Great service! Great Value! We dragged our feet finding someone to clean our carpets for far too long, and I finally just decided to take a chance. This was awesome. I prepped the house a little bit (20 minutes) to move pictures and small stuff. They showed up right on time (none of that 'We'll see you between 8am and 5pm' stuff, lol), and gave a courtesy call and showed up within 10 minutes of the call. They were very nice and professional when they showed up, they let the dogs sniff them and calm down so the dog wouldn't go nuts the whole time. They said would take about 2 hours and were done within an hour and a half. They seemed very careful with the couple of pieces they did have to move and then put little Styrofoam blocks under the couch / table. 4-6 hours to dry, we just left it over night. We paid extra for the deodorizer for one area, I think that was a good value also. The carpet looked awesome, I couldn't' see any spots from before and the high traffic (entry/exit) areas looked great. They also did stairs and a landing and put a little guard on the corner of the wall which was nice. They have a 2 week guarantee too, just in case any spills / spots came up. Really gave me a good feeling of security. We are planning on making this a yearly thing now that we know how easy they make it. Thanks so much! read more

I was incredibly pleased with the service and carpet cleaning Excel did for us. My experience was a completely positive one. Starting with setting up the appointment and working with my schedule and urgency in getting carpets cleaned at a rental property we own. The owner's wife was very friendly,helpful and knowledgeable. It was easy to make an appointment. I also had done some price quoting at other cleaners, so I knew their price was very competitive. I was contacted when they would be arriving very timely and they were very prompt and on time. The gentleman who did the cleaning was very friendly and professional. He also vacuumed first, which most other companies don't always do or at least not thoroughly. He did a fantastic job and everything looked great! Got out all the spots left by tenants. I have used several other companies at home and in our leased properties, but I was 100% please with Excel and will definitely be using them again. read more

I have used Excel Carpet Cleaning services for approximately 5 years and have aways been thoroughly pleased with the service provided. They came highly recommended to me by Larry Callahan, owner of Callahan Carpet, when we purchased new carpeting for many rooms in our home. I have found Chris, the owner, and Stephanie, his wife, to be extremely friendly, professional and accommodating (much more so than most service providers). They have returned calls almost immediately if I had to leave a message, and have scheduled me very quickly in "emergency situations," i.e. the dog got sick, the dog ate a felt tip pin on my cream carpet, etc. My carpets and upholstery always look fresh and brand new when Chris finishes. I wholeheartedly recommend this company. They work very hard to satisfy their customers. read more

I have been a very satisfied Excel Carpet cleaning customer for many, many years. Chris and Stephanie are easy to schedule with, eager to answer questions and helpful with moving heavier furniture around for me. The quality of the carpet cleaning has been excellent. On my most recent appt. I had a sofa, two matching chairs and a larger upholstered vintage chair cleaned with no problems. I had the opportunity to work with Kevin solo on this job appt. At first I was somewhat reluctant having always had Chris for my rug professional. However Kevin seemed very knowledgeable of the process and routine. He answered several onsite questions and made helpful suggestions. I would not hesitate to refer Excel to my friends and neighbors. read more

I must say I always used Stanley Steamers and wasn't happy. I searched and found Excel and so excited I did. Their reviews are true. Excellent customer service! I had living room stairways and hallway done. We bought our home 2 years ago and they had 6 dogs. We cleaned them ourselves. Well.... Obviously we needed a professional. I went on line got a quote put down a small deposit chose the day and time i wanted them to come and they confirmed my choice in my email. Owen was the carpet cleaner and we are beyond pleased with him. The odor and all stains completely gone. I will always use Excel going forward. By the way neighbors and friends noticed and Ive referred them to YOU. Super Happy Customer read more

Wow! Great customer service like this is hard to find these days. From making your appointment with Stephanie (who is about the most cheerful person on the planet), to Chris coming out and cleaning carpets and doing a wonderful, professional job. They TRULY want to make your experience with them one that will make you a customer for life. Couldn't be more pleased and will recommend to anyone. P.S. - due to the excessive wind the day of my carpet cleaning, my storm door flew open all the way damaging the cylinder while it was propped open. Chris apologized, and happily reimbursed me for the cylinder. Very satisfied with Excel Fabric Care! read more

I will absolutely do business with Excel again. They were a pleasure to work with from the moment I scheduled the appointment. Stephanie was an absolute delight, and was incredibly accommodating. We had to reschedule the appointment because of delays in moving into our new house, and they didn't bat an eye. The carpets look AMAZING. We were considering having to replace the carpets within the first 6 months of moving in, but just wanted them cleaned in the meantime. They did such an outstanding job that it bought us a lot longer before we have to re-carpet the house. I would have chosen 6 stars, if I could have. read more

I've used Excel for about 5 years now. I have them come out 1-2 times/year. My carpet still looks great, even after 8 years of continual/hard use. Chris, the owner, always does the work himself, sometimes with a helper. He is always on-time, very friendly and courteous, dressed nicely, and does an amazing job. I wouldn't use anyone else! His wife does all the scheduling and is very friendly. She always remembers who I am and takes time to ask about our family, etc. Great company! read more

Benn using them for about 12 years and they always do a wonderful job and are very professional and friendly. I have recommended them to a lot of my friends. Our carpets are done every 6 months and always look new after Chris is done. The negative review on 10/13/2014 is simply not believable ..... Sounds like someone wanted some new carpet. Chris did everything he could to solve the problem. Did the poster ever think it was their carpet NOT Excel Fabric Care. read more

Chris and Stephanie are great. Stephaine is always so pleasant to talk to when scheduling appointments. Chris is always on time and friendly when he arrives. We use Excel once a year and it's so worth it. Carpets look brand new when they are finished. They do our large area rugs as well. And also the tile. Grout looks like it's brand new when they are finished. Love a local business that really takes care of customers. Call them today. read more

The techs were friendly, efficient, quick and professional. They explained everything clearly and did a fine job. The couch they cleaned had mouse droppings, mildew, dirt and dust from 30 years or more of use. Since the condition was so bad, they had to come out twice. They returned cheerfully when I called to ask for an extra cleaning. There was no charge and no hassle. I recommend them with a sincere five star rating. Thank you, Excel! Paul Falstad read more

We have been using Excel for over 5yrs and they always do a fantastic job for us! Chris is extremely personable and professional! Our carpet is 18yrs old and still in fantastic shape even being a light color and having children!!! A large part is due to Chris and his team making sure our carpets are cleaned every 6-8 months! I would highly recommend Excel Fabric Care! read more

Excellent service and always a job very well done. I have used this company for many years now for my wool carpet cleaning, grout and tile cleaning and furniture cleaning, the results are always wonderful. They show up on time and are very nice people who truly care about their work. I am very happy I found this company. I highly recommend them. read more

Excel does fantastic work. They are truly interested in knowing what results I expect and doing everything they can to deliver. I use them both at my home and my business and they work HARD. Very thorough, very well priced, and I feel I get every penny's worth. My home and my business always look (and smell) much better than I expect. read more

Excel did an amazing job on our carpet. The tech Kevin was professional, thorough and conscientious. I requested changes to the service from what was initially talked about and he was well informed and accommodating. He spent time explaining the process and communicated well. The white carpet looks great! Highly recommended. read more

I've used Excel for carpet cleaning and was very pleased with the service, they did an excellent job and so nice to work with. However, this time I desperately needed to have several oriental rugs cleaned and they did an excellent job. I would highly recommend them and their prices are very fair. read more

Great customer service over the phone and in person. Carpet cleaners were extremely cheerful and professional. They cleaned my family room carpet and sectional- furniture looked brand new again. I highly recommend them and will be using them for future cleanings. read more

Stephanie, Chris and staff are terrific. They always work with us for convenient pick up and drop off. Rugs are clean and always look great. We had two sick dogs one time and Stephanie assured us the rugs would be sanitized before I could ask. Awesome service, read more

Recently used Excel Carpet. We found them to be very friendly and worked to fit in our cleaning based on our needs. Had carpets and some furniture cleaned. They were on time and very professional. Good value. BPlan to use them again and again! read more