I have had my wifi service with eyesurf for several years & I couldn't ask for a better company. I…read moream going to switch my .cable & home phone over to eyesurf. They have always been good & I have never had any problems with them. I highly recommend this company. Ontario Canada

From the owner: Eyesurf is a internet and VoIP phone service provider for residential and buiness clients. We offer…read moreunlimited downloading, no contracts and many speed options to choose from. Contact us for more information.

I have been a client with Start for 5 years now, and I recently had to call them to get a copy of…read morean old bill. The woman that I spoke to was helpful, non-judgemental, and pleasant. She explained that she would email a copy of the bill, and described the process of creating an online account to get past bills. I'm happy to have dealt with her and grateful for the positive interaction with this company.

Customer service has gone straight to hell with their Telus merger/transfer. You wait forever and…read morecannot get anyone on the phone, they don't reply via email anymore and when they do, it's a generic script. Just a complete mess. Focus is on getting new customers who do not recognize the service downgrade. Long time customers are disregarded. They do not care about loyalty so don't bother being loyal to them if you find better. For those who liked that they weren't part of the big comms, that's gone now. You're essentially dealing directly with part of the duopoly now.

Great internet provider, when Teksavvy put their rates up, I decided to switch them, and I'm glad I…read moredid. I got twice the speed at Poynt360 for less than the price I was going to be paying. Everything works great.

I called poynt360 yesterday for Shaw TV and they had great offers for me. Moody made sure he got me…read moreeverything I need with the dish and the right package. Was a pleasure talking with him. He sent the installer out today and I'm watching it already. Well my installer jeff just left on the coldest day of 2020, he did an Awesome job out side installing the dish. Took his time in the cold weather and done a neat job. Had both receivers hooked up in no time. Thank you, Thank you,Thank you. Lawrence

Pretty poor service. Obviously doesn't have good enough equipment to be providing internet to the…read morearea they cover. Only ever have laggy or slow service unless it is around 5 in the morning. I'd love to have another provider however, I am stuck because they are the only provider in the area. Please help, I want good internet....

From the owner: Internet Service Provider to rural Ontario. Our purpose is to provide high-speed internet to the…read moreunder-served and under-connected areas of our province. The goal is to eliminate the digital divide for all rural households who struggle with poor or no broadband services, thereby powering economic development and enabling long-term sustainability for our rural communities.

Recently moved to the country southwest of Kitchener. Signed…read moreup with Silo as there is no infrastructure for "regular" internet service out here. The installation was done very well. The receiver and wires were installed discretely and into a tricky spot in the house. The service received from both the office and the field person was exceptional! Also we ended up saving money as compared to the "Big 2" and have unlimited downloads (as compared to a skimpy 20 GB/month!!!) If Silo can reach your property I strongly advise giving them a call!

This company does not do repairs on the weekend, despite the 24/7 support lie on their website…read more Four days without internet is unacceptable. Garbage service support. If I could give zero stars i would. I will have to reschedule a video conference and inconvenience a client. Absolutely shameful.

They told me they can help me install internet and then they told me they don't provide internet…read moreservice in my area. Here is the funny part, a few month later a collection agency called me to paid a bill for two month of internet service fee because they charged me anyway even that we don't have any contact signed and there's no internet service provided.

I got my fibre optic installed today and the two technician, Nathan and Ryan, and the service was…read morevery amazing. They were extremely helpful and were a delight to talk to. thank you very much for the install

I recently had an issue while upgrading my internet package to a faster plan, and I was fortunate…read moreto receive assistance from a support representative named Carla (I hope I'm pronouncing her name correctly). From the very beginning, Carla was professional, patient, and incredibly helpful. She spent nearly 40 minutes working with me to make sure everything was resolved properly. At one point, I accidentally disconnected the call, but to my surprise, she called me back and continued helping me without missing a beat. What stood out most was her dedication and genuine willingness to help. She guided me through every step of the process, explained everything clearly, and made sure the issue was fully resolved before ending the call. Her positive attitude, excellent knowledge, and outstanding customer service turned what could have been a frustrating experience into a very pleasant one. Carla is a great example of what exceptional customer support should look like. Thank you, Carla, for going above and beyond- I truly appreciate your help and the care you showed throughout the entire interaction.

The worst internet! I've signed up with them for 2 months and there has been 5 outages. Today I had…read moreto hotspot the entire day. No accountability. Their staffs via phone and chat couldnt care less. There's a strong sense of aloofness and attitude when you reach anyone, a lot of times they dont know about the outages until you tell them about it. Would not recommend!