I been coming to this office for about 7years Dr Charles Lutz was the best & the staff is great too…read morethey always make you feel comfortable and pleasant. Dr Charles passed it over to Dr Dhillon but the staff stayed... I like that they both share the same interest towards there patients. If your looking for quality and a great atmosphere I totally recommend...:)

I recently moved to the area and wanted to become established with a dental practice and I called…read morearound a few places and this place was one of the few that played phone tag with me and got me in for an appointment. Good thing I have a good memory because there was no confirmation call or text, no direction on what time to come in to fill out paperwork or if I can fill it out online and bring it in. When I came in I waited over 30 minutes to be seen. When I was taken to the back, the tech did some X-rays on me as usual and the dentist came in for literally 1 minute and just started blurting things out that I needed - you need this and this and this...you know this right? After 1 minute he said any questions? And I was sent back to the front. I have never been to an office that took under 20 minutes for a consultation and I wasn't aware that I would not be getting a cleaning at this time. Every office has their protocols but it should have been discussed. I am a healthcare provider myself and the quality of care I received was poor. I was told by front desk they would reach out to me in a week to go over pricing and it was now been 3 weeks and I have not heard from anyone. Was hoping for a better experience since reviews were stellar but I did not experience it.

Esmeralda is very rude and condescending, if i didnt do what she said which i couldnt really…read moreunderstand her and she said i should understand her no matter what

Dr.Power is caring and informative. The office itself is…read morenot a fancy place. But I think the staff makes up for it! I'm sure she takes care of them well too, as most of them have been with her a long time. I would much rather see a Dentist whose staff is happy and friendly and cares about their job than go to a Dentist with unhappy staff and high turnover. I've never been surprised by a bill I didn't expect. They've always kept me informed of my options and copays.

The orthodontist will try to scam you. Make sure you request a detailed itemized bill. The dentist…read moreis great but the orthodontist does not treat well (although full of smiles). I absolutely regret going to her for my Invisalign. At the end of my treatment I was told I still owed over 1k although the orthodontist made it seem that when I was done getting more trays for the Invisalign that the payments would stop, so when I asked about it at the front desk they said the orthodontist doesn't know about billing and to contact billing department. I left multiple voicemails and never heard back. I eventually sent a fax and letter disputing and received an invoice that stated I owed $700+, then they sent an itemized bill that dropped to $600+. No explanation as to the discrepancy. So to think I would've been out hundreds of dollars is not comforting, especially with the treatment I received was very poor. I went weeks with trays that did not cover one side of my back teeth which caused so much discomfort and I had to pay and wait for them to order the trays that did cover all my teeth (she has to approve first so that means she approved trays that she knew didn't cover all my teeth). If I had known there was still funds to pay I would've kept going in treatment but the orthodontist was pushy and made me feel like I shouldn't keep going with treatment because my teeth looked fine, although I was still not happy with where my teeth were. Please be cautious and don't take her word for nothing, ask for itemize bills. Better off not risking it and go elsewhere!!

Hands down the best, caring dentist I've had. Staff was very transparent and helpful. Very happy to…read morehave discovered her office as I am new to the area and needed a new dentist after missing my appointments while I moved to a new city!

I take my toddler here for her dental needs. I have *never* seen a dentist's office so good with…read morechildren! *If only we had had it so good when we were little!* They explain everything in kid-friendly terms that make it seem "OK." When your child is finished they will get a freshly baked cookie and a prize of their choice from the "prize room!" The prize room is what keeps my little one coming back here, believe me! Bertha was her dental assistant and she is an ANGEL from God for little kids! Just a really nice, friendly place to bring your self and your kids! PS. Front office staff are kind and empathetic- unlike many other doctor's offices- just lovely!

***HORRIBLE experience! I went in there to get dental care from DR. Peffly he did 3 decayed tooth…read moreon my upper left he took a long time he said he was hard and that he can see pink. I left there trusting him and as soon as the anesthesia went down I started feeling sever pain in my upper mouth and lower jaw he said it was normal and time passed he referred me out to endo and oral specialist and they came to the conclusion I had Trigeminal Neuralgia which is also known for the (Suicide Disease) it is unbearable pain which was caused my dental work. I paid all three crowns which i can't use I can't chew on that side of I get a flare up of unbearable pain this doesn't go away I asked him to pay for the crown I'm still paying on and he never responded. I will live like this for the rest of my life. My life will never be the same I will never enjoy my grandkids like I'm suppose to because I am in severe pain. I wish he would take responsibility and pay for the crown and reimburse me all the money I left there because the service was garbage and I only left there with pain and suffering.....

Sad to say I have been to many dentists in my life. This is the best Ive been to and they make you…read morefeel like you matter. I was surprised this dentist office was in Madera. Good thing my hubby told me about this place. Its like a little hidden gem.

Jon Row Jr, DDS is excellent. He's great at relaxing you with conversation, and getting the job…read moredone with professionalism. He is a true expert.

I'm afraid of everything medical based, and have no issues coming here every time I have an…read moreappointment and even look forward to it. Great staff and dentist here.

Been coming here for a few months on the recommendation of a co-worker. Friendly staff, and…read morethey're always ready accommodate you for an appointment, unlike my last dentist who always booked three months in advance. What I like best is that they understand your dental benefits well and always let you know if you're coming close to hitting your benefits maximum. The only downside is that you have to pay your portion of the bill on or before the day the work is done rather than allowing you to make payments like some other dentists.

I have been coming to Dr. Scott for 20 years (childhood to adulthood) and have had nothing but…read morepositive experiences! Wait time is never an issue and the front office staff are always nice. Dr. Scott himself is kind and compassionate and provides top notch care! I've had a few cavities and he manages to make what can be an unpleasant experience as quick and painless as possible. Would definitely recommend to anyone in the area looking for a dentist!

From the owner: Our family dental practice is dedicated to helping you preserve a healthy attractive smile. We see…read morechildren and adults and offer general and cosmetic dental services along with implant restoration, snoring and tooth grinding appliances, as well as preventive services and tooth whitening.

I highly recommend Parker Dental! As a new patient, the staff was welcoming and extremely…read moreprofessional and friendly. Dr. Larocca is a true professional and made a not so comfortable procedure, a comfortable experience. If your looking for quality care in Madera, this would be a great choice.

I absolutely love Dr Parker & Dr. Belo! I'm very terrified of going to the dentist and getting…read morefillings done or getting a root canal (numbing&needles terrify me). But they make me feel at ease. The whole staff is friendly and welcoming, and I love that they tell you step by step what they are doing inside your mouth as they go along. I felt no pain, not even when I got the numbing needle. I will be back for more treatment! Thank you for easing my anxiety!