the marina and is beautiful. The massage itself was just okay. He asked the area he should concentrate and actually that area felt the least attended to. However, it was still very relaxing. My friend and I also booked "Hot winter night" at the infinity pool. This was so much fun as they have an adult hour and lucky for us the center above the pool was hosting prom. Yep- we got our dancing queen on. Might have annoyed the cute couples around us, but a girl's gotta dance! We also booked the "Floating in Frequency" on that Sunday morning. It was a small class and we drifted comfortably around the pool to the sound bowls. Highly recommend! Food is great at the resort and Beverly's "Lakeview Menu" is a great deal. Available until 5:30 each day, you get a 3 course meal for $29.99 with an optional wine pairing for $24.95. We had a window view and got to know the local geese (guarding their nests along the edge) June 2026- Had another friend in town and of course wanted her to experience this resort. We stayed 4 nights in Lake Tower and this time had a west facing view which had beautiful sunsets. The outdoor pool had opened, but we only visited once as it was windy and cold. Instead, we booked a "Girl's escape package" This included massages for both, lunch, and a pedicure. We had a great time. July 4th weekend 2026- This was a last minute book for us, and if we planned ahead would have gone for Lake Tower. However, we were pleasantly surprised at our view of the fireworks from the Park Tower Marina room (stay was 3 nights). This was probably the best for us since we had our dog Luna. It didn't have a balcony, so better for her not to hear the load booms. We spent a day at the infinity pool (rented a beach cabana) and ate dinner early. Then spent the time in the room waiting away for the crowds. The show was amazing and I've never been so close to fireworks with such an amazing view. We had an amazing time!

Coeur d Alene Resort is a beautiful resort. A place of ever changing beauty. There are a multitude…read moreof things to do here. This is our favorite peaceful relaxing spot. We love it here. Making several trips a year here.

Nice and clean room in a great location. We were able to walk to every place we wanted to visit in…read moreCoeur d'Alene. Comfortable bed. Good shower with a high shower head and good power. Quiet area and we didn't hear any noise from the neighbors. Air conditioning is a little loud and there is no available ice machine.

Jen the owner is prompt and polite with communication. The other "C's" that apply to a stay here…read moreare clean, cost-effective, and most of all, convenient. Literally a few blocks from anywhere you want to go. Nice little grocery store, liquor store, and coffee place nearly right across street. The things that could be improved or addressed - mostly for an extended 4 night stay - are having a dresser or small table in the room. There's literally no place to store/stack things. There is no daily linen or towel service. This is impt to note bc if you do any walking/hiking in the area, you will get dirty. We didn't realize how much so until our first day when we placed a backpack on the bed. THAT said, Jen did have our bedsheets changed out so kudos to her!