I was looking for a new mountain bike and settled on three brands: Specialized, Santa Cruz, and Rocky Mountain Bikes. The latter one is not carried by any bike shop in Savannah as far as I know, so it came to the former two. And I wanted very much to see the bike and ride the bike, I didn't want to have something ordered in sight-unseen. Alas, these days, like many types of retailers bike shops carry less in-store inventory and in Savannah there seems little demand for higher-end bikes. That said, I called up Quality Bikes and asked what in my price range and meeting my demands they might have in stock and they had two Santa Cruz models that interested me. A friend and I drove out, I looked at and test rode the bikes, and decided on the Santa Cruz Chameleon-Carbon. Awesome, awesome, bike! Issac, the salesman who helped me, despite still being in high school really knows mountain bikes and has a winning way about him. Great attitude and very helpful, no pressure and very honest. Indeed, everyone at the shop was awesome, but especially Issac. I bought the Chameleon and they tuned it up and got it ready for me--clearly no hurry, they knew they had the sale already but they took appropriate time to do everything perfectly. I would earnestly recommend this store to anyone needing a bike, especially a higher-end one and especially a mountain bike. They clearly know what's what and have a great attitude and approach with customers. And I'm very happy with my Santa Cruz Chameleon! read more

Had the bike I wanted and gave me a fair trade in for my previous bike. Mike checked the bike over before he helped load it in my SUV. They provide lifetime free adjustments on new bikes which I thought was a nice feature. read more

Great people. Always very helpful. Mike and his crew are very knowledgeable and can repair any problems you might have with your bike.

They were all very friendly. The young lady working there was prompt to assist me both visits, showed me a wide variety of bikes they had on offer; and when none of them fit my budget, she showed me the used selection and I found a bike I liked at the price I could afford. Is the bike perfect? No, but it fits what I wanted and needed. The two gents working with her did a check of the bike to make sure it is in perfect working condition and both have been prompt in answering any questions I may have. read more

Quality Bike - Blue bicycle - Bikes Near Me - Savannah, Georgia

This is another friendly neighborhood bike shop. I bought my bike a few years ago because of the service and the time the clerk took to explain features. I ended up buying one in the mid price range because of the options explained to me. Another boon it the life-long tune-up service with any sale. Truth be told, I don't know what they do during the tune-ups. However, this last visit they found things that needed attention, and I thought it was a fair assessment. read more

We came here Friday afternoon, and were very pleased to find that our experience lived up to our expectations. We were greeted right when we walked in, and team members made themselves available to answer all our questions and help us check out. We were hoping to sell a bike of ours, but the owner was honest about having a full inventory already of the type of bike we had. They have an assortment of parts and accessories, as well as new and used bikes. I bought bike pedals for $15, which is very comparable to what I saw online. Would go again for a tune up or any other bike needs read more

Pitiful customer service. They appear to be more worried about working on their bikes in the back and not giving full attention to the customer when they walk in. If their lady employee is there, she will help at the technical guys in the back so little interest. read more

This bike shop has the absolute best customer service. They are super friendly and knowledgeable. The bike mechanic is extremely experienced and knows his way around working on bikes. I highly recommend Quality Bike. Hands down best bike shop in Savannah. read more

My dad and I went to go get him a bike today...dude was not rude but you can tell that he did not want to help us. No one else was in the store took him a while to help us out, then he leaves to go laugh with an employee. I was expecting him to be more friendly and ask what was our price range what kind of bike we wanted. Like actually try to make a sale. He starts to tell us that financially it would be to much to change the handle bars onto the bike my dad wanted. Like saying it wouldn't be affordable lol. I like supporting local business, but I can't go back there. Being in sales you can't think certain people are broke or choose who to give great customer service. Even if I didn't have anything to get. Just by receiving good customers service create a chance for me to go out and talk well about Quality Bike. Good luck to your business!!! read more

The people at Quality Bike in Savannah took such great care of us on our recent trip to Savannah! I had a flat they were able to fix immediately and even showed up on the road when it needed further repair. they saved the day for us --thank you! read more

Quality Bike - Bikes Near Me - Savannah, Georgia

Love the service I received and the continues bike service after my purchases. I will do all my bikes needs and Quailty Bike shop

Performed extensive and expensive repairs. When additional tuning was required they refused to stand behind their work. I'll never go back!

Terrible customer service skills. Went today, waited outside, social distancing, and this red headed kid comes to me and asks me what I needed. I tell him and he looks at me and says, " Sorry, can't help you." No other explanations. I had to call the store manager and only then did I get an explanation. Moral of the story-If you are tall and over thirty you won't be helped. read more

I'm cycling from Georgia to California and have been to four bike shops in Savannah, Quality being the last. I find this shop to be as good as it gets. I need to true my rims on the road, I've got over 3,000 miles to learn how to do it without a truing stand. The young man gave a little advice, showed me around the store and was just a fount of information. This shop is a good as it gets. The other shops I visited, one was actually detrimental to my bike, the man installed toe clips backwards with the buckle facing into my pedal stem and by the time I got home, a 40 mile ride, it had worn a gouge into it. This wouldn't have happened with a Quality installation. read more

I bought my 1st bike in 2004 as I was transitioning from jogging to biking. I went to Quality Bike and asked for the most expensive bike they sold, and was advised by the owner, Mike, to buy an introduction bike at a fraction of the cost. He said to ride it for a couple of years and if I really liked road biking we could upgrade. But He said so many people start with enthusiasm and then lose interest. 13 years later I am on bike #3. I have always gotten great service and helpful advice. read more

These guys live up to the name on the sign 100%. I have shopped there many times and not only do they always have what I am looking for, there is always someone that is very eager to help me. They all seem very genuine and want to share their knowledge by asking questions to get you exactly what you are looking for. I can say nothing but good things about this store and its staff. I look forward to my next purchases there, because I know that I will be satisfied. read more

Awesome store, great service, vast selection, what more can you ask for? I went in for bike repairs (after having my bike assembled by them a few years ago) and left it there for a tune up. They said it would take a week but I got a call within 2 days, so I was very happy with that. The staff is great and they can tackle any problem thrown at them. You can even call them any time and ask questions and they will patiently answer them and walk you through the steps to fix the problem. read more

I have taken my road bike and mountain bike in for repairs several times. The team is always very helpful and the workmanship on the repairs is sound. I recently worked with one of their guru's to have my bike fitted and this was a great experience as my knees started to bother me and after having them watch me and adjust my bike, I have been pain free. read more

I have to say this bike shop is a surprise. It looks like a small place from the outside but when you walk in you are delightfully greeted with a large selection of quality bikes of all kinds. I went there to see if they could repair a tire for my friends bike. The staff was very helpful, friendly and funny. Not only did they fix the tire, but they replaced it with a better quality and very inexpensively. Now I am a big guy and I don't have a bike for that reason. I asked the young man if they had a bike that would work for a "stocky" boy. Instead of trying to sell me a bike that costs thousands of dollars, he showed me the absolute perfect bike for me and it is only a couple of hundred bucks. If I buy a shirt and a pair of pants in my size I can spend that much. I highly recommend this place if you are a serious racer, rider or just an average biker, you will find what you need. They have apparel, GPS, power drinks, accessories and some really cool bikes. They also have awesome customer service. I will be heading back to get my new bike this weekend. read more

Excellent service! Traveling through and my bike had some sustained some damage from the carrier. They patched it up quickly and were very helpful referring me to a great local ride that wasn't on any trail sites. Would definitely recommend them! read more

I love this bike shop. I stopped in several times just to look before plunking out the dough for a new bike. They were always very friendly and helpful as they possibly could be. When I ordered my bike, I spoke to Mike several times on the phone and he was always very prompt and so nice. I highly recommend this shop for anything and everything "bike"! read more

Stopped in to get new tires for my road bike after I got a severe puncture. Staff was very helpful and knowledgeable. Discussed tire options with me and replaced them in-store. Lots of road and casual bike accessories, nutrition products and a fairly large bike selection. Will definitely go back if I am in the area and need anything bike related. read more

Purchased a bike on 5/2. We were not sure if it was a good fit but sales person assured full refund if returned with little use. Son only rode a few times but bike was too big. Succesfully returned 5/14 but sales person was very, very rude. Due to that sales person's attitude we will never shop there again despite in the market for more bikes. read more

Quality bikes was lovely! I was assisted by Neil, who is the man, and I ended up getting a beautiful bicycle. I love it, it works great for my needs- I'm a student so I ride my bike around to get to class...and everywhere else. Neil worked with me when I told him my price range and when I was a little iffy on buying lights or not, he discounted them for me. All in all, a quality bike shop with helpful and friendly staff. read more

Customer Friendly EXPERTS are their speciality. Always exceed my expectations whenever i drop off my bike for service. MIKE runs a Superb SHOP read more

these guys are the best! we were visiting from out of town and has a problem with one of our bikes. they quickly fixed it while we waited and we continued on our merry way. thanks mike, you made a 5 year old very happy read more