Very good place for children. All the staff is very friendly and this is the only dentist office I…read morebring my children

DO NOT BRING YOUR LITTLES TO THIS DENTIST OFFICE. They are in it for the money and do not…read morecommunicate properly to the parents of the procedures your kids need instead they trick you to thinking your kids need more dental work than expected. When explained the procedure the dental assistant who said her name was "Gaby" (I doubt it) but explained everything super fast and I had to ask several questions for clarification because I am very strict with anything regarding my kids health and needs. I asked if I could be in the room and she said no and I told her when women have c sections they have a support person and she said that's different and she laughed at my face saying they are not the same. I already got a bad feeling about her because she was not helpful at all. I drove all the way from Merced to Madera and decided okay I will proceed and asked AGAIN for clarification okay so just two crowns on the bottom and possibly 2 fillings on top? She said yes and that she sees more kids getting more work done so it's not abnormal. After we went to a waiting room and I asked again for clarification of how many crowns & she said "4 and then sorry I mean 2" and I was like okay just making sure. After they took my son and I was worried praying everything will be okay. I left to get something to eat and to return back right away so I could take my mind off the stress if he would be okay. Shortly after I get a call saying they took an x ray while he was under laughing gas and said the filling on the top turned into needing a crown . Very suspicious. -they did not ask for my consent for x rays when my son was in laughing gas -they told me my son was only going to need 2 crowns and a filling and then called me before the procedure saying the top filling will be a crown and I asked if it was necessary and she basically just said yes As a mom who is just worried for their kids safety I drove back and hoped everything would be okay. -my son left with 7 crowns!!! I did not give consent for 7 crowns I received verbal confirmation that my son would only be getting two crowns on the bottom and possibly 2 fillings on top. How did 2 turn into 7 crowns? When I asked to speak to the manager she was NOT helpful and was being very short with me. I asked for her name and phone number and just gave me her first name Leticia and would not provide me her phone number. I told them it was very wrong for not communicating effectively and basically lieing about dental work needed done. Places like this prey on low income families with medical. So sad and sickening.

Updating my review from a year ago! So my daughter is now 3yo and no longer cries when we see Dr…read more Davis! She enjoys going to the dentist. Today I took my son. He just turned one a few months ago and this was his first dental appointment. Per usual I got a text message reminding me to schedule an appointment for my daughter. I called the office and scheduled an appointment for her and asked if I can include my son. They took his info down and scheduled an appointment same day and time for both kids. When we arrived we were greeted at the front and I signed some forms and we sat down in the waiting area. No more than 10mins later they called us back. They took dental X-rays for my daughter and they both had 2 chairs side by side ready and cleaned. The RDA were all so nice and gentle with my kids and gave my toddler an option to choose what type of polish flavor. Once Dr.Davis got around to seeing us he was professional, kind, knowledgeable, he's great with the kids and he still sings lol He took the time to explain and gave all the rational behind his recommendations. They had balloons today! My kids made it to the No Cavities Wall. This where they can write their name on a paper they provide and stick it on the wall. They also give tokens so that the kids can get a prize at the end. When we got to the prizes my daughter usually gets a ball but today they didn't have any and she said it out loud and one of the staff members heard and came to us with 3 of them in his hand and offered it to her. Such a kind and generous gesture. We were in and out of our appointment all within 20mins!!! I truly enjoy taking my kids here. Staff is friendly, they do an amazing job with the kids. Dr.Davis is wonderful! Love that they work fast too, as a mother of two who takes my kids to their appointments alone it's always nice to be in and out because managing 2 kids alone can be a bit much. This place really caters to the kids they have different play areas for the kids as well. Highly recommended!

We had an amazing first visit for bothBoth of my kids We…read morewere very impressed and happy with their teeth cleaning . all staff made the kids feel very comfortable, and I love the extra touches to the office. Allowing the kids to put their names on the wall for not having any cavities and giving them goodie bags Are great touches we are definitely happy. We made the switchover

Great staff as a whole. They're always present and verbally show their appreciation + care towards…read moretheir patients. I've been coming here since I was a teen, (16 or 17) im now 21 and remain happy with Dr Keledjian and his amazing team.

As always, Dr. Keledjian and staff were awesome. I would give an extra star if possible.read more

Not the dentist you want to bring your children to. Rude staff, top to bottom. The entitlement from…read morethe dentist, acting as if we're lucky to be with him, was disturbing. Numbed my kid just to tell me they couldn't do the procedure. This being a pediatric dentistry, I'd expect better procedures on determining if a procedure could be done or not before numbing my child. Stay away.

My children have been going to the Clovis location for the last 10 years. We have had great care…read morefrom the dentists who take time to answer all of my questions about treatments. They are great to work with and have great bedside manners. My children have had great interactions with them during dental procedures. We have worked with numerous technicians and have had zero problems and they all seem to be nice and give great care. The office staff has always been pleasant and the office has excellent communication with appointments. I highly recommend this location. It is an extra perk to receive a book at each appoinment. We love Powell!

I appreciate the systematic kids focused dentist experience here. We have been going here since my…read moredaughter turned 2. The check in process is simple and they have you sign any necessary forms as you arrive. Any payment is taken care of at the end. Reception staff are always kind and attentive. Most forms that I need to sign are prefilled with my daughters name and the date. In the waiting room, there is a play area for kids with books, legos, a play kitchen, and hand sanitizer is available too. They have one tv in the front that plays a movie, and that movie continues in the back when they take the kids back. We have never waited long and are usually called back pretty quickly. The dental hygienists and RDAs are all very friendly. They all have kind personalities and it definitely feels like they were called to work with kiddos. The first couple of visits, as our daughter was getting used to the idea of a dentist visit, they allowed her to sit in my lap and tilted her back to check out her teeth. (I also have caught on that as she ages, there is one thing they add to the appointments each time. They kind of just brushed her teeth and felt her teeth at age 2/2.5-they they did an x-ray at 3 but only of certain angles, then they added the scraping tool, and did x-rays of more angles. I think that helps kids adapt to the dentist and also doesn't throw everything at once.) 1.5 years and a few visits later, she lays on the table and watches the movie while they work. She enjoys using the sunglasses offered for the bright light! There is also a train table in the back, and in between the DH/RDA visit and the Dentists visit they let the kids go play if they want. We usually only get about 5-8 minutes with the dentist, but this is not unlike any other dentist office. We have seen Dr. Kunkel and Dr. Addie, and we thought both were great and offered good suggestions and encouragement. They have also been clear about treatment plans, if any, and answer all of our questions. Reason for loss of star: I will say, the only thing that may not be enjoyed by some families, is lack of privacy in the main treatment area. The treatment tables are side by side 4 on each side, in an open space. I think the most patients at one time that I have seen are 6. This configuration definitely helps kids understand the visit process, they can see other kids having their cleanings and maybe younger ones catch on that "it's not that bad". But then if a kid is upset, the rest that are present hear and see that too. Additionally, the lack of privacy has lead to our family hearing what is going on with another kiddos teeth and the treatment they have to go through, when really you would think due to HIPPA, that would/should be a more private conversation. For me, and our family, we don't mind...yet. I also know they do have private rooms too- but I'm unsure what those are used for/we have never been offered that as an option for cleanings. So maybe if privacy is a concern for you and your family, ask about options for private space? With that we would still recommend!

My 5 year old daughter went to this location because she had a wobbly tooth due to a minor injury…read more When I went there for clarity that everything was ok the dentist Dr. Khan said both front teeth needed to be pulled. I asked dentist if teeth can reattached and she said no. I managed to convince dentist that both teeth did not need to be pulled. She pulled one and said leaving other one can cause infections. The tooth she left is now ok (this tooth tighten up and reattached itself). I am leaving bad review because instead of given other options for tooth she said only option is to pull. I don't think this was the best decision and I thought I went somewhere I can trust with my daughter dental. Dr. Khan lacks experience.

My son had to have two teeth extracted before getting his braces on, the office told me they had a…read morespecialist come in once a month for extractions so they scheduled me with her and there was no mention she was out of network or anything of that sort. I assumed she was in in network. The day of the extractions I paid $645 didn't think much of it and just paid later I went to review my benefits and realized my so. Is covered at 90% for extractions. I call delta dental and they tell me the provider wasn't in network but will be in network in a couple of weeks! The office failed to tell me she was out of network! If they would have told me she'd be in network in a couple of weeks I would have rescheduled to when she was. Ugh just so frustrating.

The reception girl is rude She need to be re trained, we…read morehave to do her job for her And they are always canceling your appointment

Esmeralda is very rude and condescending, if i didnt do what she said which i couldnt really…read moreunderstand her and she said i should understand her no matter what

Dr.Power is caring and informative. The office itself is…read morenot a fancy place. But I think the staff makes up for it! I'm sure she takes care of them well too, as most of them have been with her a long time. I would much rather see a Dentist whose staff is happy and friendly and cares about their job than go to a Dentist with unhappy staff and high turnover. I've never been surprised by a bill I didn't expect. They've always kept me informed of my options and copays.

Sad to say I have been to many dentists in my life. This is the best Ive been to and they make you…read morefeel like you matter. I was surprised this dentist office was in Madera. Good thing my hubby told me about this place. Its like a little hidden gem.

I've been going to Dr. Row ever since I can remember. He makes you feel comfortable and is very…read morepersonable. All his equipment is state-of-the-art and I know he is continuously up to date with new dental procedures and new technology. The office is clean and modern. They have cable TV for downtime, a good time to catch up on news or for me sports. Madera is lucky to have a dentist with his experience and staff. He makes getting a filling actually manageable. I recommend Dr. Row to everyone.

Great pediatric dentist! The staff is super friendly and the doctors are great with kids. They make…read morethe whole visit easy and comfortable. Scheduling can be tricky just cause they're always super busy. Another thing worth mentioning is that if you have double coverage, you'll need to pay the portion your primary insurance doesn't cover. Once your secondary pays, the office will issue a credit to your account. It's a bit frustrating to pay upfront only to get reimbursed later so just keep that in mind.

This was our first time here, I have always had a bad time with dentist personally and was super…read moreworried about finding a good and friendly dentist for my daughter. We had medi-cal and the dentist although we're okay they weren't very welcoming and didn't seem excited about their job, however when we came here it was an entirely different story everyone was very kind and especially my daughters dentist. Very kind, actually talked to her even though she's only 2. He addressed my concerns and let me know what could happen and how we will fix it when it comes to that point. Very happy with this place. She may not know exactly what is going on just jet but I'm happy to know she's in great hands and won't fear the dentist as she grows up with California KiDDS!

Hands down one of the best dental offices I've been to. I was in so much pain after my molar…read morecracked and it was cutting my tongue. I honestly didn't think I could make it through the holiday weekend like that, but they got me in right away. I truly appreciate that the staff even seemed to work through their lunch to help me. They saw me as a new patient and now they have a loyal patient. The doctor was super chill, honest, and made me feel comfortable the entire time. The girls in the office were amazing too They understood how much pain I was in and took great care of me. So thankful for their kindness and professionalism. Highly recommend!

Great place doctors really friendly, staff super friendly only one who's character rubbed me the…read morewrong way and was rude to me was Luz. tiene la sangre pesada