I recently moved to the area and wanted to become established with a dental practice and I called…read morearound a few places and this place was one of the few that played phone tag with me and got me in for an appointment. Good thing I have a good memory because there was no confirmation call or text, no direction on what time to come in to fill out paperwork or if I can fill it out online and bring it in. When I came in I waited over 30 minutes to be seen. When I was taken to the back, the tech did some X-rays on me as usual and the dentist came in for literally 1 minute and just started blurting things out that I needed - you need this and this and this...you know this right? After 1 minute he said any questions? And I was sent back to the front. I have never been to an office that took under 20 minutes for a consultation and I wasn't aware that I would not be getting a cleaning at this time. Every office has their protocols but it should have been discussed. I am a healthcare provider myself and the quality of care I received was poor. I was told by front desk they would reach out to me in a week to go over pricing and it was now been 3 weeks and I have not heard from anyone. Was hoping for a better experience since reviews were stellar but I did not experience it.

On Thursday I broke my wisdom tooth (which I had previously cracked about a month ago). Mind you, I…read moredeal with chronic pain and despite my daily struggle with pain, this wisdom tooth pain was on a whole other level. The whole right side of my face felt like it was throbbing, my head was constantly in pain, I could not eat, I could barely sleep, and the pain was like nothing I've ever felt before. I reached out to Dr. Rami at SmileRite Family Dentistry and within 24 hours he was able to set me up for an appointment. Now mind you, I've always hated dentists but Dr. Rami is not your typical dentist. I explained to him my greatest fear was pain during the extraction. This man legitimately checked in with me every 5 minutes to make sure I was okay and not in pain. At one point I felt some pain during the extraction, he stopped the operation, gave me more anesthesia (to insure I was in the least amount of pain possible) and then VERY GENTLY transitioned back to working on my tooth. I genuinely have a completely different perspective of Dentists because of Dr. Rami. He was genuine, straight to the point, and did not try to push any unwanted procedures on me. Before operating on my wisdom tooth he made sure to xray my teeth, pinpoint the EXACT issue, and diagnose me professionally. THANK YOU SO MUCH DR. RAMI and everyone else at SMILRITE. When you have a team of 3 health professionals all working diligently to resolve your pain and health issues, then know you are in great hands. They worked fast to get me in, they worked faster to figure the problem, and the worked the fastest on the actual solution. 100% would recommend (especially to those who have a fear of dentists)!!!

I'm still trying to figure out although I've only had my teeth cleaned here. No actual dental work…read morework and I feel the cleaning is OK , I'm good don't feel like clean my teeth thoroughly like the other place. Front Office Staff and staff in general very friendly and extremely professional.

so glad my wife found this place. The staff is super friendly and patient. they explain…read moreeverything. The dentist is very light handed and careful. I never feel much of anything. The office is very clean and very well maintained. 10 out of 10 recommend.

Esmeralda is very rude and condescending, if i didnt do what she said which i couldnt really…read moreunderstand her and she said i should understand her no matter what

Dr.Power is caring and informative. The office itself is…read morenot a fancy place. But I think the staff makes up for it! I'm sure she takes care of them well too, as most of them have been with her a long time. I would much rather see a Dentist whose staff is happy and friendly and cares about their job than go to a Dentist with unhappy staff and high turnover. I've never been surprised by a bill I didn't expect. They've always kept me informed of my options and copays.

The orthodontist will try to scam you. Make sure you request a detailed itemized bill. The dentist…read moreis great but the orthodontist does not treat well (although full of smiles). I absolutely regret going to her for my Invisalign. At the end of my treatment I was told I still owed over 1k although the orthodontist made it seem that when I was done getting more trays for the Invisalign that the payments would stop, so when I asked about it at the front desk they said the orthodontist doesn't know about billing and to contact billing department. I left multiple voicemails and never heard back. I eventually sent a fax and letter disputing and received an invoice that stated I owed $700+, then they sent an itemized bill that dropped to $600+. No explanation as to the discrepancy. So to think I would've been out hundreds of dollars is not comforting, especially with the treatment I received was very poor. I went weeks with trays that did not cover one side of my back teeth which caused so much discomfort and I had to pay and wait for them to order the trays that did cover all my teeth (she has to approve first so that means she approved trays that she knew didn't cover all my teeth). If I had known there was still funds to pay I would've kept going in treatment but the orthodontist was pushy and made me feel like I shouldn't keep going with treatment because my teeth looked fine, although I was still not happy with where my teeth were. Please be cautious and don't take her word for nothing, ask for itemize bills. Better off not risking it and go elsewhere!!

Hands down the best, caring dentist I've had. Staff was very transparent and helpful. Very happy to…read morehave discovered her office as I am new to the area and needed a new dentist after missing my appointments while I moved to a new city!

***HORRIBLE experience! I went in there to get dental care from DR. Peffly he did 3 decayed tooth…read moreon my upper left he took a long time he said he was hard and that he can see pink. I left there trusting him and as soon as the anesthesia went down I started feeling sever pain in my upper mouth and lower jaw he said it was normal and time passed he referred me out to endo and oral specialist and they came to the conclusion I had Trigeminal Neuralgia which is also known for the (Suicide Disease) it is unbearable pain which was caused my dental work. I paid all three crowns which i can't use I can't chew on that side of I get a flare up of unbearable pain this doesn't go away I asked him to pay for the crown I'm still paying on and he never responded. I will live like this for the rest of my life. My life will never be the same I will never enjoy my grandkids like I'm suppose to because I am in severe pain. I wish he would take responsibility and pay for the crown and reimburse me all the money I left there because the service was garbage and I only left there with pain and suffering.....

Dr peffley is amazing and his staff make you feel right at home they catered to every need you…read morehave I've been going to him for over a year and every time I come out I come out with the beautiful smile and I love it. I didn't smile for over 45 years and got a brand new smile last year, and I feel great now and can't stop smiling :)

Sad to say I have been to many dentists in my life. This is the best Ive been to and they make you…read morefeel like you matter. I was surprised this dentist office was in Madera. Good thing my hubby told me about this place. Its like a little hidden gem.

Jon Row Jr, DDS is excellent. He's great at relaxing you with conversation, and getting the job…read moredone with professionalism. He is a true expert.

I'm afraid of everything medical based, and have no issues coming here every time I have an…read moreappointment and even look forward to it. Great staff and dentist here.

Been coming here for a few months on the recommendation of a co-worker. Friendly staff, and…read morethey're always ready accommodate you for an appointment, unlike my last dentist who always booked three months in advance. What I like best is that they understand your dental benefits well and always let you know if you're coming close to hitting your benefits maximum. The only downside is that you have to pay your portion of the bill on or before the day the work is done rather than allowing you to make payments like some other dentists.

I have been coming to Dr. Scott for 20 years (childhood to adulthood) and have had nothing but…read morepositive experiences! Wait time is never an issue and the front office staff are always nice. Dr. Scott himself is kind and compassionate and provides top notch care! I've had a few cavities and he manages to make what can be an unpleasant experience as quick and painless as possible. Would definitely recommend to anyone in the area looking for a dentist!

From the owner: Our family dental practice is dedicated to helping you preserve a healthy attractive smile. We see…read morechildren and adults and offer general and cosmetic dental services along with implant restoration, snoring and tooth grinding appliances, as well as preventive services and tooth whitening.