Outstanding Work and Exceptional Service! After a scheduled flooring installation with Home Depot's fell through, I was in a tough spot. Quality Carpet came out the very same day, provided me with a quote, and immediately gave me confidence that I had found the right company. From start to finish, the team was professional, respectful, responsive, and clearly took pride in the quality of their work. And it shows in the finished project! This installation was not an easy one. My home was built in 1988, and the subfloor was uneven and needed to be properly leveled before the flooring could be installed. Quality Carpet took on the challenge, leveled the subfloor, and completed the entire installation in just three days. They exceeded all of my expectations and believe me, my expectations are not easy to meet! What impressed me most was the care they put into the job. They treated my home and the flooring as if they were installing it in their own home. I would highly recommend Quality Carpet to anyone looking for professional, reliable, and quality flooring work. They have absolutely earned a permanent spot on my list for all of my future flooring needs. Thank you, Quality Carpet, for turning a frustrating situation into such a great experience! read more

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Brian and Jerry were fantastic, they were a pleasure to work with while we were navigating a flood. They cleaned up and dried all the water, assessed next steps and repaired water damaged drywall. They both went above and beyond, I'd highly recommend if you have water damages or need new flooring! read more

Absolutely amazing! That's all I can say. From start to finish Jerry was extremely professional. Every time we had a question, it was answered within minutes. They were on time every day they were scheduled to be at my house. We couldn't love our new floors more! I would highly recommend Quality Carpet and Flooring. read more

Jerry and Brian are AMAZING! We did a complete remodel to our Master Bedroom and Master Bathroom. We felt as if all staff was like family, they showed up on time and did an excellent job. They helped with design and made suggestions. We had some complex old plumbing and electrical issues, which was no problem for this experienced company. Do not let the company name fool you. Quality Carpet and Flooring can do any construction/remodel job that you need (electrical, plumbing, drywall, painting, demo, etc). And if by chance there is something they aren't able to do, they will give you a referral and even over see the job. We hired them after they did a great job on our daughters new flooring throughout her home, interior paint along with new bathroom toilets and vanities. They are extremely helpful in picking up your supplies and will even offer their contractor discount if they can. We love our bedroom/bathroom and we are so happy with how it turned out. After a few showers I realized the shower head needed to be adjusted for my short height. They had no problem stopping by to adjust it for me. Before and after pics.. read more

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On our way home from walking the dog my wife and I saw the Quality Carpet and Flooring van as it was servicing another house. We have a rug we have been wanting to get cleaned so took a chance and approached them. Jerry and Brian could not have been more professional and easy to work with! About to leave the job they were on they took the time to come inside and take a look. They offered us a reasonable price and agreed to come back the next day with more guys to take the rug away as we had to prep the area. They communicated clearly about when they would arrive, showed up with four guys to help move our dining room table with extra care, rolled up the rug and away it went. About a week later they brought it back after cleaning and treating the rug for pet spots. Rug looked noticeably better! The colors are vibrant again and our twenty year old rug looks brand new! With their help we were able to replace our rug pad with a new one and quickly put everything back in its place. Great company to work with and very comfortable giving them five stars. Thank you Jerry and Brian! read more

Quality Carpet & Flooring - Here is the rug after cleaning. First time in 20 years and it looks great! - Carpet Cleaning Near Me - Simi Valley, California

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We had a small flood in our kitchen awhile back that ruined our laminate wood flooring. After searching for months for a floor that my dear wife liked () we were frustrated. We visited all the local flooring stores and saw flooring we liked but never felt completely confident in their installation ability. My wife found a recommendation on a Facebook group for Quality Carpet and Flooring. Not expecting anything different, she called, and Jerry and Brian came over to meet us. They were incredibly friendly and confident in their presentations. These poor guys... My wife had them bring countless samples to our house to look at and she asked them millions of questions. They were incredibly patient and always happy to help. Once she decided on the floor she wanted we asked for a quote . It was very competitive with the several others we had received. Thrilled, we scheduled the installation. The installation crew showed up on time and worked unbelievably quickly. They spent extra time grinding concrete and adding self leveler to make sure our floor was level. They even pulled a section up to re-level underneath because they weren't satisfied (our concrete is jacked up...thanks earthquakes ) They also installed and caulked new baseboards that look amazing. Needless to say we are absolutely thrilled. The floor looks amazing and the installation was flawless. The installers worked unbelievably quickly and with precision. They took time to cleanup at the end of everyday too. Overall, our experience was fantastic. I would strongly recommend these guys for any of your flooring needs. read more

Quality Carpet & Flooring - Hallway - Carpet Cleaning Near Me - Simi Valley, California

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All around excellent experience. Jerry & team tracked down discontinued flooring for me to match my other rooms. The install was quick, professional, and reasonably-priced. I'd definitely use them again. read more

Quality Carpet & Flooring - Installed flooring - Carpet Cleaning Near Me - Simi Valley, California

Jerry and Brian came to my home for a quote to clean all the carpets, stretch a few areas that had ripples and clean all my upholstery. They were so nice and easy to get along with. They provided a fair price, did everything they said they would, better than I expected because most companies don't over deliver any more; their follow up was excellent; careful with my things and so respectful. Professional in their communication, organized with their billing. Highly recommend them; and when I came to yelp to write a review it was nice to see such great recommendations. read more

We were very happy working with Quality Carpet & Flooring . Jerry and Brian were very attentive and made everything very easy. They brought samples directly to our home after hearing what we were looking for. The timing was great and they fixed a small problem post installation quickly and efficiently. We would definitely use them again. read more

Jerry is amazing!!! I called this morning to see if I could purchase a small piece of carpet padding to replace a portion that was removed from a previous water damage restoration company. Jerry promptly returned my call and within a few minutes, he had some padding ready for me to pick up - absolutely no charge! Jerry is now our go-to for any future flooring needs! read more

Jerry and his company are absolutely FANTASTIC!!! I highly recommend them to anyone needing new flooring installed. Jerry went above and beyond with communication, following up, and making sure I knew what was happening every step of the way during this process. The floors look *beautiful* and much better than the previous laminate floors there before! read more

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Jerry and his team are great. They're amazing to work with. Flexible, honest, reliable, and have great communication. I'd definitely recommend them for carpet and flooring services. 5+ stars!!! read more

Jerry and his crew are professional, prompt, friendly, and knowledgeable. I've been having issues with my dryer vent for the last three years. I've had four different companies out to clean the vent and no one was able to get through the opening and restore the airflow. I was told I would need to re-vent the dryer elsewhere. Quality carpet and flooring came out on short notice with a truck mount system and was able to clear the vent this morning. I'm soo HAPPY with their work. There was a glass bottle stuck in the venting system no one else was able to get out. Would highly recommend this company. Will be using them again and referring to family and friends. read more

Quality Carpet & Flooring - Carpet Cleaning Near Me - Simi Valley, California

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The owners, Jerry and Brian, arrived as scheduled and performed a detailed cleaning of the Dryer Vent. They took exceptional care with the property and returned all services back to original operating condition upon completion. I highly recommend this company!! Nino A read more

We hired Brian & Jerry for a pretty big renovation project, we're new homeowners and they helped so much throughout the entire project. We have brand new tile, carpet, and they assisted us with refinishing the wood floors. It all looks amazing and we highly recommend them for your flooring services! Super sweet guys and they take pride in making sure you're happy in the end. Thank you!! read more

We unexpectedly found ourselves needing floors and carpet for my father-in-law's condo - and I am so thankful we called Quality Carpet & Flooring. The knowledge that comes with 30 years experience was such a relief. The work was completed quickly and beautifully - all at a fair and honest price!! So happy we have a local business to rely on!! Thanks so much!! read more

HIGHLY RECOMMEND! We went with Quality Carpet to install new carpeting for our Optometry office after Jerry & Brian came out to discuss and quote the job. They were extremely professional and accommodating. When we requested to match our existing cove base that was not easily available, they had it delivered in time for our installation. The installation the done well and we are extremely pleased. There were a few areas we had concern over with seam placement and they were very responsive to address those areas. We were so impressed with the service and everything looks wonderful! We will continue to use them for routine cleaning and definitely use them for our home as well. It's nice to support a local business as well. The name say it all...Quality! read more

Quality Carpet & Flooring - W. Sam Shields, OD Simi Valley Optometry office - Carpet Cleaning Near Me - Simi Valley, California

Quality Carpet & Flooring- Jerry and Brian were two very professional, respectful men in the carpet industry. They knew their product and were able to address my questions and concerns. Their installers installed our carpet as promised and our house turned out magnificent. The prices couldn't be beat. I would highly recommend Quality Carpet & Flooring to anyone. They were recommended to me and I looked no further. Jerry communicated often to make sure the job was on track and when he was enroute for appts, etc. Thank you for a job well done! read more

Quality Carpet & Flooring recently installed new carpet in our house. We are very happy with the results. The whole team was very professional and prices were reasonable. Will recommend to friends and family! read more

Quality Carpet & Flooring - Old carpet - Carpet Cleaning Near Me - Simi Valley, California

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Jerry and the Quality Carpet Care team did an excellent job from customer service, arriving on time as promised and finished the job in a timely manner. They were respectful of my home and furnishings putting everything l needed back in place. The carpet looks so much better and is drying as predicted. I will definitely recommend their services. Doris F read more

Jerry and his team did a great job replacing my old laminate flooring and installing new beautiful luxury vinyl flooring and baseboards. They were very responsive, helpful and got the job done fast. I am so happy with my new floors. read more

Quality Carpet & Flooring - My new floors and baseboards - Carpet Cleaning Near Me - Simi Valley, California

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We used Quality Carpet (jerry & Brian) again to install laminate flooring. Once again we were impressed on the professionalism and quality of work. There crew was polite, respectful. I will use them every time. read more

Jerry and his team were very professional, and had great communication. They made me feel secure the job would be done the correct way, and went the extra mile for that assurance. I would recommend to anyone in the Tarzana and surrounding areas! read more

Jerry and crew accommodated our last minute request for carpet cleaning, they were on time, and provided outstanding customer service. Their work was amazing and our old stained carpets look 100% better now! We will refer them to our friends and family and will definitely use them again! read more

We used Quality Carpet and Flooring to clean out our dryer vent and they did an amazing job! They were prompt, professional and efficient. Sean was super helpful and knowledgeable and explained each step during the cleaning. We've had problems with our dryer vent before but this was the best dryer vent cleaning ever! The dryer is working so much better now, thanks to Sean, Santiago and Jerry. Thanks for a great job! read more

Posting another review for Jerry and Brian. I had my sectional and area rug cleaned by Chuy a few weeks ago. He did a great job - very thorough and well dried after service. He even was thoughtful to clean the runner! I also had them install some floorboards for me for one of our bedrooms. Their guys did a beautiful job. Thank you guys! read more

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We've had Quality Carpet Care in twice - first to do an emergency carpet clean in an upstairs room (they came first thing and got it done - looked and smelled great). Then last summer I had them clean our ceramic floor and grout and a small carpet area. They did a fabulous job - were on their hands and knees hand-scrubbing the grout and in some places going over and over it until it was spotless. I couldn't have been more pleased. Very good, professional service, I highly recommend. read more

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My friend referred me to Jerry at Quality Carpet Care. She has been using his service for over a decade. Unfortunately our dog had cancer and we gave him chemo but we had alot of carpet cleaning to do after he passed last month. Jerry contacted me right away. We set an appointment and they were here exactly when they said they would be. They got to work quickly and were very professional. I am very happy with the service and will be a long time customer as they have been for my friend. Thank you Jerry and staff! read more

Jerry and Brian from Quality Carpet Care just left. They cleaned out my clogged up dryer vent. (It was so clogged up it was causing my dryer to take several cycles to dry a single load of clothes and I shudder to think of the fire hazard it posed!) My encounter with Quality Carpet Care was top notch from start to finish. Jerry was easy to communicate with. Quick to reply and to get me on his schedule for the service. He gave me a 2 hour window of time and told me he'd text me when he was about an 1/2 hour from arriving...which he did! He and Brian arrived and finished the job well within the 2 hour window. They were both super friendly and happy to answer any of my questions. They got to work and any concerns I had over having someone doing service at my home were quickly put to rest because of their level of professionalism and obvious experience. I'd hire Quality Carpet Care again without hesitation and could not give them a higher recommendation! Additionally, I was thrilled to find out that besides carpet care and dryer vent cleaning they do so much more. I was especially excited to hear that they do sales and installation of flooring, carpet and baseboards. In a nutshell, I'm super happy to have found these guys and they are now officially my go to guys for a variety of services! Friendly, professional, timely, efficient, reliable, trustworthy and reasonably priced! What more could you ask for? read more

Quality Carpet & Flooring - Quality Carpet Care cleaning out my clogged up dryer vent! Friendly, professional, on time, fast, efficient, affordable! - Carpet Cleaning Near Me - Simi Valley, California

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Our toilet overflowed and flooded 3 bedrooms. A friend referred me to Jerry at Quality Carpet & Flooring and he walked me through what to do until they could come out the next morning. They were very prompt and professional and removed the old carpet and padding the next morning. They set us up with carpet blowers and dehumidifiers and checked in over the next couple days. They returned to pick up equipment and did a moisture test for us and all was good. I expressed an interest in replacing the carpet and he brought samples and gave me a quote the same day. A few days later, we have brand new carpet and it looks amazing! Brian and Jerry were great to work with and I would highly recommend them for all your carpet needs! read more

Extremely nice people to work with and VERY professional from start to finish - on time, no hassle when I had to change my schedule, knew what they were doing, and very good communication throughout the process. A crew of three people did my stairs and three bedrooms in about 3 1/2 hours - moving furniture and all. The carpet looks great! I'd recommend this company anyone. read more

Had customer window shutters installed and am very happy with this company. Great customer service, speedy delivery/installation of product, and price was very reasonable. Would highly recommend. Thanks again. read more

Excellent job. The attention to details is outstanding. Jerry was excellent in communicating throughout the process. Thank you!

Just had new carpets installed with Quality carpet, we are so pleased and happy with the quality and appearance of the carpet! Jerry and Brian were so professional and nice, I highly recommend them and their team! Thank you guys so much!!! read more

Installed new vinyl planks (flooring) . Couldn't be happier, excellent work done by Brian & Jerry's crew. On time & job well done. Very reasonable pricing. read more

Jerry and his crew are the best! My carpets look brand new when they finished! They give you the extra effort, clean it till it's clean! I'm very impressed with quality carpet and floor ! My real estate broker gave me their number 8 years ago , I never call anyone but them. I appreciate the extra effort, rare these days! read more

Jerry and his team were very responsive when it came to scheduling service. They were also very thorough when it came to scheduling the kind of service my home needed, to customize the service that best fit my home. I have an older dog who has had more accidents on my carpet than I'd like to admit. Jerry and his team came in and made this carpet brand new! He followed up the next day to ensure everything is good to go. Thank you again Jerry and team! You're the best!! read more

Another great job by Jerry & Brian. I recently moved my office from Simi to Moorpark, I had quality come out to install some flooring in my office, great job. I had them out the other day to continue the flooring into my training room. Flooring is great, pricing was affordable, they were on time and completed a quality installation. read more

Quality Carpet Care provides the best carpet cleaning services at reasonable rates. Technician Alex, arrived promptly and left our carpet thoroughly clean and smelling fresh. Best of all, the carpets were dry within an hour! No muss, no fuss. I will continue using QCC for many years to come. read more

Quality Carpet Care did a great job! I called them and they were able to set up a carpet cleaning for the next day! They texted me 1/2 hours before they arrived . They were friendly, professional, & fast . Our carpets were clean and fresh! I would highly recommended them!! read more