I dropped my vehicle off at the Mr Tire o Blowing Rock Road to have a potential transmission issue…read morediagnosed. When I returned later that day, my car was missing. After speaking with the front desk, I was informed that my vehicle had been towed by one of your drivers. Completely ignoring Mr Tire's negligence to confirm that my car was the correct one, I immediately called to ask why my vehicle had been towed only to be told that no one had towed from that Mr Tire location. I called four different towing companies after that only to be given the same answer. Eventually Mr Tire got in contact with the driver and the car was returned to me only after discussing police intervention. After the car was returned, I learned that the driver had gone to the wrong Mr. Tire location and towed the wrong vehicle entirely. The vehicle he was apparently supposed to tow was black, my car is gray. On top of going to the complete wrong location, the driver did not confirm the license plate and ignored the obvious mismatch in color. This driver completely failed to follow even the most basic verification procedures. To make matters worse, I got zero apology from the driver and was met with nothing but passive aggressiveness, and the car has driven noticeably worse since it was dropped off, shaking more than it did when I dropped it off in the morning. When I asked for the driver's name, he refused to provide it, stating that "it's not important," despite being responsible for the incident. I do. however, have a photo of him and the license plate of the tow truck he was driving. This entire situation was extremely unprofessional and unacceptable. My vehicle was removed without any authorization, no confirmation, I was mislead about what had happened, and only regained possession of my car after mentioning police involvement. I will be escalating this matter and expect a response explaining how this happened and how to move forward.

1,000 cheaper than Modern collision Great work, fixed my car…read morequickly, super friendly people

Very quick and efficient service! Knowledgeable about many auto issues! Saved me with an Electric…read moreParking brake issue! Will definitely recommend and use them again when needed!! So grateful for honest and genuine people in this service industry!

Those Guys Towing is great! They towed our car off of a very icy mountain without a scratch and…read morewent out their way to find a safe place to unload it so that we could drive home. The operator was knowledgable, professional, honest, and kind. The office manager who took my call made scheduling easy and kept me informed when the tow truck would arrive. I would have paid double for the quality of service Those Guy Towing provided-seriously! Very satisfied! Thank you for saving us and our car!

As a first-time customer, they diagnosed and fixed what other shops had told me was a major repair…read more It was a quick, simple fix. Their expertise and honesty saved the day. Did I mention how friendly they were?

Our car has suffered scratches and dents all over, but finally a small accident led us to Johnny's…read more Now we have a new car! And the service was really fast - faster than the estimate. We are very satisfied with the work. Thank you Johnny!

Gear Jammers is very honest and helpful. Mark will not rip you off. I would recommend this shop…read morehighly.

Good people. Good at what they do and they do it right. Fair, upfront pricing. No nonsense.read more

Called on a Friday afternoon to have Brakes and Rotors replaced on our Honda CRV on our trip from…read moreFlorida. Nolan the technician was awesome and ran up to the parts store around the corner and had us back on the road within an hour and a half. Pricing from Charles the owner was extremely fair... great customer service great people!

Charles towed a 2004 high top conversion van out of a field from on top of a mountain without…read moreputting a scratch anywhere!!! The power steering pump went out! He had me back on the road within 2 days!! Samantha kept in contact with updates and I couldn't be happier! They even fixed me up with new LED headlights!!! It is definitely NOT a mountain vehicle, but made a great camper! I will rethink that decision in the future!! But if I ever need a tow or service Wrenchworks will be my forever go to!! Thank you guys! More than fair price too!