I can't say enough good things about Ramon and Jamal at Royal Motors North…read more I brought my Mercedes in with a very difficult, intermittent electrical issue that multiple shops couldn't figure out. The car would randomly shut off, throw warnings, and then restart -- the kind of problem most shops avoid or give up on. Ramon and Jamal didn't. They took the time to actually diagnose the issue, listened to the full history of the car, and were patient and methodical instead of just throwing parts at it. Their electrical knowledge and problem-solving skills really showed here. Once the root cause was identified and addressed, the car has been running exactly as it should. What impressed me most was their honesty, communication, and professionalism throughout the process. They explained what they were doing, why they were doing it, and made sure the fix made sense. No pressure, no guessing, just solid work. If you own a Mercedes or any European car and want a shop that truly knows what they're doing -- especially with complex electrical problems -- Ramon and Jamal are the people you want working on your car. I'm extremely grateful for their help and wouldn't hesitate to bring my car back or recommend them to anyone. Thank you both -- outstanding work.

I just got an answer from supposed to be Liza the owner, thank you for replying back to my review,…read morebut if you have the video, you most be looking at the wrong video. Can you post the video so everyone can see the video or tell everyone the truth who got hostile? It was not me, I asked him to answer my question and he just decided to kick me out? Because he knew that I got him trying to scam me. Please ask the client that was sitting in your lobby who got hostile. I spoke to him outside and he also did not like how your Brazilian friend acted who now is not the owner or not related to the owner. I kept asking him the same question and all he was telling me was to get out of his office. That I acted hostile, let's talk to the other employee sitting behind the counter that was in the office with his face pale because he could not say much. Lady I am a business owner and if I see one of my employees speaking to someone the way he spoke to me, he would be working somewhere else. You cannot do anything to your Brazilian friend because he has a stake in the business and I also saw another review saying the same thing that happened to me. This is something that is normally done in that shop. But now you're turning the table by saying that I got hostile . I also do remember very well what I wrote on the first post. But for whatever reason you guys did appeal or told Yelp to take it down. If you support this type of behavior in your supposed to be shop, the only thing I will wish you is the best of luck. If you need to speak to me please call my surgical center at 407-459-7542 in my medical center that I own, I would not tolerate anyone speaking the way he spoke to me. He was not doing me a favor neither he is NOT the only mechanic in Orlando. Again I ended up taking my sons car to Fields BMW dealership in Orange Blossom Trail and they treated me with a lot of respect they understood my concerns and they took the time to answer all the questions I had. My experience with Mike in the Service department was extremely positive and professional. I ended up saving time and a little bit of money. The only reason why I went to see you was because a friend recommended two shops around the Lake Nona are which is not to far from my house and I ended up there but after my interactions with your shop and telling the person who made the referral he decided not to make any more recommendations, because he does know who I am. I would not like anyone disrespecting me or any of my family members. There are many ways to speak to someone without disrespecting a person. If your staff is not train or your business partners, again I wish them the best of luck. You have my office number you can call me between 9 am and 6 pm Monday to Friday and ask for Eric, I am the only Eric in that surgical center. Again thank you for replying back and for trying to turn the tables, but is all good. Many more negatives reviews you will have for sure if you're not truthful to what's really happening and not addressing the issues the right way. I will like to see what would you write to defend those reviews and not addressing the problem correctly and honestly, please read all your negative reviews from your business that has in Google and in Yelp and the name of Ramon you would see and not other or another name you will be able to read many times, this will tell anyone that you cannot do much. again best of luck and many blessing to you and your family.

Had an issue with my truck, thought it was worst then it was, called around to many places, H&R was…read moreone of the few who went flat out said they have to look at the vehicle to know what was wrong. They found out what it was, called with an estimate and completed the work in a couple of days. Luckily, Enterprise Rental was right around the corner, rented a car while my truck was in the shop. Great job, great service, reasonably priced. Highly recommended.

H&R Automotive is the best shop for honest and reliable service. While other service centers tried…read moreto push unnecessary repairs and overpriced parts, Rohan was the complete opposite. He took time to check my car while working on another one, quickly gave me a free and honest itemized breakdown of what was actually needed, and charged a very fair price. He even adjusted the final cost because the job took less time than expected. If you want a mechanic who's honest, fair, and professional, Rohan is the ideal mechanic to trust.

Excellent work!!! The gentlemen at Advanced Cylinder Heads know what they are doing on a highly…read moreprofessional level. I took some heads to get resurfaced for a car I'm working on, they went out of their way to make sure I was being taken care of when it came to time frame, what the service would do and what else I needed done. They recommended some extra services I needed done, so I went through with them and let me say what a job well done they did. I checked for mistakes after receiving the heads and I couldn't find any, it looked brand new. I definitely know where I'm going anytime I have a problem. Good Job ACH for doing a good just business and for taking care of me

Took my F-250 diesel to Advanced Cylinder Heads after it started having serious engine issues. They…read morediagnosed the cylinder problems, walked me through what needed to be done, and handled the repairs without trying to sell me anything extra. Turnaround time was solid, and the truck is running smooth again like it should. You can tell they actually care about the quality of their work, I'd definitely go back and recommend them to anyone needing real diesel engine work

Wow. What a great new facility for my Cadillac Escalade to get its spa day! Walking into the new…read moreMassey Cadillac South felt more like checking into a luxury hotel than a service department. Matt Pelphrey (affectionately known as "Maester Aemon") greeted me with the wisdom and calm you'd expect from the Night's Watch, while Service Director Michael Chernow ("Gru") somehow manages to look like he's plotting to steal the moon but is actually orchestrating outstanding customer service. Together, they're an entertaining duo who make you feel right at home. The dealership is absolutely beautiful, sparkling clean, and every detail reflects pride in the new facility. My Escalade came back looking refreshed, pampered, and in perfect condition--like it had just spent the day at a five-star spa instead of a service appointment. Between the fantastic people, immaculate dealership, and top-notch care, this was one of the best service experiences I've had. If your Cadillac deserves a little royal treatment, this is definitely the place to bring it!

Mark, from the Roadside Assistance Team was absolutely incredible. He fixed the issues with my…read moreCadillac, and explained everything that he was doing. I don't have enough words to express my gratitude. Also a huge thankyou to Tammy Parker in their service dept for giving me Mark's information. You guys are amazing A++++++

Jamie is the only place I take my car when it gets a ding. I recommend his shop to all of my…read morefriends because he is professional, friendly and honest. My family has been going here for over 10 years and we keep coming back. Best in town.

Highly recommend. My engine over heated on my way home, I stopped in their parking lot and asked if…read moreI could leave my truck there over night. Instead, the gentleman and his team jumped into action and had the crack in my radiator frame patched in a jiffy. I'm extremely grateful for him and his team, you should do business with them. Down to earth, hard working and real are the team you're going to meet going here. Boy it was a trip down memory lane, he reminded me of my grandfather who would always drop what he was doing just to lend a helping hand. Thank you again for everything, I'll be sure to recommend this to every single friend and family member needing car work down.

My husband and I have been taking our vehicles to Rob for years and years now. The most honest man…read morein the business. Good parts, great prices and exceptional work! Love this place.

Def use his service, more than reasonably priced. I expected to pay more, to my surprise he saved…read moreme about 500.00, another place close by was charging double than what charges me. Excellent service, got the job done, the car runs great, haven't had any issues since having it fixed here. Stop shopping around, call Mr. Longfellow, let him know what you need and he and his staff will definitely take care of you. Again, excellent service, will def use when in Florida again.

Truly the best experience with an oil change and car maintenance check that I have ever had. I…read moredropped my car off at 11:50am on 9/14 for an appt at noon for an oil change. The lobby area has chairs and plug-ins so I brought out my laptop and was able to work while looking into the shop so I could see them work on my car. The receptionist called my over and walked me to the back to see some brake issues on my car. The tech let me know what was going on and actually showed me how my brakes were rusting. I couldn't do the additional repairs that day as they were expensive but I paid for my oil change with a coupon and it came to $65 for a synthetic oil change. I was impressed all around with my experience. It took less than an hour but they actually walked me out to my car, raised my car and physically showed me the brakes that were rusted. I think that shows a lot of honesty and integrity as I know some companies can quote you on something that you may or may not need. I loved the price of the oil change, usually I pay over $100 for one. And every staff person I spoke to was incredibly nice.

Excellent service and wonderful communication! My new go to auto service place!! Highly recommend!read more

I had an excellent experience with SL Body Shop. They did an outstanding job repairing my vehicle,…read moreand the quality of their work exceeded my expectations. The paint was outstanding, and the finish looks flawless. The staff, including owner Cleber, was professional, courteous, and kept me informed throughout the entire process. My car looks fantastic, and the work was completed on time. What really sets SL Body Shop apart from other shops is their attention to detail, honesty, and commitment to delivering top-tier results with exceptional customer service. I truly appreciate the care they put into every step of the repair, and I would confidently recommend SL Body Shop to anyone looking for reliable, high-quality auto body repairs. Thank you for a job very well done. Mary Oliveri