I picked RHF due to the customer reviews. They didn't disappoint. Installed oak flooring and…read morestairs in 2019. The installers were fantastic and knowledgeable. They matched the stain adjacent to a maple floor. I asked about protection for surface scratches since I had a dog business, they suggested Synteko. My floors still look great 7 years later.

I would not use this company again. The salesperson told me the boards needed to be replaced and…read morequoted me for that work. When the installer team came out, they did not replace the boards and told me new boards were unnecessary. I was still charged for the board replacements anyway. I disputed this directly with the company on March 19th, the day of the installation, and did not receive a follow-up. I had to reach back out on March 31st to continue addressing the issue. At that point, they asked for photos, despite my earlier explanation that photos would not prove anything because of the nature of the work. Today, they responded by saying the pictures were "not proof" and agreed to issue a refund, but only after I pushed the issue. At that point, it's no longer just about the money. It's about integrity, poor internal communication, and how a legitimate customer concerns are handled by this business.

I just had a very large flooring project completed by Crown Flooring. Kitchen, laundry room, foyer,…read moreand guest bathroom. I couldn't be happier. The professionalism and quality of work by the entire staff is absolutely top-notch. I highly recommend this business.

Crown Flooring has a huge selection of materials in their showroom and knowledgeable staff about…read moretheir products. It was a pretty easy process to choose materials for my bathroom shower and they did the rest. Tiles came in within 2 weeks and the new walls and tile were installed in less than 2 weeks. I love the shower, it is beautiful! The owner, Mike, his staff in the office/showroom, and his installers did a great job!

I had the pleasure of working with Jacob. He came out to my home, took some measurements and…read moreprovided pricing on several window treatments. He was courteous & professional. My husband & I decided on the Hunter Douglas Pirouette and Alta roller shades. They look beautiful & I am happy the project is complete. I will be going back to the store for one more project. Thank you Jacob for making my windows look beautiful & I look forward to working with you again.

I had a great experience when purchasing my new living room carpeting. Joy was very helpful and…read moreprompt when answering any questions I had. Delivery and installation was great. Not only was the quality of the carpet great, the price was better than elsewhere in the area. Overall i was very happy with my purchase and my experience.

hey guys, we had Roland come to our home to redo hardwood floors that were absolutely a mess. I…read morecannot tell you what a beautiful professional stunning job this man did. highly recommend him,reliable. I could not be any happier , thank you so much Roland and family. The Tuttle family

We had Roland's install one room of new wood flooring which was weaved into the existing floors…read more Also, all of our wood was refinished. Roland and Roland Jr. were great to work with. They arrived on time and completed the job on time and to our satisfaction. We are very happy with the work and Our floors look amazing.

Worked with Dana who was a pleasure from start to finish. She ordered a particular sample I wanted…read moreand upon install, ran into a few issues but Dana and her installer Jon took care of them right away. Hallway turned out beautiful!

I couldn't be more impressed with Wilfredo Romero and his team who installed our carpet today. They…read moretackled a huge job, installing 2000 sq ft of new carpet and restretching another 500 sq ft, all in a single day! They arrived promptly at 8:30 AM, and communicated their plans thoughtfully. I thought for sure they would have to come back on a different day to complete the job-- but indeed they underpromised and overdelivered. They did an exceptional job taking care of our home. They protected wall corners and the bar to avoid damage. No seams can be visible anywhere! They left the place in immaculate condition. Very professional and went above and beyond to ensure we were happy with the job. Special thanks to Autumn, the sales rep who advised us on the carpet choices and pricing options. She was knowledgeable and responsive throughout the entire process. Also, kudos to Mark, the scheduler, who was knowledgeable, professional, and so easy to work with. The quality of their work and their professionalism exceeded all expectations. I highly recommend the entire Creative Carpets team-- Wilfredo Romero and his installation team (Romero Carpets, who does all of Creative Carpets installations) , as well as Autumn and Mark for any carpet or flooring needs! We will be back soon to replace the carpet on a different floor.

Andy answered by emails inquiry right away and explained the process as we looked together on line…read more I have hardwood and debated over the cost of professional sanding or Mr Sandless. Professional sanding gets dust everywhere and I was not feeling that in a house where it would linger- get into my furnace etc..My house was pretty empty in these rooms and I was getting new furniture. I had measured all my rooms so I had a good handle on what he needed to know. He gave me a phone quote, set up the appointment the exact day I needed it. He arrives with a coworker promptly on time and went on to walk the rooms with me; explaining the process. He had a tablet that showed me the quote and work price which was as agreed and we signed there and he emailed me my quote right there. Very impressive. He said if anything changed he would call me as I was home that day. The work is fairly quiet, he updated me once they had the floors stripped. There was no strong odor. He pointed how much improved many areas were that were damaged. I was so pleased. He let me know how much more time they had and the final steps . When they were ready to put in the final coat he called me to let me know they would back their way out and it would take 30 minutes to dry; not to put furniture back for 24 hours. The floors were stunning, practically flawless and so dry in 30 minutes. I am so happy and saved a boatload of money. 3 rooms $802. Just do it- so worth it. They even helped me bring in my new wool rugs that were way too heavy for m to lift. Love you guys!

I interviewed three companies before I hired MR, Sandless. He offered the best review of just what…read moreto expect and the best price as well. I showed the results to my friends and Realtor we all agree great job well done. Joe In St Charles

We had a total remodel on our kitchen and hardwood floor in our living room…read more The whole projects turned out beautiful the workmanship is awesome. The customer service in the office is wonderful. 5 stars all the way.

From the owner: Kitchen and Bathroom Remodeling, Flooring Installation, Over 30 Years of Experience, Excellent…read moreCustomer Service

They were paid to install carpet and LVP. Carpet was done but LVP was not. Asked for months for a…read morerefund but was told he doesn't have any money to pay me back. Now have a lawsuit against them and found out im not the only one suing them. Do not go there.

Terrible quality and service. Have been a customer for years . Had new carpet installed, not laid…read morecorrectly, have called several times to no avail . Owner cant bother to even call back.

The point of contact did not seem interested in my business. Very disappointing from many…read moreperspectives. Jen said "Most people who want that work do not want to pay for it". I verified her comments before I posted this.

Very nice showroom. Owner is knowledgeable and helpful. Pricing is fair. We will definitely…read morereturn!