They are the best contractor that I have ever used. They knew I had a time crunch and they got the…read moreroof replaced during a two day break in the weather. Best value also

We first used Collingwood Construction to fix our roof after loosing some shingles. They…read moreimmediately covered the roof so we would not have any problems with leaks and helped us contact our insurance company. When the insurance adjuster came to review the claim, Collingwood was there to make sure the claim covered the repairs. When they opened the roof, rafter damage was found. Again Collingwood worked with the insurance company for us. There was also some siding that needed replacing. Larry gave us some suggestions to use existing siding to replace the damaged area and add an accent along the bottom with Versetta Stone. The additional cost was well worth the investment to the curb appeal of our home. Many of our neighbors commented on how nice our house looked.

I went to the Buffalo Home show this year, in part, because I wanted to find a roofer to help with…read morea pesky leak in our roof. I met with Collingwood Construction, explained my problem, and asked if they would be willing to come to my home to give me an estimate. I was unsure of the scope of work and was quite upfront about that. I didn't know if I needed a complete lower roof or just a repair. They enthusiastically assured me that no job was too small and would be happy to give me an estimate. After the home show someone called me to set up the appointment. Good start in my book. They then followed up with a letter confirming my appointment, provided information regarding the services they offered, and even provided references. Great. This is where things got a little funky... A few days prior to the appointment I received a call from a woman confirming the appointment and then asked if my husband would be present. Um, what? Yes, she asked if my husband would be present. Had the shoe been on the other foot and a man set up the appointment would they ask if his wife would be present? I doubt it. I informed the woman that my husband would be out of town, I owned the home, and the title and mortgage was only in my name. Why would I need my husband present? She backpedaled a little and said it was helpful to have everyone on the same page. I assured her he trusted me completely to make the decisions and as a real estate broker I know more about homes, structures, and repairs than he did. She said that was fine and that we were all set for our upcoming appointment. The day of the appointment, about an hour and a half prior, I received a call asking if I was going to be home for the estimate. I said "yes". I actually had to rearrange my schedule and turn away an appointment to make sure I had enough time dedicated for the estimate. Then the man on the phone asked me to describe the roof problem again. I, again, relayed the issues we had been having. He mentioned he remembered me from the home show and even remembered I was a real estate broker. He then said it did not sound like a very big job, they were really busy, East Aurora was far away from Getzville (where they are located) and that he was not going to show up for the estimate. He then said goodbye and hung up. I was shocked. I can't imagine treating any potential client like this. What's more is if you didn't want the work you could have cancelled any time within the two weeks prior when we scheduled. I have to wonder if the fact my husband was not present weighed into his decision to not show up. Being in real estate I refer a lot of work to contractors, roofers, etc. I've not had the best feedback from my clients with regards to roofers recently which is why I was at the home show hoping to connect with a couple new ones I could refer. I would NEVER recommend this company for any work, EVER. They were dismissive to me as a woman and completely disrespectful of my time. Avoid this company.

During this recent cold snap, we ended up with a serious ice dam that started leaking into our…read morekitchen. It was incredibly stressful, especially after another company had already been out and didn't resolve the issue - the leak came back the very next day. Kris and his team were a completely different experience. They fully removed the ice buildup instead of just breaking at the edges, and the problem was actually fixed. Professional, efficient, honest, and more than fairly priced. I'm very grateful for their work and wouldn't hesitate to call them again.

I was in need of a roof replacement in Buffalo for a rental property. I got several quotes and…read moreOconnor wasn't the cheapest. I did feel the most comfortable based on seeing what previous customer had to say about working with their team on similar projects. They made the process super easy, communicated every step of the way and the roof turned out great. Since then, I called them for an emergency roof repair as my flashing had issues and was letting water into the attic. They got a team member out quickly and since then, no water!

To be clear we did not get our roof replaced or even fixed by them. But that is why we called…read morethem. I had met them at a friends house who did need roof work. I liked the way they did the assessment and estimate. So when I saw something I thought of them first. They came over and gave an honest assessment that we did not need work done. Great! I asked if they knew someone who could fix an outside porch deck (about 10 by 12 and 100 years old well made with pillars supporting the roof etc). Surprise surprise but they could. While they don't advertise it, they do this type of work too. So he gave us an estimate a few days later. Seemed reasonable to us for the work. Turned out it was because once they tore the deck up it was clear more work was needed. They did it without any issue, and no cost increase. Fab. The two Employes who did the work were polite and quiet. No loud radios blaring. No shouting. No nonsense. Even our neighbors were happy. With all the rain the work took longer than expected, but only because of rain days, not because the actual work took more time. So the estimate of time was right on. If you need roof work, or even deck work, I'd call Naples and see what they say.

The low-slope roof on the 14' x 20' garage attached to our house, was seriously leaking & the…read morewooden rafters under it were literally rotting away. Naples Roofing was recommended to us by another roofer who does not work on that type of structure. So we called them & their estimate was close to what a different company quoted last year. Naples understood what needed to be done and, unlike another company we spoke to, did not try to tell us the garage needed to be torn down and rebuilt for twice the money. After we signed the contract & paid the first 1/3 of the cost we had to wait about two weeks for them to do the work. It would have been a longer wait, but they had a cancellation. So three men came by at 9:00 a.m., tore off the old roof etc., and put up twice as many wooden rafters as the contract had called for! They put a new plywood roof, covered it with a waterproof membrane, put up new fascia & some type of protective plastic around the edge, & cleaned out a gutter at the edge of the roof on the main house that I couldn't get to, which had weeds growing in it. They hauled all their trash away, they were pleasant & polite. Husband & I are delighted! The only criticism I have is that they didn't keep in touch with us as far as scheduling the estimate, or scheduling the work. Husband & I are retired & are usually at home & didn't know in advance what day they would be there. Their work is obviously high-quality & it is guaranteed for five years. I'm very happy to recommend Naples Roofing.

I was extremely pleased with the work that was done by Advanced Craft Bath Remodelers. The team…read morewas extremely professional and knowledgeable. They were always on time and always cleaned up well each day - you never even knew they were there. I was so impressed with the attention to detail - perfectionists at their finest! I felt like Advanced Craft Bath Remodelers went above and beyond to give me a beautiful end result. Not only were they extremely good at what they do - but also they were fantastic people to work with, very personable and friendly. It was such a relief to find contractors who took so much pride in their work - I give them my highest recommendation!

Incredibly professional. Best job ever! They did a great job turning back some very tall trees…read more Prices are incredibly reasonable. I highly recommend them. I'm

I had this business do a few landscaping jobs for me in the fall ( trimming shrubs, cleaning up my…read morefront beds, cleaning my gutters). They did a great job for a reasonable price, came to do an estimate, came when they said they would. They did my snow removal this winter and did a great job. I have a corner lot and the street plow often plows snow and slush up on my walk- they came back and replied when needed. There was no damage to my lawn anywhere. They are reliable and do a great job!

This company gave me a quote on a room renovation project that I had created. They came out and…read morewere extremely friendly, but I kind of had the feeling that they hadn't done this before. When they left, I did some research and discovered that their core business is cleaning. I reached out to them and expressed my concerns. This is a business with no online presence other than Yelp and there was no way that I was going to give them thousands of dollars up front. It was a friendly correspondence and I stated that - despite their lack of online presence and experience outside of cleaning, I would still like to work something out with them. I asked for references and pictures of rooms were provided. I asked if I could contact the client - I never heard from them again. Be careful out there.

We needed our apartment deep-cleaned, and the team exceeded our expectations. They responded to our…read morerequest the same day, scheduled quickly, and had everything completed within just a couple of days. Their work was thorough, attentive, and went beyond what we asked for. On top of that, their rates were very reasonable. We couldn't be more pleased and would gladly recommend them.

I needed a complete tear off so in September I scheduled 4 roof estimates with 4 different…read morecompanies. A Best was the second who company that came and gave me a quote. In the end I chose A Best for the job. What made the difference was that I really liked Tom when he showed up to do the estimate. He was very personable and explained everything to my satisfaction. He definitely instilled confidence in the products they use and the work they do. I also enjoyed hearing about the history of the company and how his family started it. The price was more than fair. We made an appointment for him to come back so we could draw up the contract. The contract was pretty straightforward and the entire process was painless. He told me the work would begin in 3 to 5 weeks and it would take 2 days to complete. A few days before the work began I received a call from the foreman confirming the materials were allowed to be dropped off on the grass, and asking me to make sure the driveway was clear for a dumpster they'd be having dropped off. Sure enough the next day the materials showed up, the next day the dumpster got dropped off early in the morning and a crew showed up and got to work. But lemme tellya, not only did they get to work that day but they also finished it. 12 men and one woman who was the foreman who'd called me a few days prior, showed up and they worked from sun up to sun down and they were impressive. They knew their stuff and every time I looked every single one of them was actively working unless they were on a break. I'd heard a one day roof job might not be the most desirable but this one was only one day and it was great. I'm happy with it and so is my husband. I for sure recommend them.

My 84 year old mother hired ABest to replace her roof several months ago. My mother lives alone in…read morea small house in Kenmore. I live in a different state, so I was helping her arrange everything remotely. We decided to choose ABest over the other companies that provided estimates because of the sales person who came over to give her the estimate. He seemed like a good guy. He gave me a nice pitch over the phone about how we needed to take care of the older generation. All sounded great! I thought she would be in good hands. All the estimates we received were around the same price. My mother's house has a small entrance way in the back that has a slightly pitched roof. On the contract that she signed, it specified that no flat roof sections would be part of the work. I spoke to the sales guy on the phone asking him to include the entrance way roof. He agreed but never included it on the work order. So, that section was never roofed. Also, my mother HAD a small aluminum folding bench that she used to support herself while gardening in her yard. After the workers finished the job, packed and cleaned up, my mother gave them a check, she noticed that her bench was no longer in the yard. She mentioned this to the foreman. He said that her neighbor came over and took it. The workers left after that. My mother and I both spoke to the neighbor, who has been a close family friend for years, said he did not borrow it. My mother called ABest, upset that someone doing work on her house would steal from her. I also spoke to them and I was told that they would replace the bench. This never happened. I spoke to them 4 times over the past 3 months about this issue. I was promised each time that a bench would be dropped off but it still hasn't happened. I called for the final time today and told them what awful people they are to take advantage of an 84 year old women. It's totally possible that one of the workers thought the bench was theirs and just threw it in their truck during clean up. If so, why say her neighbor came over and took it? One more thing, it took them 2 months to pick up the pallet of extra shingles that sat in my mother's driveway. Each time I called about the bench I asked them to get the shingles. Their work maybe fine, we'll soon find out, but I do not recommend hiring them because they cannot be trusted.