Doctor was great . The support staff could use some coaching . Constantly had to follow up with…read morewhat I needed

not sure if an optomitrist did my exam or an assistant since Dr came in at the end to go over it…read more I paid alot more for a yearly exam there than any other eye dr. Still trying to figure out why. Prescription for glasses was not good. cannot wear them, have towear my old ones. Only guaranteed for 45 days. I was out town for a while so my time is up. am unable to wear my new glasses. I found staff to be a little curt. Wont be going back to them

Dr Scott did a wonderful job in taking care of my vision issues. I'm taking some new medications…read morefor some lung issues, and those medications may have an effect on my eyes. During the consultation, I found her professional and credible in the way she will be handling my care. I truly respect and appreciate the service provided on my initial visit, and I trust the ongoing care. Her staff was excellent throughout both with care / testing, and their kindness. Overall, five star experience.

Nightmare, both during and after my visit. Within minutes of meeting me, the doctor actually argued…read morewith me! She stood in front of a patient who had asked her why, during a test, his right eye was much stronger than his left, when his left eye had been dominant for decades. Then, based only on some office procedures that she understood, she actually argued with me. Unbelievable. Then she checked with her staff, learned that I was right and came back and blamed me. She then blamed me in her written report. But that is not the worst part. I paid my bill in full that day; the $310 quoted to me and to which I agreed during the visit. Then a month later, they demanded another $50 for something they claimed they forgot. They promised to pursue collection, and given their misconduct up to this point, I completely believe them. Stubbornly reckless behavior and run by an arrogant, insecure person. I will never trust this "doctor" and her office staff with a nosebleed, let alone my own eyes.

Yesterday I had my LASIK surgery with great success. I was very impressed with the whole team: DD…read moreis a great professional who explained each step while I was going through. Terri received me in the morning and prep me in a very comfortable manner. Dr. Chokshi is a real pro with great domain of his matter and possess a very keen ability to explain concepts to non-medical people. This is the best group around for a reason. I'd recommend this center for all your LASIK needs.

I just had both eyes done by Dr. Maida and his incredible staff, and it was 5 stars from the…read moreinitial free consult through post op care. This place is very professional. The staff is experienced and knowledgeable and do a tremendous job with everything. I felt very safe trusting my eyes to this team. While maybe not as cheap as some other Lasik spots, I'd rather pay a little extra to have one of the most reputable in the business do my eyes. This is something for life, and something I use 18 hours a day. The treatment itself is pain free and quick, and within 24 hours I was better than 20/20 in both eyes and still can't believe it. I would recommend Dr. Maida to anyone.

Rude clinical staff who measures eyes for a prescription. Equipment is old fashioned. Staff is…read moreinpatient, snippy, sarcastic, inept. Go somewhere else with more up to date equipment and to someone who knows how to get the proper RX for eye glasses and knows to not jab your eyeball when applying drops. The Oak Street office and the Mandarin office are simply understaffed and need to hire a fresh polite crew.

Dr Singal was very informative and helpful with some new eye drops and to clarify a condition I…read morenever knew I had. It can be very scary to be told you have an eye condition that will possible get so bad it could lead to blindness. Dr Singal is the best doctor at making a patient feel at ease. Your eyes are very important and a good doctor can explain your condition and make you want to take care of your eyes.

I had my first appointment here today. I was impressed with the safety plans they were enforcing…read more Everyone was incredibly nice and helpful. The eye exam was quite thorough with top notch equipment. Then I met the doctor who was extremely nice, interpreted the tests quite clearly. It became obvious he was interested in my best interest. He didn't try to sell me anything, but gave me some great tips. Can't believe I'm doing a review about eye care, but they and the doctor deserve it. I will actually look forward to an annual check.

This location is one of a few. Dr. Sheddy who did my eye surgery was fantastic. This particular…read morelocation has terrible time management processes. You may wait an hour or more after your appointment time has passed. I prefer the Ponte Vedra and Nocatee locations who seem to have better front office management.

Yesterday I had a bit of an eye emergency. I've been dealing with a stye since last week and it got…read moreworse over the weekend (it grossed me out). My eye was swollen, my vision started to become blurry, and it was uncomfortable. I called Atlantic Eye Institute to see if they could fit me in for a same day appointment. I was NOT holding out hope, but when I called I was pleasantly surprised they had something open that afternoon. When I arrived I filled out virtual paperwork, and then waited in the lobby until my name was called. I can't remember the nurse I had, but she was pleasant, asked a bunch of questions regarding the state of my eye, did some observations, and then walked me to an open room. Dr. Diaz came in happy as a clam. Greeted me with a nurse. I told her I was sorry that my eye looked disgusting and she smiled and said these are interesting to us. So that made me feel somewhat better. After looking at my eye, she decided to drain the stye, due to the size, the discomfort I was having. It didn't hurt, she prescribed me a steroid antibiotic cream, and made me a follow up appointment and I was on my way. I was happy and grateful they could fit me in on the same day, because I was miserable before I came in.

Optical department definitely needs a remake on customer service…read more I dropped off an old frame to get fitted with new lenses in good condition only to be called back letting me know they broke my frame and I would have to pay for a new frame (their error but I paid the price) ? I called management - they promised I would receive a call back from the manager in optical - I've yet to receive a call or my refund that I paid! And to put the cherry on top of my experience - when collecting my new glasses - I was told they were upfront in the reception area. Normally when you get new frames - the optical technician checks to see if the glasses fit properly but they refused to do and I am appalled at this since I paid for a new frame! And all this because I called to make a complaint that I had to pay for a new frame when I left my old frame in good condition. Atlantic eye institute do better with your optical customer service!!! I was expecting a call back from optical which I never did receive! I was expecting my refund on a frame that I had to pay for which no mention was made of. And most certainly was expecting when picking up my new frame that a fitting would have been taken care of and see how the glasses fit but instead they were left at reception - absolutely appalling!

Dr. Gulani...a man's man. Not an empty suit. Warm eyes, skilled hands and a quick wit…read more No pain...exceptional seamless surgery and care, alongwith a personal phone call to check up on me...and everyone. He takes over...like a graceful cheetah...prowling about to right the wrongs. The world is his serengetti...and we come from.all over the globe to see the GOAT... If he were a dog, as a breeder of at risk Lakeland terrier, and an admirer of all breeds... I would like him to a border collie... with h I s eyes on the ball... your eye ball. His caring staff is phenomenal... and thorough! We will be back. Thank you all.

My experience with Dr. Gulani (TLDR version: Did not help my vision, dishonest, all hype, STEER…read moreCLEAR!) I try to avoid writing negative reviews, but I feel that the Gulani "hype" needs to be exposed to help save others from falling for it like I did. My history before visiting Dr. Gulani: I got RK in the '90s, 16 cuts in each eye. Left eye not so bad (20/30). Right eye was worse (20/50); I had been wearing a scleral lens for the last 10 years. It was great (easily 20/20) but as I got older, it was no longer correcting my vision enough, so I wanted to visit Dr. Gulani with the goal of not having to wear contacts or reading glasses. During the consultation, he promised me, "you'll be able to read and see far without glasses or lenses." I got the LaZrPlastique in the right eye in January 2026. My biggest worry was that it wouldn't correct my vision enough and I'd still need to get a new scleral to see clearly. Wow, was I wrong on multiple fronts. First off, my vision actually GOT WORSE after Dr. Gulani's surgery (20/100). If you're an RK patient, you know about multiple images--sit in a dark room with a single LED about 10 feet away (such as the red LED on a TV that's off). An RK patient will see a pattern of multiple LEDs due to the irregular astigmatism. Well, that pattern got LARGER (spread out more), not smaller, after LaZrPlastique. In simple terms, I now have "double vision." In technical terms, my astigmatism went from 2.4 D to 2.9 D as measured by an Oculus Pentacam. Second, perhaps the more disturbing aspect, is Dr. Gulani's response regarding astigmatism. I mentioned the Pentacam map and my multiple images and he basically shouted that I'm stupid, that "topography isn't vision...refraction is vision!" Well, guess what? He destroyed my topography and now I can't see! Refraction means nothing if you're seeing multiple of everything. I don't think he understands how important topography is (duh, why do you think scleral lenses work so well for us?). Third, he flat-out lied to me and said, "you're the only patient that has had this complaint." Any fool can read reviews and find numerous instances of similar results, and those reviews basically follow the same path--poor results, Dr. Gulani denies it, he tells them to just "wait for it to heal." I'm not stupid; I know it's healed, and I'm not going to waste ten years waiting to see if it heals more. And if you carefully study the Yelp reviews, you'll notice this swarm of invalidated positive reviews in bunched-up timeframes...faked, forced, or both? To be fair, the staff were all really nice and it's quite the experience the whole week you're there. But looking back, it seems like more of a big circus. "Well, that procedure is normally this price, but for you it's lower." How gimmicky is that? Dr. Gulani is so pompous, it'll make you vomit...the office is a shrine to his ego. He goes on and on about he's the only one who can do what he does, making a big show of "did my Canada patient land yet?" I think it's all in his head; his sense of self-importance is so inflated and I don't know if he's capable of admitting failure. I'm not going to sue him; I knew it was a gamble going in. I just didn't think the "best in the world" could possibly do such a bad job. I'm guessing his true success rate is much lower than the hype would lead you to believe. I'm sure Dr. Gulani has helped many people. I think if you have very low astigmatism (less than 0.5 D) but need a major refraction adjustment (let's say you're 20/200), Dr. Gulani might be able to take you down to 20/40. But because he's only doing PRK and not TG-PRK, he can't clear up your irregular astigmatism. Oh, and he called my local eye doctor a buffoon for writing "patient went to Florida to have surgery by a doctor who claims he can fix RK." Yeah. Real professional. I wish I got paid $20,000 a day and wasn't accountable for the results.

Dr. Darbandi was very help and provided great recommendations that were very effective.read more

dr. sarah darbandi is the best ophthalmologist. super credentials, renown operating skills…read more known for taking serious cases. she is relocating her practice from bowden. i don't want to be cynical,but she is many grades above the bowden practice. best wishes to her and her fortunate patients.

At the last minute, the office informed me that my Medicare insurance would not be honored for my…read moresoon upcoming cataract replacement surgery. It was scheduled for October 29th 2024. They called me September 18, 2024, DESPITE TAKING MY INSURANCE FOR OVER A YEAR AND HAVING TAKING ALL THE REQUIRED EXAMINATIONS AND EYE TESTS 1 MONTH PRIOR TO SEEING DR BARNHORST FIR A CATARACT EXAM AND RECOMMENDATION. It turns out the office wasn't taking the insurance fir many months and they failed to notify me. There was no apology, offer to use a different insurance or a call from Dr Barnhorst himself to potentially inform me, as my doctor, that a delay or reschedule until I could switch my insurance after the start of the next year would or would not degrade my cataract further. I wasted time and effort to go ahead with the surgery, including setting up friends schedules to accompany me to and from the procedure itself, time to see my primary as required by Dr Barnhorst as a pre requisite to undergoing the procedure, AND arranging my finances to pay thousands of dollars for Lazer and other non covered services. In my opinion, this was all on them, they offered no upfront apology about the whole ordeal amd blew me off with a master of fact call from their billing department! MYY RECOMMENDATION IS AVOID THIS DOCTOR ALTOGETHER. HES UNRELIABLE AND DOESNT KEEP HIS OBLIGATIONS. DONT WASTE YOUR TIME AND YOUR EYESITE!!

Schedule an appointment for me without my knowledge at 10:30 prior to a same day appointment that I…read morehad schedule at 1:30. I'm not going to sit at your practice for 2 plus hours waiting for the appointment that I scheduled. Called to determine what the 10:30 appointment was as it appeared to be an error was put on hold for 10 minutes and then was hung up on. If this is how you run your practice I have no interest in having my eyes operated on here. There was no apology for any of the mistakes just a response of ok--unacceptable.

This is my first review. I WOULD have been a new patient. The day before my appointment, the…read moreoffice indicated they double booked my appointment and could I come in earlier. I indicated I would try. The next day I called the office to get the exact address (for map quest). Their system was automated and informed me a I would receive a text with the address to the phone number I was calling. At that time, I copy/paste that address into maps. On my way to the appointment, the office called asking if I was coming to my appointment. I indicated I was in the car and on my way. Upon arrival to the text address, I realized the text from the Dr's office was incorrect. The Dr. office had sent me to the incorrect address. I called the office and that is when the receptionist told me they needed to reschedule (I still had 11 minutes to make my appointment). Needless to say, this office has the the poorest customer service, horrible communication and based on my experience had no concern for my time (only the Dr. had to go to lunch.......almost a direct quote). I admit I was heated in my talk with the receptionist. As I had wasted 30 minutes driving to get to my appointment. I would not recommend this office to anyone who values their time as much as I do.

Yesterday, I suddenly developed a black circle that was floating around in my right eye. Needless…read moreto say, I was nervous and worried what was happening as it came on so quickly. I called Dr. McAuliffe's office and explained my problem. In what seemed like no time, Dr. M. called me back. He was kind enough to let me come to the office right away and be examined. I am so grateful to have Dr. McAuliffe as my opthalmologist. He's professional, wonderfully competent, kind and always brings a smile to my face. Thank you to Dr. M. and his staff.