This is a family owned cleaning service run by couple. I needed the last minute cleaning and they…read morereached me out very fast. They scheduled me for the next day(yay!). They got here on time and they were super professional. Their pricing is very reasonable and flexible. Now, they accept both cash and credit card(you will need to make a payment a day before). I got the whole house cleaning and carpet cleaning done. One of rooms had a dirty carpet from pet urine and they did the carpet cleaning twice to ensure that urine was gone. They were super detailed in terms of cleaning. I highly recommend them if you are from Cleveland area.

I needed a local company to clean up a rental after a tenant move out and contractors and before a…read moreshowing. Very responsive as we worked through what services needed to be done. The work was really good as well. I found one glaring area where the broiler was not cleaned which is part of their appliance cleaning. I did inform them and sent a picture but didn't get a response.

Excellent, Professional carpet cleaning services provided by BRISTOL. I had some areas which…read morerequired special equipment and Ryan had the equipment and knowledge to successfully treat these areas! My carpet looks like NEW !!!

very professional and courteous. they did a great job, carpet has never been this clean. low…read moremoisture was dry in a very short time . would recommend Bristol Clean to anyone wanting their carpet cleaned. I'm thinking about getting furniture cleaned next!

I couldn't be happier than I was with the home cleaning I got from R & D's Always Cleaning. Desha…read morecalled me right back, fit me quickly into her schedule (which includes checking personally on jobs done by her other people) and arrived promptly. She was friendly, personable and professional; after politely asking where I would like her to start, she mapped out a plan & proceeded with remarkable energy, efficiency & focus. She organized as she cleaned, with a fantastic devotion to detail. I was left with a super clean house that will be easy to maintain, which was exactly what I wanted AND it was an amazingly pleasant experience! I have already recommended her service to everyone I know & I hope this Yelp review helps other people discover this treasure!

We hired Desha Howard for "move-in" cleaning services. She started off by giving me a quote for…read morecleaning a 3bd 1bath house for $135 (see attached photo). I had explained that the stove really needed attention because it was filthy from the previous owner. We then had to change the appointment time we scheduled, and Desha seemed to understand and was accommodating. We appreciated that. Additionally, when she did the work, the house looked great! She definitely cleaned it well. So well, that we even gave her extra money as a thank you for such a great job and for us changing the appointment time. Fast forward a few weeks, we wanted to use her services for another house. This house is the same size with same number of bedrooms and bathrooms. This time, it's $135 but she wouldn't be cleaning the stove because we said we were planning on replace that. I was confused. Wait, last time it was $135 with the stove and this time it's excluding an appliance? I told her this doesn't make sense and showed her the quote from yelp from before. She said that I had told her the refrigerator didn't really need to be cleaned so she cut her price last time. My yelp message clearly does not show that conversation. Additionally, she said she saw the refrigerator wasn't dirty, and so she lowered her price on that house. Problem is, this isn't true because she didn't see the refrigerator in advance before she sent us the quote. After sending her the message attached, she then proceeded to call and literally yell at us for being "confused!" Desha told us we're lucky because normally she charges $190 overall and extra fees for each appliance.... Well, after listening to her go off on us for long enough, I tried to calmly explain my point. She yelled at me again saying, "My price is my price and I'm not going to go back and forth with you!" As she continued to shout at me, I causally said thank you for her previous work, as she continued to talk over me, and ended our call. I am just shocked she thinks a repeated customer (who would have brought her house after house as part of a business) would be the person she should try and manipulate. Sad because her service wasn't bad at all, her attitude is and her random pricing is. I've attached photos so everyone can see how nice we were and how out of line she is. I don't recommend people use her services until she can establish a price menu and change her attitude towards her customers. April 26th 7:15pm: Desha responded to our review with some pretty baseless statements. First, the refrigerator was not discussed over the phone. Ever. The first time I ever spoke with Desha on the phone was Sunday April 7th (same date we originally scheduled her services). However, her quote is clearly from March 19th (see the photo). Secondly, she's not charging the same price when she excludes appliances she originally agreed to clean for that price just a few weeks prior. That's called raising your prices... which, for or the record, is fine but not when you pretend you didn't raise them and you gave me a phantom discount on the previous service. That leads me to Thirdly, the idea we ever raised our voices is laughable. We answered with "Hello" and she started in on us immediately. Not once was I allowed to say a word as she continued to yell at me over the phone about how she isn't going to go back and forth with me. Yet, if she would have actually listened, I probably could have just understood her point of view. Clearly her anger got the best of her. Too bad for her. I'm not out to destroy any businesses since I run one. Shortly after posting this review due to her irate behavior, she sent us the passive aggressive text messages (now attached via photos): "Thanks for the great review!" And "Find something else to do with your time please!" Well this is a good use of my time Desha. To make sure you do a better job with communication, not lie about me raising my voice, and so you don't lose out on more customers.

Carpet Cleaning was professional and well done. We can see the difference in the carpet as well as…read morethe furniture set. It is a little pricey, but worth the money.

Excellent job on cleaning two loveseats! Quick appointment time, as well. Todd was very…read moreprofessional.

Ordered carpet cleaning. Got thorough and detailed carpet restoration. Want to be astonished, hire…read morethese guys.

Our carpet is nine years old and we have it cleaned every year. We have used Stanley Steamer, COIT,…read moreand dry chemical over the years. DCP had our old carpet looking better than all the rest of the cleaners. Competitive pricing, great service, knowledgeable, friendly, and professional. I highly recommend you give them a try. I am very happy we did. Larry Stertzbach Cuyahoga Falls

The team did an excellent job cleaning! The cleaning was thorough. I would recommend them 100%. I…read morewas booking services from out of town so I appreciated the great communication and how promptly the team was able to clean my family's house. Thank you thank you! I was not home but my in/laws commented on how nice PTB cleaning services team was too.

The ladies were very professional and accommodating. They did an amazing job cleaning our home. We…read moreare very happy with their service and highly recommend them.

This family-run business offers exceptional service and value, and I've been using them for years…read more Joe and his father Tony are prompt, incredibly courteous and diligent in restoring our carpets. I've even started using them to clean our outdoor furniture upholstery. I cannot recommend Defranco Carpet Cleaning enough. They are an absolute joy to work with.

I don't think we could have had a better experience. I submitted an online request for a quote, and…read moreJoe got back to me right away. He also touched base when the day of our appointment was coming up, which is a nice touch. Scheduling was a breeze. When Joe and Tony arrived, they had such a naturally warm and cordial nature - you'd think you had family in the carpet cleaning business. I appreciate professionalism, but Joe and Tony took to to the next level. As far as the quality of their work, I have zero complaints. They breathed life back into a "seen better days" couch, our carpets look great, and our rugs look a few years younger. Pricing was more than fair. I appreciate that DeFranco is a family business, love that the work they do quality work, and genuinely value their amicable nature. We'll be working with them exclusively from now on.

Ashley did a great job. She was professional, personable, and worked very hard to meet the…read morerequirements. We were impressed with Ashley and we've been impressed with JAC. Great communication and follow up. Highly recommend!

The JAC cleaning service was on time and aligned with my strict expectations. JAC accommodated my…read morespecific requests for a cleaning team that I had used previously and had good experience with. The team was frienfly, thorough and professional. and the service is well priced and of value.