Xpert restoration was very professional and worked hard along with us during the restoration of our…read morekitchen after a house fire. they were kind and compassionate during a trying time for us. They did an amazing job and completed the restoration in a timely fashion.my husband and I highly recommend this company if you need restoration services.

Xpert Restoration did an amazing job. They were prompt, polite and efficient. They explained…read moreeverything they were doing and went right to work.

Service was great Andew went all out to make sure I was satisfied with the work that was done, Made…read moresome suggestion on work that I will ask later. Could not give a 5 Star review because I am not knowledgeable with the phone sorry.

This is now the second day of having an appointment and no plumber is here and it's an hour outside…read moreof the appointment time. The first day I waited at least four hours and it was 9 pm when I called to reschedule. I contacted this company because they are a larger company and I expected faster more organized service. Unfortunately they are worse. Can't even get a technician out.

We just had a new metal roof put on last week. service was great. Workers very polite and friendly…read more Cleaned up everything and no mess left! Would highly recommend!

I would recommend that future customers read carefully the "Color Disclaimer" section of the Owens…read moreCorning" shingle literature & take some time to research their color selection. I made a snap decision on a shingle color from a small sample while talking to the TLC rep for ten minutes and have regretted that decision ever since. The TLC rep made no mention of researching the color selection so it is up to the customer to do so. To be fair the roof job went very well. All of the TLC employees were friendly, professional & showed good workmanship. I would recommend TLC to anyone but would caution them on their shingle color selection.

I can't even leave a star rating the service was so bad. They came to do my mold removal after…read morelunch and had clearly been drinking. They spent more time standing around smoking weed and cigarettes and talking than doing their job. The work quality was poor and I had to hire another company to re-do what they did because it was so bad. Refused to give me my money back. I wouldn't recommend them to anyone. Side note I HAD to leave a star rating

Again.... this man is continuing to make idle threats toward my family and completely attempt to…read moredegrade the validity of my review. I welcome with open arms any on site tours of their "work" to anyone whom potentially considers these people touching your home. I also am going to check into harassment charges for mr. Moorehead!! Their professionalism is a complete disgrace. Furthermore, I also have before and after pictures as well as documentation from other professionals commenting on the horrible and unsafe job that was done!!! Again... I welcome tours!!! ** Not quite sure how to reply to this man's comment on this post. As you can see... his professionalism definitely precedes him! I'm thankful for that because he is showing the consumer that my allegations and evaluations are entirely correct. I am definitely interested in knowing of the "gifts" and "upgrades" that he is referring to... as well as the new appliances that he refers to.... there is no appliances in the house... although said 70s appliances were covered by insurance because they worked properly prior to house fire. Judging from the giant hole in the wall.... the oven must have gotten lost in translation...as did every single other kitchen appliance! They were not able to perform the most basic of tasks let alone any "upgrades". One major issue... as I have previously stated is the electric.... which is not only up to code but is improper in all aspects according to industry professionals (and this can be confirmed through multiple letters from those professionals)! I've never dealt with any professional person or company that absolutely refused to provide a receipt (itemized) for work done.... even after multiple written requests. To take advantage of a sivk woman on a limited income... who was a ball of stress from a fire destroying her home is not only classless...but absolutely CRIMINAL!!!!! From steps...to bathroom... to flooring...to drywall...to lack of appliances...to electric... to insulation... the finished product is a definite house of horrors.... I'm begging the consumer to read all comments associated with this post and form your own opinion.... and as I have stated previously... I strongly encourage an onsite tour of their "job well done"!

Alan and Shawn were awesome! They both were a delight to have around, explained everything in…read moredetail, and were incredibly thorough! I hope both of their bosses are able to see this review and reward them. I'm breathing easier already and our floor is pristine!

Great job water vac cleaning our screened in porch (Tony) and marble restoration in a shower…read more(Shawn). A cleaning person had used the wrong material on our shower marble and basically acid etched it. Shawn did an amazing job, literally making it look brand new. No easy task as it took 3.5 - 4 hours of using various grade of buffer pads showing his knowledge & experience. Also, their General Manager of Operations, Joe showed up which was very impressive as well. I would highly recommend this company as they have great guys working there who totally got your back!

Would not give an estimate online or provide a functional phone number to talk to someone about the…read morejob. I gave them MY phone and they wouldn't even call me after multiple conversations in Yelp message center.

From the owner: When disaster strikes, Newburgh Heights Restoration leads the charge with cutting-edge damage…read morerestoration solutions that redefine industry standards. Since 2017, we've revolutionized Cleveland's restoration scene with our innovative approach, combining advanced technology with time-tested expertise. Our team, led by Milton, leverages state-of-the-art moisture detection equipment and rapid-response protocols to tackle water damage, fire restoration, and mold remediation with unprecedented efficiency. We're not just fixing problems; we're transforming the restoration experience through data-driven solutions and sustainable practices. Our 24/7 emergency response team utilizes real-time monitoring systems and eco-friendly cleaning agents, setting new benchmarks in restoration excellence. From residential emergencies to commercial disasters, we're the forward-thinking partner Cleveland property owners trust for swift, thorough, and lasting restoration results.