We loved this hotel and the friendly staff. The gal that checked us in was just a doll. She even…read morechecked in with us during the free dinner to ask how we liked the pool. We did like the pool and the large hot tub. It was so nice after a long drive. Free food is always a plus, dinner was tasty, breakfast was plentiful. We are actually coming back very soon and looking forward to it. The hotel was clean and quiet. This was our first stay at any Drury hotel. I will be looking into other locations as we travel.

This Drury Inn is our favorite one of all.It has the look and feel of a 5 star hotel from the…read moreimpressive reception area to the massive room which is spotless with very comfortable bedding. We have never stayed at any other hotel that provides complimentary drinks and dinner in the evening.The breakfast is also very good. We will be returning to this hotel on our long road trips from Michigan to Texas in the future.

The service from the front desk staff, to the night desk to breakfast crew and then ended with the…read morecleaning crew were the best I have experienced! Friendly and fun but not over the top. Everyone seemed happy and to be enjoying their jobs. We felt pampered and cared for which was so nice! Breakfast had a good variety of items and restocked well. Coffee was fresh and good. Rooms had good floor space and the remodel is very comfortable. Beds and pillows were great. Walk in shower is spacious with good water pressure.

I booked on the first party website (NOT Hotels.com or similar sites). I was sent a confirmation…read more When I arrived to check in, they told me flatly they would not check me in because I live within 30 miles. I showed them my confirmation. They said it didn't matter due to the policy. They said I probably booked through a third party, which I didn't. They finally called a manager. She said the manager asked if I looked "sketchy" and she said "No" and that's why I got to finally check in. By the way, this was the night of my daughter's wedding. They also didn't hold her reservation. I don't like to beg for a hotel room I've booked.

It was an okay hotel. Seemed big and spacious on the inside lobby area. However, the room seemed…read moresmall with low ceilings and outdated furniture/decor. The carpet in our room sort of felt sticky/moist/dirty. It was a weird feeling. Could use a new coat of paint all around as well.

This hotel has seen better days. It's got great bones and potential, but is getting really run…read moredown. Running toilets. Wonky AC. Fading paint. Needs a refresh, but not sure it will get one. Worse every year.

The desk clerk was so rude... he refused to show us a room because it meant he'd have to step away…read morefrom the desk. Ever heard of putting up a sign saying you'll be right back? Or letting the guest look at the room by herself?

Be aware that as of April 12, 2026 the elevator was out of service. Not sure how long it will take…read moreto fix it. Problematic if you have a number of items to bring up or if you have trouble with stairs. Otherwise, the hotel is clean, rooms are nice, beds are comfortable, breakfast was adequate.

Clean and comfortable. Beds are high, difficult to get into when short. Friendly staff, nice…read morebreakfast.

My family and I stayed for night while traveling across the country... fantastic place to stay for…read morethe price. My wife, two children and dog. Very clean, well appointed, and the staff was super nice!

Not sure why reviewers are so opposed to this property. I had no issues. Clean hotel. Looks like…read morerooms and bathrooms were recently updated. Front desk was friendly and efficient. Price was fair. Location was great. But, the shower! Wowza -- great shower!! Great water pressure. Top ten in my many years of traveling. If you have a reason to stop in Mount Vernon. Stay here! Cheers

Quick stay for one night on our road trip. Rooms are showing some wear but everything was clean…read more Staff masked. Breakfast was extra safe with each individual piece of bread wrapped separately. I realized I forgot my coat in the room immediately after checking out. The staff was super helpful and nice in allowing me back in the room to retrieve it. Good stay.

Clean rooms, clean beds. Friendly checkin staff. No frills but that's just fine. We were there to…read moresleep, checked in at 1:30am, very tired. Hit the spot! But when they sat coffee is served until 10am they mean it! I got to the office at 10:01 and coffee was gone! Asked, no leftovers...

The stay was great. We were greeted by a friendly host the room was clean and updated and the…read moreparking was well lit. We would definitely stay here again.

Spent the whole night itching and being bitten by bugs in the bed, despite sleeping with my long…read moresleeved clothes on. Woke up to find a roach in my water glass... after I took my morning medicine. I tried talking to the guy at the front desk. He denied everything I said. Then denied that he was denying me. (Couldn't deny the roach, as I brought it to him) Finally said he'd refund the stay after he talked to a manager. This has NOT happened. About to file a complaint about the property and it's staff.

Gross place. Dirty. Dark parking lot. The smell was horrible. Our sheets had stains on them…read more They were kind enough to refund the $100 hold on my card but the travel place wouldn't refund my money.

The virtual check out kiosk is impersonal and not very effective. Really, you can't have somebody…read moreat the desk? He couldn't find me in the system, so I left my key on the counter and left. Also the guy cleaning rooms asked me three times if I was leaving yet. Room was awesome, service not so much.

We left a day early to avoid a blizzard coming into our home state. I checked with the night clerk…read morethe before for early checkout and she told me they would take care of it in the morning. We received a hassle but one lady said she would take care of it. We checked out at 9:00 am. We then received a phone call saying they still had to charge us for the night because it wasn't 24 hours in advance. The website says cancellations until 4:00 pm the day of the stay. We're currently talking to Wyndom and our Visa card people to get the extra night taken off. These people are crooked, trying to run a scam. We'll never stay here again. The room itself was fairly clean but the windows looked like they hadn't been cleaned in weeks

I had stayed one night at this motel and left only to find my car would not start for some unknown…read morereason. Apparently being stranded in Mount Vernon for the foreseeable future, I explain my plight to the woman, whom for some reason was nursing a baby, at the front desk, and ask that my stay be extended to a week for the weekly rate, instead of making me pay the nightly rate (which is obviously more expensive) for the night I had already been there and then adding an entire week, i.e. that I stay six more nights in addition to the night I had already stayed, and that therefore what I had already paid for a single night be translated to part of the weekly rate. She responds "You don't negotiate for a gallon of milk," implying my request is equally absurd because it's against the rules they made up, demonstrating a gross disregard for the relevance of circumstance. She then calls someone over, saying "Can you please repeat to him that these are the rules," at which point I'm greeted by the owner of this motel whom proceeds - and this happened - to laugh at me and tell me I could walk somewhere else if I don't like it, despite business clearly being slow. The woman then had the gall to say with inconspicuous attitude "You seemed so pleasant yesterday; what happened?" as if the reason for any frustration on my part hadn't already been made clear. On top of all this, the rooms (I stayed in two) are destitute, as is, (morally), extorting the business of someone who has no choice, before I knew there's a nicer yet even cheaper hotel like a mile north of here. Stay there or anywhere else, trust me - not here. Lastly, I was also laughed at when I noted that their inhospitable behavior would reflect badly in a review. Well, this is now permanently posted for all otherwise potential customers to see how the negligent owner and his shameless employees actually behave when a customer has a problem. I hope this helps :^)

First they gave us the wrong room, which had the heat cranked up to 85 degrees. The next room was…read morefreezing. There is a flat screen tv, mini fridge, microwave and tiny coffee pot in each room. The rooms appear to have been remodeled. There is no carpeting. The closet has no bar or hooks to hang clothes. The dresser had a broken handle. The shower stall is dark and small. The room was very bright and well lit. It is not close to the interstate or any restaurant, but it is close to downtown. They do have Wi-Fi.