We used Imperial Transportation Service for a recent Bachelorette Wine Tour. I could not be more…read moreimpressed with the level of service and personal assistance we were given! Enzo was so generous with him time and attention... he helped me plan all our stops & dinner... even sending me phone numbers & contact information. Marvin was our driver for the day. Awesome professional! So fun and helpful! He even helped all of us on & off at our stops! (With extra attention to one bachelorette on crutches.) Thank you both for an awesome experience.

Great service! Enzo was very easy to work with and Don was great. The vehicle was perfect for what…read morewe needed. Will definitely use on our next trip to Seneca Lake.

1st class operation, vehicles are well maintained and clean. Drivers are all trained and compliant…read morewith all NYS regulations.

If you care about customer service, read on…read more We unfortunately had a very bad experience with this company. We heard about them at the Bridal Show at the fair in January and had kept them in mind to book for our bridal party transportation (one 16 passenger bus) from Fayetteville (where our church is) to Oneida (where our venue is). This is a 25 minute drive. My fiance first spoke with the owner last week and then yesterday and was quoted $1250 for this trip. When he called to book today, the owner said he was busy and to call his assistant Terry. My fiance called Terry and told her the quoted price that was given to us BY THE OWNER, Joe. Terry literally berated my fiance and told him that "no way that is the price because it's outside the area". She told us it would be $1550. She was extremely condescending and literally laughed at my fiance. We cannot believe that this person would be working with customers. My fiance told Terry that the owner had quoted him this price and he just wanted to book it, she literally refused to honor what the owner told us. I'm sorry, but that's just a gross way to deal with clients. I don't know if the owner made a mistake but if so that is not the way it should be handled. We ended up booking someone else just now, so Terry lost them our business. I will be telling all my friends who are getting married this year and next in the area to AVOID this place. Gross.

Great service reasonable prices Great drivers. Would really recommend for a wine tour or wedding or…read morea evening out.

Not safe. Do not use them. Our driver took off at every winery & was late returning. He was never…read morethere waiting when we came out of the wineries. We had to wait. During the initial, pick up he arrived at 10:04 then messed for 30 minutes on something in the back ceiling of the limo then told us we were the ones to delay. He came in after 1 pickup smelling like weed, was belligerent to the person who booked this trip, not once, but twice, slammed on the breaks 2x forcing us to fly forward, was behind a stopped Amazon truck & didn't give right of way to oncoming car almost causing an accident when he whipped around the Amazon truck. Then cursed at the oncoming car as if they were in the wrong. He was & a limo driver should know the rules of thebroad. The front end of limo shook the whole time like it needed an alignment, tie rod, or new bearings. He missed a stop on the wine trail & refused to go to the last stop & proceeded to speed on the thruway home at times - very angry. Some of the girls were scared of his driving. He charged us 1 1/2 hours over when he caused all of the delays w/ the exception of about 10 minutes at about 10:30 when we were trying to get the Bluetooth in the limo to work (it didn't). We deserve a full refund. If you're concerned about safety, don't use them.

NEVER AGAIN.........Caz limo ruined or trip to NY. Late to arrive late late to pick us up…read more driver admitted that the GPS on the bus was not for commercial vehicles. Driver had problem finding his way causing hrs of delay. Caz limo then billed my credit card another $400.00 without my authorization because because they ran late.

From the owner: Caz Limo is Central New York's premier luxury limousine, motor coach and executive car service.read more

We had an incredible time on our trip with FL Limo and Coach. Booking was very simple and easy. The…read moreprice point was excellent and they had many options. We booked a van to bring ten of us to different wineries around the area. We had already chosen our wineries, but if you want them to help you choose they also can do that. From the second Tammy B arrived we knew it would be a great trip. She was so professional and even brought us a special wine grape necklace to pass around our trip. I had been planning and stressing all week and Tammy immediately told me to relax and that she would take over. Tammy adjusted wineries times when needed, managed to squeeze an extra, brought us to special photo spots and entertained us all day long while still giving us space to enjoy our time together as a group . She is truly a gem! At the end of the day, Tammy had created us all little tokens to remember our day by. We had a wonderful day and would book with FL limos again in a heart beat.

TERRIBLE customer service! DO NOT USE THIS COMPANY…read more Booked a trip months in advanced. Cancelled a mere hour later. Wouldn't give a refund of the $200 deposit, instead a in-house credit to use within a year. There goes 200 dollars down the drain all because they can't find it in their heart to give it back after an hour of booking an appointment months in advanced. Argued with Jen over this and she was terrible. Emailed the owner... got zero response. Contacted the better business bureau and they lied to them. I wouldn't give this business the time of day. Overpriced assholes.

Great place to rent a limousine for all your limo needs Great drivers and very safe equipment.read more

We had an overall great experience with Walkabout Limo Services for our wine tour to Seneca Lake,…read moreNY. Zeke Farley was our driver and he was great! Zeke was a funny guy and very informative of all the wineries we visited. Zeke did a great job on keeping us on track to make sure we made it to each winery safe and on time! Before the day of, I was working with Katie and she was fabulous- she made the experience great as well! I would highly recommend Walkabout Limo Service to others, great employees and great service!

O. M. G. !!!! all I have are two words: Lori. Sponable. when I entered Lori's bus all I expected…read morewas to get from point A to point B. I did not expect to meet both a friend for life and a role model all in one ride. did you know Lori got a perfect score on her SAT but ultimately decided it was an arbitrary test. talk about humble. Lori, thanks for everything you do. you make me a better me and I hope one day to make you a better you. also a good driver.

We booked a limo and a shuttle for a Wedding in Geneva, NY…read moreThe Limo driver had no idea where he was supposed to be and at what time. The shuttle driver was very nice, but she was not given my correct phone #, so she couldn't get a hold of me for the first 2 hours of the evening. At the end of the evening she was told to NOT make the last shuttle trip because it was 11:36---6 minutes past our slotted time. Fitzgerald Bros told her to not bring home the Bride and Groom and 22 other guests unless they were paid another $120. Earlier in the week, I was told we would be given a 30 minute grace period. The Sales Mgr was RUDE and inflexible, and would not refund the $120 I paid in cash---AFTER I pleaded with the driver to bring them back to the hotel. Will NEVER use this company again

I always thought the SS was a bad thing, Nazi Germany and all that, but apparently in Syracuse the…read moreS and S is a good thing. Only in Syracuse though. This is a perfectly good limousine company which I've seen all over the place, but usually in Syracuse or up-and-down New York State's byways and highways, but not the bi-ways, those are mainly just for me. I see them parked at the rest stop sometimes, which is where I grabbed this pic, so they must do a lot of out-of-town traveling. The only time we used them was for a party at Syracuse University and I didn't pay (thankfully) but they were really good. They offer pretty good service although it's kind of expensive, but in Syracuse there's not a lot of options, so it's probably as good as any any. And my voice dictation says "on your feet okay okay where is your pie if I weigh" - and I have no idea what it means.

Great prices! Very convenient and the bus was in perfect shape! Clean and stocked ready to go for…read moremy party!